Review Insights · Google Play
Wikiloc - Trails of the World
Wikiloc Outdoor · 152,031 ratings · ★ 4.6
4.6
★★★★★
152,031 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
6 negative reviews mention this · 15% of all complaints
★★★★★ "premium account needed!!! you install the app, you register, you find your route, you want to follow it... well, you can't! you need to pay to get premium and have access to "share" the route with a device or from your phone..." - Massimo Della Rovere
2
"subscription"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Useless unless you pay a subscription. But they only tell you that after you've gone through the trouble of creating an account and signing up. Before, they make it seem like you'll be able to download routes for free after you sign up, but…" - Tyler Aschen
3
"premium"
5 negative reviews mention this · 12% of all complaints
★★★★★ "premium account needed!!! you install the app, you register, you find your route, you want to follow it... well, you can't! you need to pay to get premium and have access to "share" the route with a device or from your phone..." - Massimo Della Rovere
4
"useless"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I just wanted to try the one month free trial. They chargued me the annual payment before the month ended. The app is almos useless for 4x4 anyway" - Jesse León
5
"maps"
5 negative reviews mention this · 12% of all complaints
★★★★★ "sucks freeze constantly and looses all the maps and tracks u have saved I lost a few months of tracks .. terrible app" - Jason TheTraveler
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the app doesn't even let me create an account.
Had literally ONE hiking trail in my area when where are actually hundreds of established trails. When I clicked the big option to define my search area, thinking it wasn't able to show me all the ones available just from using the map, it instead immediately demanded I pay $14.99 for this feature. Don't waste your time. Fastest uninstall of my life.
I just wanted to try the one month free trial. They chargued me the annual payment before the month ended. The app is almos useless for 4x4 anyway
Useless unless you pay a subscription. But they only tell you that after you've gone through the trouble of creating an account and signing up. Before, they make it seem like you'll be able to download routes for free after you sign up, but no, even though it's been user generated and it's a public space and a free sport, Wikiloc intends to act as gatekeeper for public information.
easy to get in, hard to get out
how is route planning a paid feature... most basic of things this sort of an app should do
it was a nice app when free
i trusted this app cuz it said wiki but it wanted money when i was already in ghe mountain so i got lost
useless app with bugs
Stay away and beware. They withdrew money from my PayPal account. They charged me for a one-year membership and didn't refund me, even though I had canceled the subscription and hadn't used it for even a single day.
problems with subscription and in generall other problems
wont let me do anything hahahah terrible
sucks freeze constantly and looses all the maps and tracks u have saved I lost a few months of tracks .. terrible app
i cant seem to log in, the screen freezes everytime i come to the log in screen
Paywall. I chose the trial but still couldn't get to the trailhead using my phone. It could have been that my data connection was spotty but, I'm not looking to hike in the city. I now have to figure out how to cancel before I'm billed and It wasn't cheap either.
no use and a nightmare to escape from
Plan trail option is so dangers and badly made. I used it to make a trail that my friend and me will go. Train was 90% unmarked just forest and when we came to dangeres part there we hardly returend. Very dangerous to use. It used some trails form 2000's where is just random paint on trees without path. Database is very old trails dosnt exist with Plan Trail tool.
I've seen greedy, enshitified apps... Than I've seen wikilok.
Not easy or intuitive to use. Cannot find my location on the map. Ended using Google maps
now behind a pay wall , delete time
I can't resume or finish a walk. Useless app.
Yet another map app thst exists just to extract money. I downloaded app, downloaded maps (loads of space) granted lots of permissions (inc GPS) managed to locate a walk (without it showing my location...so by inspection) ... drive there, it showed the walk, but not my location, so i couldn't use the app. There was no signaland at thst point it demands i upgrade to premium, to show my own location (perfectly visible on G.maps). Luckily I was not somewhere unsafe. i will now uninstall.
gpx paywalled
hikes naturally lead to places where one doesn't have access to the online functions of the app, and the app wants you to pay in advance to use it in such a sensitive situation. i would feel exploited, and that's not a good feeling.
Unable to Delete Account
cant make account forces google how convenient
offline maps download didn't work. different WiFi's, multiple restarts. no download.
why oh why do I have to pay for premium to send a file to my gps. makes no sense.
listed a 48 mile hike and a 3.5 mile hike both as moderate. Also does not list Taiwan as an option. not reliable.
useless without paying subscription. You can't use it totally. unfortunately, the good application became SCAM :(
Basic features shouldn't be locked behind a premium subscription. It's scummy.
the worst
No offline maps for North India and the Indian Himalayas despite years of user requests. This is a huge region with millions of potential users, yet the developers have ignored it for no explained reason. It's extremely frustrating-I can't use Wikiloc offline in the Himalayas where there's no signal. Please prioritize this update so outdoor adventurers can finally rely on the app in remote areas!
can not signin, i said error or no resourse. need help
premium account needed!!! you install the app, you register, you find your route, you want to follow it... well, you can't! you need to pay to get premium and have access to "share" the route with a device or from your phone...
Non intuitive app with many bugs. The trails you find provide a good idea for where to start your own research, but can't be trusted to still exist or be legal. Just some company trying to make money with content generated by well meaning users. For shame!
Sign up doesn't work. app freezes.
missing important features such as trimming a recorded route when you forgot to stop the recording before heading home. You can't edit the routes either so you can't remove wrong turns. Lastly for offroad use on MTB, gravel, dual sport motorbike, it doesn't differentiate off-tarmac sections. I regret paying premium and won't be renewing.
Free version is so limited it's worthless
Please fix the problem of not recording and drawing straight lines in new versions. On my phone, similar navigation software does not have any problem and this problem only exists in Wikilock. I even changed my phone and the problem still did not resolve. I also did all the settings mentioned on the site but the problem still remains.
seems like a decent app, I'd like to buy a subscription, but I can't seem to just use my credit card directly without using Google pay. Too bad, I'll have to check out some other similar apps.
Sentiment summary
90%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)