Review Insights · Google Play
WedShoots
Wedding Planner S.L. · 88,164 ratings · ★ 4.5
4.5
★★★★★
88,164 ratings
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Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"spanish"
24 negative reviews mention this · 45% of all complaints
★★★★★ "I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad" - Baudouin Douchet
2
"english"
14 negative reviews mention this · 26% of all complaints
★★★★★ "I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad" - Baudouin Douchet
3
"code"
12 negative reviews mention this · 23% of all complaints
★★★★★ "emailed me a qr code. doesn't work." - Samantha Armer
4
"account"
10 negative reviews mention this · 19% of all complaints
★★★★★ "I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad" - Baudouin Douchet
5
"guests"
8 negative reviews mention this · 15% of all complaints
★★★★★ "I just downloaded this app. I started to share with my guests and some live around the world. and this is the message they got. "This item isn't available in your country"" - Andrea Aliaga
6
"language"
8 negative reviews mention this · 15% of all complaints
★★★★★ "I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad" - Baudouin Douchet
7
"work"
7 negative reviews mention this · 13% of all complaints
★★★★★ "emailed me a qr code. doesn't work." - Samantha Armer
8
"wedding"
7 negative reviews mention this · 13% of all complaints
★★★★★ "great idea, poorly executed. clunky and unfriendly to use. completely lacking in options. strangely you cannot add a partner/husband/wife or even any administrator for your pages, which makes no sense, but also means I cannot download my we…" - Elis Hussey
9
"create"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad" - Baudouin Douchet
10
"photos"
7 negative reviews mention this · 13% of all complaints
★★★★★ "No good. It seemed good at first, assembling the album went well. " A few years later, I have been trying to log in for days to look at my old album, and I cannot. I have accidentally made two more accounts that I do not want or need, and h…" - Tiana Hamilton
11
"change"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Awful, can't connect to the hitched website, every time I try to share the code it turns to Spanish instead of English. Wants to creat another wedding website which again is in Spanish and won't change" - rebecca chalcraft
12
"share"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I just downloaded this app. I started to share with my guests and some live around the world. and this is the message they got. "This item isn't available in your country"" - Andrea Aliaga
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I just downloaded this app. I started to share with my guests and some live around the world. and this is the message they got. "This item isn't available in your country"
emailed me a qr code. doesn't work.
qr code not working and our big day is coming up. no way to contact maker.
I can't download the uploaded pictures on my phone no way to sort easily the images the photo "likes" disappear need to create an account Spanish language everywhere while app is set in English Image and video quality are really bad
not great! can't use the app on a desktop PC. makes it hard to load images of your need to transfer from an SD card! needs a pc online access!
must create a login ! just to see
No good. It seemed good at first, assembling the album went well. " A few years later, I have been trying to log in for days to look at my old album, and I cannot. I have accidentally made two more accounts that I do not want or need, and have none of my old photos to show for it. Severely disappointed.
Awful, can't connect to the hitched website, every time I try to share the code it turns to Spanish instead of English. Wants to creat another wedding website which again is in Spanish and won't change
Péssima app, os convites por qr code não funcionam ! O noivo não consegue aceitar o convite da noiva!
Permission management seems dire, offsers to allow partial access to photos and then refuses to use those permissions
Horrible user experience, great that it's free but it requires that all your guests create a wedshoots account. Why not allow guests to post for free? This cost of entry is very hard for some people that are not tech savvy. Please allow for guest posting with no account or the app is kind of useless....
Indian ladki
QR code took me to a car sale website
Does not let me delete my album unless I also delete my whole wedding website
It's in Spanish
It is not simple/not possible to delete the account
I really don't understand how to add photos to this system. I can take photos but can't see my images to upload any.
The QR code did not work and was linked to a foreign, suspicious-looking website 😅
All in Spanish. Change the language to English but still shows in Spanish
is in spanish - despite changing to english it doesent work.
It's all in Spanish
Requires sign-up or Facebook access just to contribute to somebody ELSE'S wedding album - data stealing scam!
Looks great but all in Spanish. Even after changing lanuguage settings to English its still in Spanish, real shame.
Keeps making a bodas URL when I've already got a hitched URL. I can't seem to change it. I follow the link from my hitched account to open WedShots, but for some reason, once in WedShoots, it seems to want to take me to the Spanish wedding website instead of hitched. I wanted to connect this to my wedding website. I've tried deactivating it and trying again, but its default is to bodas.
asked for review upon immediately logging in. clearly a poor QA testing regime
Why is it in Spanish. Can't use it now, even thought my settings are in English.
Not able to change the language for the parts that came up in Spanish. Guest users received notifications in Spanish.. so off putting. Deleted app
App in English but everything else in Spanish
Just... Useless... Way too hard to get guests to use, way easier options out there
Why on earth would you require guests to create account in order to share the photos?
App downloaded so QR code could be used for our wedding but the code did not work!
Stuck in Spanish
Downloaded the PDF with the QR code for people to scan to download the app and share their photos. The QR code doesn't work, takes you to a search engine or opens your notes app. Useless
All in Spanish on the app even when I changed it to English
There should be a web only version + why do I need to create an account as a guest 🤮
The download able PDF for the QR code always comes out Spanish!!! Also, when you scan the QR Code it doesn't actually take you to a link... pretty darn useless of you ask me with poor functionality
Requiring all guests to create an account is a dealbreaker. Part of the app is still in Spanish (despite users reporting this years ago already). Seems unmaintained.
Amazing app, but info is not in English!
Utter rubbish. Does not link to your hitched account or even let you log in eith the details you have for hitched. Also the album section isn't even in English, with no option to change it. This is also then shared with family as a link which also opens up in a foreign language, Spanish I think. Garbage waste of time app. Better to get them to send the pics on Whatsapp.
Terrible! Trying to change something as administrator and site won't allow, wasted too much time trying to make this work. Hitched need to take this off their site. Don't waste your time I'm off to source another! :(
Completely unusable as the whole thing is in Spanish! What is the F'ing point in that. Don't bother.
As a guest works great, but if anything goes wrong there is no customer service. I printed the flyers with the barcode and I can't access my album anymore as the app won't recognise my password to access my album. It does when I consult others as a guest... I created a new one and it was created on the Spanish account by default... so annoying
App stuck in Spanish even thought I've sleeved W glish as the language. Sad as it looked like a decent app.
Really unhappy with this app. I selected English language...everything is Spanish...I customised my page but not able to do it for anything my guests will see so still showing in Spanish. I tried to do the contact part and it reverts to Spanish so no idea what it asked on the form but I did what I could to enquire.
Can see other's photos, but pink button to upload mine doesn't work.
Very disappointed. Half the app is in Spanish, and I've unsuccessfully attempted to find the album code to share with my wedding guests. I will continue looking for an alternative app
Keeps using Spanish as default language for emails and pdf of QR code even when language setting changed to English. Bug needs correcting before it can be used for non-spanish speaking users.
great idea, poorly executed. clunky and unfriendly to use. completely lacking in options. strangely you cannot add a partner/husband/wife or even any administrator for your pages, which makes no sense, but also means I cannot download my wedding pictures but instead must get my wife to download then send to me so.
QR code was working, but we now seem to have an issue. We have emailed the team in the hope that they can help us. We are concerned that people are less likely to use it, if it is a pain to access it.
I would like to install this app on my PC but it won't let me! Very disappointing.
+ 3 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)