Review Insights · Google Play
WhatsApp Business
WhatsApp LLC · 23,103,098 ratings · ★ 4.6
4.6
★★★★★
23,103,098 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"whatsapp"
3 negative reviews mention this · 17% of all complaints
★★★★★ "WhatsApp Business mistakenly banned my account without conducting a proper review. This is a very frustrating and unacceptable experience. This is my primary business account, and I rely on it every day to communicate with clients. Losing a…" - Kelvin Chang
2
"login"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Login problem" - md jan
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Nice
I don't even understand ooo last two weeks, it wasn't like this after I upgraded it became worst, I find it so hard to view status, I have a stable network, I tried rebooting my device I did all sort but it won't rectify. please,Abeg, help with this thing nah, na nonsense ooo I have never come here to complain at all. As in I have never dropped complaint, but this is way too much, please. Also, least I forgot I have not been able to even do voice note, it just stress in zero and nothing more.
always updates joo😭😭
WhatsApp Business mistakenly banned my account without conducting a proper review. This is a very frustrating and unacceptable experience. This is my primary business account, and I rely on it every day to communicate with clients. Losing access has seriously affected my work. The appeal process appears to rely only on automated AI responses, with no real explanation or human review. This is disappointing for a platform that so
The app does not open
Login problem
Now time comes to find whatsapp Alternative after broadcast option is paid whatsapp restricted send a message more then 5 person. if you are making new group you can't add 20 30 known people if you do that whatsapp delete that group or impose some restrictions on you.
there is always problems with hacking account and what's app employs not doing work on it. so bad
suprb
App is bulky. It takes more space.
please my WhatsApp login plz 🥺
nice 👍
This is Good App why we send messages of other people
Help me oooo
fuuhhin
Good
After the most recent update, I haven't been able to access the app via the icon. I get notifications and can respond to messages via the notifications, but I can't access the app in any way. I've uninstalled and reinstalled, cleared cache, cleared history, nothing is working. It's quite frustrating because I had pending messages to respond to but can't anymore. I'd honestly like if this can be looked into.
why don't you guys let me login
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)
