Review Insights · Google Play
Waze Navigation & Live Traffic
Waze · 8,863,589 ratings · ★ 4.2
4.2
★★★★★
8,863,589 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"route"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Its insisting that I haven't turned on my GPS. While its turned on. its giving inaccurate routes" - albert yanto
2
"phone"
3 negative reviews mention this · 30% of all complaints
★★★★★ "This app was great but now it doesn't open in the car. It just says that Waze has encountered a problem and can't open. If I enter the route on my phone then it opens and works fine." - Nigel Bryan
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Its insisting that I haven't turned on my GPS. While its turned on. its giving inaccurate routes
So slow. It lags behind on the road and makes you take wrong turns. it was not like this. now it is around 250 meters behind on the road
This app was great but now it doesn't open in the car. It just says that Waze has encountered a problem and can't open. If I enter the route on my phone then it opens and works fine.
the petrol station was 600m away and they gave me a 2.7km route waste time, battery and everything
gps is getting lost during the trip petrol is expensive to get lost
you lead me to the road closed
Drive sharing is completely broken. Nobody can track my journey, I can arrive at my destination and the phone tracking it will just keep updating the ETA.
I've received several notices that when my waze app is not in use that it still has tracked me in the background 52 times anyways while the app settings are completely turned off on my phone! Not cool at all!!!
I set up a journey. But when I start it I get black screen with written directions and a voice? I get no map view??? sorry tried it again but it is not what I need. Pick my route but it is changed without asking to an motorway route. now taken it of my Android.
Sometimes it's not correct and gets me lost!
Sentiment summary
79%
Positive (4-5★)
6%
Neutral (3★)
16%
Negative (1-2★)