Review Insights · Google Play
Wagepay: Access up to 3,000
Wagepay · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"bank"
7 negative reviews mention this · 29% of all complaints
★★★★★ "they have the smallest variety of available banks to link. they don't have my bank (Up Bank) so I can't use the app Unfortunately.." - Cynthia Pickles
2
"help"
5 negative reviews mention this · 21% of all complaints
★★★★★ "useless don't even bother, they aren't here to help in anyway. all the responses to the reviews are just AI as even when u send them a message the responses have nothing to do with your questions. lol in response to the reply to this review…" - Billy Da
3
"paid"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Good but u do need to check your algo's if u recieve an email loan paid & app says funds $$ available then go to access & it says cant withdraw wait 7days not cool if not for that i would rate higher." - ally eddy
4
"nothing"
3 negative reviews mention this · 13% of all complaints
★★★★★ "useless don't even bother, they aren't here to help in anyway. all the responses to the reviews are just AI as even when u send them a message the responses have nothing to do with your questions. lol in response to the reply to this review…" - Billy Da
5
"customer"
3 negative reviews mention this · 13% of all complaints
★★★★★ "useless don't even bother, they aren't here to help in anyway. all the responses to the reviews are just AI as even when u send them a message the responses have nothing to do with your questions. lol in response to the reply to this review…" - Billy Da
6
"email"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Good but u do need to check your algo's if u recieve an email loan paid & app says funds $$ available then go to access & it says cant withdraw wait 7days not cool if not for that i would rate higher." - ally eddy
7
"cant"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Good but u do need to check your algo's if u recieve an email loan paid & app says funds $$ available then go to access & it says cant withdraw wait 7days not cool if not for that i would rate higher." - ally eddy
8
"eligible"
3 negative reviews mention this · 13% of all complaints
★★★★★ "used this app a lot to help me pay off my bills but now it's saying I'm not eligible and haven't met the criteria?? what sorta bs is that🤦♂️" - Cypress Hakaraia
9
"service"
3 negative reviews mention this · 13% of all complaints
★★★★★ "been ineligible for like 4 years. generic customer service email saying i havent passed the assessment. dudes i cant even enter my bank details and you guys ignored my email asking if you are obtaining my circumstances without my consent." - Jamieson G
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless don't even bother, they aren't here to help in anyway. all the responses to the reviews are just AI as even when u send them a message the responses have nothing to do with your questions. lol in response to the reply to this review. I done that several times and all I got like I said random generated AI responses. there IS NO customer support
good app but not upgrading to a new phone to use it
necessity
used this app a lot to help me pay off my bills but now it's saying I'm not eligible and haven't met the criteria?? what sorta bs is that🤦♂️
not very good for lending
don't bother with this app if you get paid fortnightly, or monthly they won't accept applications unless at least $500 a week goes into your account, which is an impossibility when not paid weekly, nothing more then a waste of time
been ineligible for like 4 years. generic customer service email saying i havent passed the assessment. dudes i cant even enter my bank details and you guys ignored my email asking if you are obtaining my circumstances without my consent.
DO NOT USE WILL NOT SPLIT REPAYMENTS OVER 4 PAYMENTS
absolutely hopeless.. I earn around $2700 a fn and got rejected cause they said I need to earn at least $500 a week.. their math isn't mathing 🤔 I'm pretty sure that $2700 a fn is way more than $500 a week.. 🤨 if I could give zero stars I would..
i can not add bank details just card details very stupid app.
they dont update
I accidentally paid this company money not owed to it. I admit, my mistake, however after over a month I still have not received the funds back, despite them telling me they have refunded it. they ignored a request from my bank to trace the funds and have stopped returning my emails. clearly they are poorly managed, and cannot even be decent
useless
Very very bad..now again very bad this cant help me i payd 425 and they didn't help me again
becoming problematic, nothing has changed with income or employment in two years,never missed a payment in two years, repayment is always the instant method,but once paid it's always not eligible.
Offered me $800 paid it off early and now I am not eligible for it anymore
they're not worthy it a try...the app just doesn't come during your need..and if delays are done when you genuinely try to pay back and it doesn't even allow you to payback before the due date..only get get knocked back after it failed...
another app that tells fully employed people their own bank is lying to them and they have no income. absolute joke.
Their customer service is truly appalling. They also do not honour their own contract obligations. Don't use them!
had used this service with no issue, had some financial issues come up n hit postpone payment. then I had car issues. I realised I should have split payment or even got the payment pushed back one pay. they just kept sending me the same email even though I had other questions. said I didnt read the email even though I did and my questions weren't answered in that email. they said couldnt help because I didnt have correct documents. now my bank is neg. great help wont use again.
no help dont trust them everyone so every one dont trust wagepay they suxxxx bad company too go through they just take customers money from there bank after that poor customers get declined especially they pay back money on time this company shouldn't be operating way they declined there customers worse ever they dont care they just take your money!!!
Good but u do need to check your algo's if u recieve an email loan paid & app says funds $$ available then go to access & it says cant withdraw wait 7days not cool if not for that i would rate higher.
I like wagepay I been using long time but recently I pay on time I even pay in advance manually ,when I try access is decline.is sad when you really needed for emergency!
they have the smallest variety of available banks to link. they don't have my bank (Up Bank) so I can't use the app Unfortunately..
Sentiment summary
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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)