Review Insights · Google Play
WeChat · 6,001,235 ratings · ★ 2.9
2.9
★★★★★
6,001,235 ratings
🎯 Build a better version
Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
7 negative reviews mention this · 23% of all complaints
★★★★★ "terrible app. 1 billion people using it but keeps freezing my account even after i hadnt used it in over 6 months. and couldn't get it reactivated. stupid. ALIPAY is much better" - Mahesh Daryanani
2
"wechat"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It's hard to scan, I just want to use WeChat to play games, why do I need to scan?" - Alfie Bayanay
3
"china"
4 negative reviews mention this · 13% of all complaints
★★★★★ "it's super hard to sign up because I don't have a friend have a WeChat L just delete this app to all of china game is only play store" - Janjan Bulan
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
terrible app. 1 billion people using it but keeps freezing my account even after i hadnt used it in over 6 months. and couldn't get it reactivated. stupid. ALIPAY is much better
this app is completely useless
during temporary 1 dollar hold, stole my 30 dollar. scam...
nonsense app
文字管控越来越严格和疯狂，经常随意封号。
小而美👍
It's hard to scan, I just want to use WeChat to play games, why do I need to scan?
scam. locks you out of your account unless you verify your identity with your credit card #
it's super hard to sign up because I don't have a friend have a WeChat L just delete this app to all of china game is only play store
it won't let me register my number bruh it's not sending any code
dulu senang ja pakai sekarang mcm t**
bad to set up it
worst app... it ask to invite someone else ( with some conditions!) to complete registration
stupid app
This app is so useless and annoying to use in China. Everything you do uses this but it's not friendly to visitors at all. You'll need to verify like 10x for everything you do. Food, transport etc and sometimes they don't allow you because it's nkt a China registered number
Stupid code & logic!
It was awful 😖 I hated it and I don't recommend it!
1.充满广告, 朋友圈里，公众号里、订阅号里、评论区里，钱包里，到处都是广告，影响正常阅读和查看，极其容易误触跳转。 2.获取手机权限太多。 3.在某些界面上隐藏默认开其它业务或服务的按钮，一不留神就开通了 4.隐私性差，聊天记录无加密。 5.无法关掉语音视频通话提醒。 6.无法关闭微信小店页面广告及推荐。7.更新太慢
horrible experience trying to remove temporary block for my account customer support is not even helping
can't even sign up
trash
aplikasi sampah , susah register dan login
i have a Wechat account before and I was accepted by someone and added only. now i dont know how and what is my account as my old phone cant be used. So the thing is this app is not friendly app to anyone trying to have a wechat account. it certainly need someone to accept you or have your own number to login . The problem is my phone and my number is not available. 🤷♀️ i wanna contact someone and thats the only way I can contact him I hope but now I cannot.
if you are not in China this is useless. can't load location data.
Very difficult and complicated way to create an accouunt
sangat susah verifikasi nomer telepon
Whilst I appreciate, you need to make your app secure, but please consider foreigners outside of China, your app does not make it easy to reset passwords without a lot of hassle, and to keep being rejected does not make it feel good, I have groups in my account which I need to access, and would appreciate away to to able to refresh it.
It's a good app, but I switched to a new phone and I couldn't use my account anymore... I couldn't recover it... I made another one because I couldn't recover my password... but now it won't let me add friends I already had without verifying them first ... with the QR code... but they are not near me.., there's no way they can scan it.is getting frustrated... or asking for payment.... I only used to chat... or call some but is rare..... And with that account, out of nowhere, the app was g
This app have hang problem
This app needs to be updated asap... I can't log in anymore and it's really frustrating 😕
I am not satisfied with Wechat for in my account I am not create channel and they show Posting feature is not yet available in your country/ region. this problem please fix this issue
Sentiment summary
45%
Positive (4-5★)
5%
Neutral (3★)
50%
Negative (1-2★)