Review Insights · Google Play
Webex
Cisco Systems, Inc. · 31,521 ratings · ★ 4.3
4.3
★★★★★
31,521 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
6 negative reviews mention this · 16% of all complaints
★★★★★ "The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry ." - Ashis Ganguly
2
"compatible"
6 negative reviews mention this · 16% of all complaints
★★★★★ "The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry ." - Ashis Ganguly
3
"version"
5 negative reviews mention this · 14% of all complaints
★★★★★ "The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry ." - Ashis Ganguly
4
"webex"
5 negative reviews mention this · 14% of all complaints
★★★★★ "got a message saying my phone Galaxy note 10 no longer supports webex! same for my tablet & computer. My job depends on webex working.. I can't afford a new phone nor computer at this time! I know I'm not the only one in this situation. how…" - Shawdowsinthenight
5
"download"
5 negative reviews mention this · 14% of all complaints
★★★★★ "unable to download this app in my mobile phone" - Nitin Sehgal
6
"able"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry ." - Ashis Ganguly
7
"join"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry ." - Ashis Ganguly
8
"install"
4 negative reviews mention this · 11% of all complaints
★★★★★ "very bad cant install on tablet" - Dingan
9
"mobile"
4 negative reviews mention this · 11% of all complaints
★★★★★ "unable to download this app in my mobile phone" - Nitin Sehgal
10
"into"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I have to use this app for work and every time I share a screen, no matter if it's just on my single laptop screen or three or four other external screens, it disconnects and crashes. What kind of an experience is that for a business end-us…" - Ben Deco
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The updated version don't Allow my Phone(Resmi A1).It's not compatible with my phone.So I am not able to join the meeting through this App.Very sorry .
very bad cant install on tablet
your gadget doesn't compatible to this app 😞 Yan Ang lumabas sa screen ng cellphone ko.
is not optimised enough for tablets always cause bugs I can't full screen my teacher
got a message saying my phone Galaxy note 10 no longer supports webex! same for my tablet & computer. My job depends on webex working.. I can't afford a new phone nor computer at this time! I know I'm not the only one in this situation. how can this be fixed?
Very old systems in use.My subripcen in webex is not okay thhage a selfie wan e make this around
unable to download this app in my mobile phone
app continues to give me error messages when sending messages
incredibly glitchy with microphone and camera settings changing spontaneously and difficult to change back. Horrible product. Wish I didn't have to use it for work.
freezes, users are dropped, audio and video don't often line up
I have to use this app for work and every time I share a screen, no matter if it's just on my single laptop screen or three or four other external screens, it disconnects and crashes. What kind of an experience is that for a business end-user? Especially having to use this at work. I don't have another option. Editing to add that I have a gigabit connection into my house so it's not my internet connection.
Useless app Used to be able to log on via mobile browser but I we're forced to download an app which isnt the app actually, it takes you to another app (this nonsense) and after you get to the 2nd app you arent the host anymore I got thrown into a lobby waiting for the host even though I am the host what problem is this solving? Remind me to never renew anything with this useless company creating more problems just because they are stubborn and want everyone use their horrid apps -> trash
Rubbish
very bad
very poor
it's not compatible with my tab I can't download it
Unnecessary Installation from Sutherland, Sorry Cisco
per second it takes around 300kbps to 700kps . in india still data is limited a 3hr class or session is sucked by 3 gb data
Stopped working after latest webex updates on Samsung Galaxy S25 ultra. My mobile is running on latest android os version available in USA. After login into webex it stuck on DUO authentication application opening form and after sometime it times out. Tried mobile restarting and uninstall and install webex application but still facing same issue. Help to resolve this issue.
don't use this app
unsubscribed from my VoIP line because this system was so bad...
it's not opening even after App is installed
have to use this as the business communications provider changed to this app. since then I have not been able to connect calls from clients, phone out, access our business numbers via app lile prior app, I cant and won't put clients info on personal phone. this is a total waste of a download. HiHi coms didnt do their homework or research 1st when they decided to move to this app. very disappointed 😞
do not make me download an app when the web version works fine for pc. I don't want your app. I don't know you, I don't like you
every time I try to join the class , it takes to join another app , and then shows that the other aap isn't compatible with my device , I am not a being able to join my class for last 10 days and losing my marks... as a student I have the very bad experience , I hope they will improve this glitch or whatever this is
you keep asking me to install the webex app, when I ALREADY have it(?)
join hi nhi hota
unable to access on mobile
Not working properly
I need a compatible version for my phone it's a Samsung. Can you help me troubleshoot so I can join meetings? thanks Liz L.
account upgrade option not showing in WebEx app
Doesn't open meeting link properly
terrible experience with this app
About 15 years behind the times in technology
in app purchases option not showing in app
I tried to install, but evertime it says your device isn't compatible with this version. My device Samsung Tab SM. T-580please look into
very clunky to use. so far, it's no different than the text app that came with my phone. coworkers treat it the same. waste of time.
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
13%
Negative (1-2★)