Review Insights · Google Play
Walmart: Shopping & Savings
Walmart · 6,984,204 ratings · ★ 4.7
4.7
★★★★★
6,984,204 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"difficult"
3 negative reviews mention this · 15% of all complaints
★★★★★ "difficult to use" - Douglas Anderson
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
your verification system is hacked it keep taking me to random sites be careful
tooooo expensive. and nothing is ever in stock at the store always have to have it delivered for more money. if I wanted it delivered I'd call Amazon
Not worth it. Too many late deliveries, incorrect inventory and a tracking system that doesn't work. A attempted delivery is a lie.
this app has glitches, it sucks
the work environment sucks
app is always "down" when trying to pay with the QR code. It's embarrassing when you think you can rely on the app for in the end to always have problems when its time to pay.
incompetence
Don't ever sign up for Walmart+ free trial if you forget to cancel before the trial ends Walmart will refuse to refund you even if you didn't use the service at all, worse still if you contact customer service(probably AI) they will lie to you and promise to refund you and then not refund you(I ended up having to do a charge back with my credit card to get my money back). To summarize my comments Walmart+ is a scam and should be referred to the FTC for consumer fraud.
cancel immediately for no reason
app was inoperable
order not delivered and then when I picked it up I was missing 12 items.
substitutions cancellations I pay monthly for this sometimes the delivery forgets items I need to understand some thing or what's going on?
Why are payment options so difficult to select.
wouldn't rake my debit card
ad for walmart plus shopping always pops up even tho I kept saying no, very intrusive
what's the use of the app when I'm still having to go to check out!! 😞
difficult to use
could deliver fast
Website made it difficult to do amything
Additional unnecessary fees.
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)