Review Insights · Google Play
Wallet - Digital Wallet Card
SUNMARE DIGITAL TEKNOLOJI YAZILIM SANAYI TICARET · 15,676 ratings · ★ 4.3
4.3
★★★★★
15,676 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"google"
6 negative reviews mention this · 12% of all complaints
★★★★★ "cant get past the ads one Google chrome book lol" - Brock Lowden
2
"week"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Subscribed by mistake and charged $30.00 and they want $30.00/week. Impossible to get a hold of. Their support email keeps bouncing back as undeliverable. Would give it zero stars if I could" - Tony Tyler
3
"money"
5 negative reviews mention this · 10% of all complaints
★★★★★ "money grab" - Jen Spice
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Subscribed by mistake and charged $30.00 and they want $30.00/week. Impossible to get a hold of. Their support email keeps bouncing back as undeliverable. Would give it zero stars if I could
money grab
didn't like that I couldn't use it on my Android.
have to pay a fee
Because it's no longer free make me look at a add or have a option if i want to pay for it or look at adds that be way better. Thanks then id give you 5stars
too expensive
thought it was a free wallet. I'm not paying a weekly charge
paying for this free service
$20 a week is $1040 a year. way too expensive for the retired and every one else would better benefit by putting $1000 a year into retirement fund. edit: response reveals the real reason for the app, greed.
cant get past the ads one Google chrome book lol
Won't let me easily remove my data. Do not save any financial info with Google or any ap. They hide how to delete your data ans are constantly trying to use your data without permission
not loading
crashes as soon as I tap to add new card
got to pay just to spend your own money
It costs way too much
pay to access my money, your high
$20 a week...are you kidding me?
31$ charged upfront (without my consent or approval) to end up with this app that doesn't even work. 8hrs I spent following that trying to resolve with both Google support and my Credit Card customer services. Even with that useless app now being uninstalled, I am positive I will need another 8hrs to get a refund on my stolen 31$ But will do take time to call my bank and report.
they want to charge weekly
bad
$19.99 a week is too much
I am reinstalling Wallet. I had it & wanted to put concert tickets in it but it wouldn't let me open it to access them. Removed it and hoping it will work correctly.
Chinese scam
horrible experience I did not agree to they took my 19.99 I didn't realize what was happening I signed up by accident and now they won't refund me there is no way to get a refund when you cancel your subscription
doesn't work
something like this should be free especially coming from Google for safety
cost to much
cannot add payment method
BEWARE PEOPLE BEWARE PEOPLE I'm not paying $80 A WEEK I PUT ALL MY BANKING EVERYTHING ON HERE MY CARDS ALL MY CREDENTIALS NEVER TOLD ME ONCE THAT IT WAS GOING TO BE $80 A MONTH TILL AFTER I GOT EVERYTHING ON THEIR BEWARE PEOPLE .....THATS SHADY!!!!!
booh everything costs money
This is a scam. There was no payment information at any stage. I downloaded the app to compare, but I had never paid or agreed to a subscription. I was surprised to see a fee for a subscription I never made. This is theft. I demand that you cancel the payment, cancel the subscription, and refund my money. I am deleting the app. I do not plan to use it. It was very unpleasant dealing with you.
You shouldn't have to pay for this service.
I don't want this thing on my bank app
No support email, site not in English. I accidentally bought a subscription to this service through my Google subscriptions and I can't get a refund if you have no support email.
I'm not paying
do not want to pay weekly
they want to change you to use this app! 😞
horrible app ads as soon as you open it couldn't even skip them....removed immediately!!!!
pay to use app!?
19.99 a wk
subscribtion charge is crazy I might as well go back to apple I didn't think Google would be charging for a common feature very disappointed
Very expensive
can't do it
Too soon to request review
worst app
poor just trying to chat
can't enter CV code to sign up
Couldn't get there.
too expensive
having a hard time figuring out this frickin' gadget .
Sentiment summary
82%
Positive (4-5★)
6%
Neutral (3★)
12%
Negative (1-2★)