Review Insights · Google Play
Windows App
Microsoft Corporation · 31,112 ratings · ★ 3.9
3.9
★★★★★
31,112 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
11 negative reviews mention this · 22% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
2
"account"
7 negative reviews mention this · 14% of all complaints
★★★★★ "can't even sign in using the email that is listed under my account on a different device." - Cameron Galeckas
3
"remote"
7 negative reviews mention this · 14% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
4
"desktop"
6 negative reviews mention this · 12% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
5
"doesn"
6 negative reviews mention this · 12% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
6
"windows"
6 negative reviews mention this · 12% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
7
"doesn work"
6 negative reviews mention this · 12% of all complaints
8
"connect"
6 negative reviews mention this · 12% of all complaints
★★★★★ "won't connect to windows 11 pro. samsung s25 ultra. grade F!" - Andris “Andy” Didrichsons
9
"remote desktop"
5 negative reviews mention this · 10% of all complaints
★★★★★ "most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works." - Ross Gibson (Drebin)
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
can't even sign in using the email that is listed under my account on a different device.
most useless pile of garbage I've ever used. remote desktop doesn't work at all no matter what you try. Windows 11 tells you one thing, this app tells you another. None of it works.
Unusable. It won't accept my credentials.
doesn't work
pls kindly check the app today the app is not working
I can't log in. Resolution: doesn't work
I DON'T KNOW BUT I HATE THIS UP BECAUSE IT'S HARD TO USE
I used to have no issues, but now when I try logging in it says my email isn't linked to any accounts. I've deleted/reinstalled still nothing.
opt-out dont havea business. get me off please. private
won't connect to windows 11 pro. samsung s25 ultra. grade F!
For some.reason it wouldn't let me sign in with my Microsoft account. I kept getting the message "not a school or work account," but it did allow me to login with my college email.
Won't connect using name or IP address. Can ping pc from Android though.
unusable laggy when using it as a second monitor
Never ending Please Wait on reconnect, no solution without host access, so chicken and egg issue. Untested I guess. The old RDP app was fine.
couldn't even log in.
Worst app ever like ever. All other remote desktop app can do this one doesn't even work
It gives the error "can't find the account" even though I use the correct email and turned on remote connection on my pc. I can't use the app
I have 10 years of experience with RDP, with 1000s of customers. Never seen such an atrocious setup. All I get is hangs, and error codes and there are even typos in settings. what is a gateway "sever"...
Why bother adding the signing in to an account and not add personal accounts? I paid for windows pro and...remote desktop is just inferior for personal accounts??? You can still connect manually but this is just absurd and made me upset for no reason.
gay app
good
I don't review apps normally but this one has arguably one of the most stupid decisions I have ever seen. How come I can't sign in with my personal Outlook. THAT I WAS FORCED TO USE WHEN INSTALLING WINDOWS??? do you expect people to just remeber the IP of their desktop on the go? why is it only a feature for school or work account? do you guys even listen to users feedback?
It's not signing in despite my repeated attempts.
cant force horizotal, cant change resolution
Windows App is garbage, totally worthless. RDP has been broken since launch, yet they killed the regular Remote Desktop app for this trash fire. 0/10 worthless app.
Good 👍
when I try to sign in with my account I get error code 5ssai
doesn't work
configuring remote pc issue! fix connect issue previous work fine 😑
you removed a perfectly functional app and replaced it with one that many people, including me, can't use with personal accounts
who thought this was a good name?
A scam
good app but can't save password for vps when your username is trader,
no work
Convaluded mess of an app. Bring back the old RDP app.
unusable app. it crashes every time, no matter what I do. The previous app RD used to work perfectly. avoid this one
the error when it can't connect to a local resource needs more information
big and pointless downgrade. remote desktop was fine. also the name sucks, do you have any idea how to get support when have to search for "windows app"??
Begging for feedback gets you negative feedback. Stop begging for praise like the ugliest cheerleader.
disconnects all the time. App just stops responding. No idea what Microsoft is doing, but the Android app screams AI shitcode and vibr coding.
This is not possible to use, no way to log in since it's not recognizing my Microsoft account, no way to add an IP....
The app has issues with the dark mode (can't see text in the PC Connection setup) and with the Wake-on-LAN. I'm unable to wake devices in Sleep mode. WoL works with other apps (ex: Cx File Explorer or Jellyfin). Note: I have the phone system updated. Redmi Note 12 Pro (Xiaomi HyperOS 1.0.36)
background network issues please solve it
cursor keeps highlighting
Doesn't work, WIFI only, port forwarding nonsense if that's even a thing. I am moving on from this muck.
not great
well well well microslop please make it more fluent
The app works fine overall, but there’s a frustrating issue: when using the on-screen keyboard on my phone, the mouse cursor becomes misaligned with the actual touch position, making it hard to use. I’m using a Samsung S25 (One UI 8). Hope the developers can look into this and fix it soon.
couldn't connect anything
Sentiment summary
71%
Positive (4-5★)
6%
Neutral (3★)
23%
Negative (1-2★)