Review Insights · Google Play
WeWard - Walk & Earn Rewards
WeWard · 150,814 ratings · ★ 3.9
3.9
★★★★★
150,814 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"steps"
13 negative reviews mention this · 30% of all complaints
★★★★★ "this app sucks, they take your steps, giving you nothing for them, had 4000 last night and 2600 today, they disappeared, I wouldn't recommend this RIP OFF app to my worst enemy" - Marsha Spencer
2
"watch"
7 negative reviews mention this · 16% of all complaints
★★★★★ "The fact that the app doesn't just log your steps is simply idiotic and is a way to price gouge you by trying to save your streaks. it makes you watch an ad to convert the steps sometimes leaves you thinking you have converted them but then…" - Kelly Stayart
3
"worth"
6 negative reviews mention this · 14% of all complaints
★★★★★ "I thought this might be a fun app until I downloaded it. I do not know what the rewards are and don't care, the rewards can't be much or they would not make a profit. For me, I am not going to pay 5.99 a month or 49.99 a year for a step cou…" - R W
4
"rewards"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I thought this might be a fun app until I downloaded it. I do not know what the rewards are and don't care, the rewards can't be much or they would not make a profit. For me, I am not going to pay 5.99 a month or 49.99 a year for a step cou…" - R W
5
"convert"
5 negative reviews mention this · 12% of all complaints
★★★★★ "The fact that the app doesn't just log your steps is simply idiotic and is a way to price gouge you by trying to save your streaks. it makes you watch an ad to convert the steps sometimes leaves you thinking you have converted them but then…" - Kelly Stayart
6
"work"
5 negative reviews mention this · 12% of all complaints
★★★★★ "At this rate it'll take me about 5 years to reach any redemption amount. I walk almost 2 hours for work (1 hour each way) and I've only just passed $15 after a year of walking with the app." - M H
7
"account"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Tried to cash out my we wards and it said they had cancelled my order as I had a child's account, even tho I had sent in a picture of my driving licence 🤬 and it clearly shows that I am not" - Paul thackray
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I thought this might be a fun app until I downloaded it. I do not know what the rewards are and don't care, the rewards can't be much or they would not make a profit. For me, I am not going to pay 5.99 a month or 49.99 a year for a step counting app. Only irritatingly stupid and incompetent people with more money than brains does that! I will use my energy the right way and do my walking for myself and my health!! "WEWARD: NOT WORTH IT!!"
this app sucks, they take your steps, giving you nothing for them, had 4000 last night and 2600 today, they disappeared, I wouldn't recommend this RIP OFF app to my worst enemy
the problem is you only get a week free before you have to pay for the app So no thanks
Is not worth your effort. or your money. doesn't pay out. and there is no in app form. no way to connect with anyone from wardy. I wish I could give you minus 5 stars !
Scam you can't withdraw be careful bro
The fact that the app doesn't just log your steps is simply idiotic and is a way to price gouge you by trying to save your streaks. it makes you watch an ad to convert the steps sometimes leaves you thinking you have converted them but then it doesn't. it's the most frustrating app I have used stay away.
ok the app now works. but it is not worth it. it takes 20,000 steps just to get 25 in app currency and it takes 7,000 coins to get $100 and 1,000 coins just to get $10
I've had 14 days off activity. App is not allowing me to redeem to PayPal.
this is scam. they find different reason to not pay you after westing your time and money
i cannot get past the gift. i have already subscribed to the platinum. when I open the app it is taking me back to the beginning. help
Tried to cash out my we wards and it said they had cancelled my order as I had a child's account, even tho I had sent in a picture of my driving licence 🤬 and it clearly shows that I am not
I did a 15 min survey still no wards I referred a friend still no wards I've done the steps only a quarter of wards ! awful app been on a year and still have not earned £5 deleted
More than a week after I unsusbscribed and tried to get a refund, I was presumed to have subscribed to premium to try and keep me paying $49.99 for a app that promises to reward me $ CENTS for every daily walk ? A week/monthly, Weward your kidding me right and I have to watch adds for free ?? NO THANKS!
Change of review: I'm stopping this app completely because the ads in it has gotten out of hand. They have changed into a "hijacking" mode where it locks your phone completely and you have no control over it for a long period of time with ads being displayed. I think it's insane they feel they are allowed to hijack users phones like this for such a long time. The app is already filed with ads. An for what: It has taken me 18 month to earn 8 DKK! Is that a fair tradeoff and worth it? NO #%@ WAY!!
useless. does not support samsung watches. way off on step counts compared to samsung app and watch. waste of time
two time I am complete the task and your team stop my reademptions I now delete weward app
I uninstalled this App. The only one thing I dislike about this App is, I have to convert my step before midnight. I work past midnight a lot. So, I lost all my steps. This app not for me unfortunately, never will, unless they cancel the steps convert mode.
garbage app
used it for a year and haven't earned anything
can not see a way to contact customer service through the app. I want to be able to cancel my premium status
When I upgraded my phone, WeWard took it upon themselves to delete my account without authorization. When I called them out, they played ignorant and sent not 1 but 2 emails indicating that they realized their mistake but instead of apologizing and syncing my stuff like it should've been doing since I downloaded the app to the new phone they re-deleted the account AGAIN without authorization.
this app has stoped working for me can't convert steps like someone blocked me yet again on my account i conplaint countless times to support bit this keeps happening to me starting to think time to get rid if this is not fixed by Monday 4th May 2026 you have lost a user
This app is so racist, they allowed me do all the tasks just to tell me that the app is not supported in my region as I was about to withdraw, they even banned my account 😭
Don't waste your time 👎
advert is a lie you only have 2 options to redeem that's bank transfer or an Adidas gift card No PayPal No Amazon No other options like the advert tells you
The rewards are not worth it. You get anywhere from 1 cent to 25 cents per day, depending on if you walk from 2500 to 25000 steps per day. Ads for the in-app services are really annoying. If you buy any of the stuff in-app you erase any gain you would have made. Why tf is there a subscription? When you claim your daily rewards there are also ads for other services, sometimes multiple ads. The types of ads that even after you watch them and click the "X", they still open the app store. 0/10
program sucks. every time you touch the screen to interact with the app it tries to sell you something. I don't know how to log my walk/run times because it keeps pushing me to spend.
I am not gonna put my ID/drivers license/passport to cash out, why even have that rule. Imagine getting your data breached, NO THANK YOU.
Worst app ever dont even get the rewards and every time im not on the app I keep getting stupid ads
need to be a damn marathon walker to get anything. As a retired electrician ( with bad knees) it's awkward and painful to do over 3000 steps, also it's now winter so even less incentive to go out and get cold! You say every step earns rewards, TOTAL LIE takes thousands of steps to get pennies. much better apps available
Lies in damaged this app because i saw in a ad I thought i could get playststion vouchers. you do know false advertisements is a crime ?
Wow! an app I have given my government ID with name address and picture to that also monitors my movements. When my data is sold I wonder what could possibly go wrong here?
no good
after you reach a certain level it stops giving you any up level rewards that will progress you any further in the game , doesn't matter how much time and energy you put into it you just get stuck and the only way you can move forward is to purchase cards packs... and this app is supposed to be about doing the work and getting money from it, not putting money into it. do not waste your time, not worth it
gift cards only for premium users so you gotta pay to get paid. SMH that's stupid and deceptive
very horrible app. They are scammers, they do not pay. don't waste your precious time and resources taking surveys or playing games. The app is a total mess
im unable to convert my steps for today I dont want to loose my streak
Tried to cash out with venmo. Got sent a link to verify my account, when I clicked on the link THEY sent I was blocked for violating something. This app is a scam!!!
new update makes you watch ads everytime you convert your steps. it is so stupid .
At this rate it'll take me about 5 years to reach any redemption amount. I walk almost 2 hours for work (1 hour each way) and I've only just passed $15 after a year of walking with the app.
all settings are setup to record steps from my Samsung watch. Maybe once a week it will credit me for my watch steps. Most days I do 20,000 steps on the watch but the app will show 1,000. Annoying that it wont work correctly.
I really like the idea and theory of this app BUT as an android and Fitbit user I am having the hardest time with converting my steps because I'm always told the servers are down or that Fitbit for Android doesn't work with this app anymore (but I just converted my steps literally yesterday with few issues). I have been having this problem on and off for a few weeks and I'm just having the hardest time with it today. The above messages keep popping up and it's really frustrating.
steps are not accurate 😕 3rd day now did a mile and says I only did 400 to 700 steps compared to my smart watch .
Sentiment summary
70%
Positive (4-5★)
6%
Neutral (3★)
24%
Negative (1-2★)