Review Insights · Google Play
Whiteout Survival
Century Games PTE. LTD. · 1,509,574 ratings · ★ 4.1
4.1
★★★★★
1,509,574 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
25 negative reviews mention this · 56% of all complaints
★★★★★ "Money wall game. >$20K spent in it. Felt i got ripped off on a few things so I got $200 refunded. They blocked my growth. VIP support is a joke. They just redirect you to a wiki page or say they can't do that. No matter how much you spend, …" - kenneth jones
2
"nothing"
7 negative reviews mention this · 16% of all complaints
★★★★★ "trash. nothing like the demo I played on an ad." - Kelly Morris
3
"advertised"
5 negative reviews mention this · 11% of all complaints
★★★★★ "not as advertised" - Ahad Talukder
4
"advertising"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Only installed this game because of the ad, only for the game to be nothing like what the advertisements showed. False advertising at its finest." - Bre
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Money wall game. >$20K spent in it. Felt i got ripped off on a few things so I got $200 refunded. They blocked my growth. VIP support is a joke. They just redirect you to a wiki page or say they can't do that. No matter how much you spend, the money wall grows to a new height. I kept thinking eventually it will slow down. Look up the highest perks, you get a city skin for $750K. Its predatory IMO. Could have sold my account but refuse to let anyone else get sucked in. Do not recommend!
time waste games
Imagine the biggest cash grab a game can possibly be, this one would still go even further than the limits of your imagination. From the smallest details this game has p2w methods engulged in them. You play for free but even the enjoyment of basic events take real money to completely enjoy or to even the odds with other players. You can practically pour tens of thousands of dollars on this game and still won't be in the top 10. I regret wasting so much as a millisecond on this game. RUN
Ads lie about the game. Skip
The ad lied!
Lol this isn't even the same game.
there's no relationship between ad and the game this fake ad
fake ads - game completely different
Different from the ads
trash. nothing like the demo I played on an ad.
not as advertised
nothing like the ads.
this app is a scam app running backend code to steal your information. its not the game the ads sell you.
The game is not the same as the ads.
pay to win game
not what it showed on the ads but its pretty good atm. after a week of playing my point is now this game is a botters game if you dont bot and don't spend you will be forced out.
If you are downloading this game because of the ads, don't bother. This game is very much different from the ads. I regret downloading it!
Cannot play
want a total water of time, you found it
game is not as the same advertised
The game is nothing like the ads, I found this game from an ad from another game, I wanted a basic adventure game where you walk onto things to develop them, but after downloading the game I just realize it is another city building game where you just press buttons and wait for timers, it's really not worth your time, and not what I was looking for.
Only installed this game because of the ad, only for the game to be nothing like what the advertisements showed. False advertising at its finest.
have been playing such a long time until it dissappear
Falsely advertised. why can't y'all just advertise what you have.
The game looks nothing like advertised. They pretend it is a strategy game but it's just a game where people buy wins. It takes zero strategy to do well in this game just cash. Update: Account deletion is broken and they refuse to delete accounts. Sleazy aholes.
do not download it is a fraud the game is nothing like they advertise and if you want to delete your information off it. it's impossible they make it hard. they still haven't deleted my info
nothing like the advert,just make a real advert ffs
very bad game😡🤬
Misleading and false advertising.
worst game
Fake advertising, it's another pay to win game
They are falsely advertising their gameplay in nearly every ad. If you cannot gain players showing actual gameplay, something is wrong.
The gameplay shown in ads never happens in the game. don't trust white bear studio or century games. liars.
At chief level 17 progress is pretty much blocked behind a pay wall. uninstall was an easy choice.
돈 들이지않으면 할 수가 없는 게임
FALSE ADS!! Also not better than others very similar.
not as what you advertised
guys don't download, the ads is total fake. it boring asf. I regret downloading this game . I wish I could give it zero stars. the game actually Even deserved to be cancelled. what a pathetic game. bum devs.
i was not playing..the game playing me...
I discovered that the game is using me getting from me way higher amount on purchasing products while same friends at the same location has different one (68% higher than them) I reported this to CS team but they kept sending sneaky cliche.. I asked to escalate my complaint but they ignored me and I informed them that simply they lost me as player since years. and am sure that the customer service will right a reply on this comment saying unfortunately we are sorry and I dont want to hear it
This is not what I first saw and played. This game is too big for a phone and too confusing. It is too time consuming.
I had to take one away for their reaction to a refund that was issued stem my account was charged for a purchase I didn't make. I was refunded but then my account was held hostage in a way asking for me to make 3 purchases i didn't but then 2days more is locked everything. I'd understand if this was something my account was don't a lot of, this was the first after spending hundreds and playing since this first came out. unacceptable. I was forced to buy 3 pks costing 3Xs my refund its bulls
Interesting start turns into cookie cutter Hero collector Guild battler.
too be honest? yhe ads of these game are better than the actual game itself, the ad game is more satisfying to play
annoying and predatory advertising
Sentiment summary
79%
Positive (4-5★)
4%
Neutral (3★)
17%
Negative (1-2★)