Review Insights · Google Play
Wallet - Digital Card Wallet
Wallet Assistant · 18,973 ratings · ★ 4.6
4.6
★★★★★
18,973 ratings
🎯 Build a better version
Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"google"
10 negative reviews mention this · 28% of all complaints
★★★★★ "it is not "google pay" and they try to confue customers and charge are unresonlably" - Jane Duan
2
"wallet"
9 negative reviews mention this · 25% of all complaints
★★★★★ "want to download Google wallet and for some reason this app appeared first. was trying to figure out why they wanted to charge me $20 a week for a wallet app that supposed to be free. I only had it on my phone for a whopping 20 minutes befo…" - The Lunatick
3
"week"
7 negative reviews mention this · 19% of all complaints
★★★★★ "want to download Google wallet and for some reason this app appeared first. was trying to figure out why they wanted to charge me $20 a week for a wallet app that supposed to be free. I only had it on my phone for a whopping 20 minutes befo…" - The Lunatick
4
"scam"
7 negative reviews mention this · 19% of all complaints
★★★★★ "I don't think this is the real Google wallet app but a scam fraud." - Paula Anderson
5
"charge"
6 negative reviews mention this · 17% of all complaints
★★★★★ "it is not "google pay" and they try to confue customers and charge are unresonlably" - Jane Duan
6
"google wallet"
6 negative reviews mention this · 17% of all complaints
★★★★★ "want to download Google wallet and for some reason this app appeared first. was trying to figure out why they wanted to charge me $20 a week for a wallet app that supposed to be free. I only had it on my phone for a whopping 20 minutes befo…" - The Lunatick
7
"card"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Borderline criminal! The app disquises themselves as google wallet and then charges whatever card you add immediately without authorization! 19.99 a week! I don't think so." - Eric James
8
"cancel"
4 negative reviews mention this · 11% of all complaints
★★★★★ "if I could give negative stars, I would. This app will highjack your accounts and withdraw at will and there is NO WAY TO CANCEL it. It's predatory by looking like Google wallet and when you download it, it gets your account information. I'…" - Daniel Baker
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it is not "google pay" and they try to confue customers and charge are unresonlably
Its is fraud. Taking money under Google Account. Google should take care of this.
want to download Google wallet and for some reason this app appeared first. was trying to figure out why they wanted to charge me $20 a week for a wallet app that supposed to be free. I only had it on my phone for a whopping 20 minutes before I realized it wasn't Google wallet and deleted it and already had a ton of predatory ads.
rip off
I never used it
sucks
Borderline criminal! The app disquises themselves as google wallet and then charges whatever card you add immediately without authorization! 19.99 a week! I don't think so.
tries to take over everything
I don't think this is the real Google wallet app but a scam fraud.
SCAM!!!!!
if I could give negative stars, I would. This app will highjack your accounts and withdraw at will and there is NO WAY TO CANCEL it. It's predatory by looking like Google wallet and when you download it, it gets your account information. I'm looking into legal recourse.
love
scam
I accidentally installed this app and was immediately charged $21.61 for a single week. Even though I cancelled the transaction, the charge still went through. To make matters worse, their customer support is non-existent. Save your money and don't fall into this trap.
not sure yet
this is trash I had a $50 play card added it to wallet now I can't find it it stole 50 dollars from me
19 quid a week. are you joking?
Device doesn't meet security requirements This device may be rooted or running uncertified software. Contact your device manufacturer or visit Google Wallet Help for more info. Got it Learn more after Android update... worked fine before
not working properly
total scam
$34 lmao
Bad. How do I cancel subscription and get a refund? Finding the cancel option does not exist and I try uninstall the wallet it states my subscription won't be canceled. There is already a charge to my card which I only start using this app for 7 days. So how do I cancel.
they want your money 💰
scam
didn't realize it wasn't a free app until it charged me $21.45 been trying to unsubscribe but I can't find any way to do that. Gw
this is a scam, and will bill you every week. you have to go to Google play to cancel it.
very bad
I think that Google wallet is safe, efficient and reliable .
charges $15/week and almost impossible to cancel. Totally unnecessary app. Just use google
didn't know I had to subscribe
Every time I used this, someone in China used my card. Avoid if possible.
this app charged my cards without authorization from me. I never consented to be charged. I kept seeing a charge of 21.39 on my bank cards and came to find out that it was from this app. it doesn't even work for tap to pay at physical stores.
DO NOT DOWNLOAD - total scam that tricks you into signing up for "wallet services" at a charge of $20/week. Needs to be removed from this site.
Not free
l don't know how to use it
good
Sentiment summary
89%
Positive (4-5★)
6%
Neutral (3★)
5%
Negative (1-2★)