Review Insights · Google Play
WePlay(ويبلاي) - Game & Chat
WEJOY Pte. Ltd. · 1,093,874 ratings · ★ 4.2
4.2
★★★★★
1,093,874 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
6 negative reviews mention this · 29% of all complaints
★★★★★ "I am facing this issue, whenever I play the game, the phone gets heated a lot, not just in one phone, I have tried it in many phones, every phone gets heated and the battery consumption is high." - SHAMIM RAAJ
2
"account"
5 negative reviews mention this · 24% of all complaints
★★★★★ "they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't …" - Me Sunuwar
3
"blocked"
4 negative reviews mention this · 19% of all complaints
★★★★★ "they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't …" - Me Sunuwar
4
"without"
4 negative reviews mention this · 19% of all complaints
★★★★★ "without verify kare id ban Krna band kro. log iska fayda uthate he. log plan krne aapas me mass report." - Noob Girl
5
"issue"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am facing this issue, whenever I play the game, the phone gets heated a lot, not just in one phone, I have tried it in many phones, every phone gets heated and the battery consumption is high." - SHAMIM RAAJ
6
"play"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am facing this issue, whenever I play the game, the phone gets heated a lot, not just in one phone, I have tried it in many phones, every phone gets heated and the battery consumption is high." - SHAMIM RAAJ
7
"gets"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I am facing this issue, whenever I play the game, the phone gets heated a lot, not just in one phone, I have tried it in many phones, every phone gets heated and the battery consumption is high." - SHAMIM RAAJ
8
"banned"
3 negative reviews mention this · 14% of all complaints
★★★★★ "they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't …" - Me Sunuwar
9
"customer"
3 negative reviews mention this · 14% of all complaints
★★★★★ "they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't …" - Me Sunuwar
10
"know"
3 negative reviews mention this · 14% of all complaints
★★★★★ "they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't …" - Me Sunuwar
11
"been"
3 negative reviews mention this · 14% of all complaints
★★★★★ "you can't fix my problem i don't know what i did still i got blocked.......pls fix my problem if you can't... then pls nobody used this app.... they keep blocking people... i used to love this app... even spent money.. still they betrayed m…" - Priya Yadav
12
"players"
3 negative reviews mention this · 14% of all complaints
★★★★★ "In this game, it's almost impossible to collect coins, and you can't even earn enough coins by playing. Oh My Card is one of the worst games. Players with high ranks don't even get good cards. Everything in this game is overpriced, and even…" - Veerjoy Basumatary
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
People are abusing eachother
I am facing this issue, whenever I play the game, the phone gets heated a lot, not just in one phone, I have tried it in many phones, every phone gets heated and the battery consumption is high.
they banned my account permanently due to some fake reports and device is blocked uid- 90719321 very bad experience this should be improved totally its a good app but the customer service and response team is not working properly . i don't know when and how will my issue will get resolved ..poor service
bast appp
you can't fix my problem i don't know what i did still i got blocked.......pls fix my problem if you can't... then pls nobody used this app.... they keep blocking people... i used to love this app... even spent money.. still they betrayed me... my account got block i can't fix this now its been 2 months or 3 i think...... ❤️🩹 pls i request FIX my id😭
In this game, it's almost impossible to collect coins, and you can't even earn enough coins by playing. Oh My Card is one of the worst games. Players with high ranks don't even get good cards. Everything in this game is overpriced, and even after topping up, the rewards you get for the money aren't worth it. It's disappointing in every way. If anyone decides to download this game, don't waste your money on top-ups.
without verify kare id ban Krna band kro. log iska fayda uthate he. log plan krne aapas me mass report.
please unban my account
nice
Hello WePlay, first of all you are useless, and secondly your app is useless. You claim it's made for minor safety purposes, but whenever you feel like it, you ban anyone randomly. My ID got banned for a whole month, even after taking VIP, the ID still gets removed. Only IDs get banned in this app. You’ve created customer service to fix issues, but it's completely useless-replies come after 2-3 days. If you message on Instagram, no agent is available. And on Gmail, your Lily-I don’t even know wh
No 1 Useless app it ban your ids without any reason or corfirmation one of the useless app in this world kindly remove it from google play
fake
add a new game like maca chameleon
مو حلو لي الطفال
bhut kanda game hai bhai tone kas game bna diya
Subject: Appeal against Device Block - New User Issue To the WePlay Support Team, I am reaching out again because I am extremely disappointed. I downloaded the WePlay app today for the very first time. Upon my first login attempt, I was met with an "Account Blocked" error. I have submitted an appeal, but it was rejected without any investigation. As a new user, I have not violated any community guidelines, nor have I performed any actions on the platform. It appears that my device has been wrong
bekar game hai baar baar id blocked
App kiyon nahi chal rahi ????
I have been playing WePlay for 2 years, and this is how loyal players are treated. My account was permanently banned without a fair explanation, and my appeals didn't help at all. I lost all my progress, friends, and memories. The customer support is disappointing and doesn't seem to care about long-time players. I can't recommend this app anymore.
ludo 3d unable to start after updat.. please fixed this
this app is actually too good and also the copy of among us is best game in this app...but some things...many of games like : ghost hunt , hide an seek and many more has less player and when lobby gets full...players don't get ready and game doesn't start...and the new game of food rush is too bad..it doesn't match game vibe + graphics are too low...I recommend to remove that game and add a copy of mechcha chameleon bcz many players don't have a PC so we can't play mechcha chameleon..hope u add
Sentiment summary
79%
Positive (4-5★)
3%
Neutral (3★)
18%
Negative (1-2★)