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Review Insights · Google Play

Women'secret | Ropa Interior

Tendam · 0 ratings · ★ 0.0

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Top complaints - extracted from 14 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"account"
4 negative reviews mention this · 29% of all complaints
★★★★★ "I can't create an account there, I put on all the information and nothing happens." - Olga Slahota
2
"slow"
3 negative reviews mention this · 21% of all complaints
★★★★★ "very slow app ...this problem it should been fixed years ago...otherwise the quality of the products is very high and for the price I think it's reasonable.." - Loulou Live

📋 All 14 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Carlos Irene SM 12/13/2025
imposible resetear contrasena. indica enlace caducado continuamente. falta bien de testing en esta app
★★★★ Lotte Reinholz 9/18/2025 v4.12.0
It's not possible to register with a non local ID, it only accepts Portuguese numbers. I already have an account, but if I want to sign up after downloading the app, it gives me an error message when entering my foreign ID number, saying I need to enter a valid Portuguese ID number. Customer support stated it's intended functionality and only Portuguese users can sign up, which I find hard to believe.
★★★★ ANGELES BAREA 12/23/2024 v3.8.2
El link a suscribirte a la newsletter y obtener desciuento del 10% no funciona
★★★★ Adrian Yeah 7/28/2023 v2.12.6
Va fatal
★★★★ Mo 6/10/2023 v2.12.6
No se puede anadir favoritos sin crear la cuenta. La app muy lenta en general, no hay seccion "nuevo". Realmente es una pena, porque los productos son muy buenos, pero para mirar 600articulos tardaba 1hora, la app volviendo cada vez al principio de la lista, muy frustrante. Cambio entre cada pantalla son minimo 2seguntos de espera, con cada entrada te pide informacion de la localizacion. De verdad es la peor app de ropa que vi. Los creadores deberian copiar a otras marcas que lo han hecho bien.
★★★★ Lucía Meis 2/11/2023 v2.10.2
UX is terrible. Just scrolling through the list, when navigating to the detail view and coming back, the scroll position recovers after a while, and many times not on the correct one. Also, you should consider relocating the favourite button on the detail view. And yes, my internet connection is great, I am an Android developer myself, so I know for sure that can be done better. This app has the same problems than the Springfield one, and sadly that is the reason why I don't buy online there
★★★★ Kshitija Gorad 3/13/2022 vprod 2.6.5.4185
App has many glitches. So it doesn't work well. Moreover it is very slow. Not acceptable as they are other similar apps.
★★★★ vashima Thakur 10/25/2021 vprod 2.5.8.3726
Even less then 1 star.. doesnt let me log in..stating this email is incorrect by emails me back on the same email account.. updating of the appp..worsened the situation.. before it was just slow but now .. cant even log in ..whereas i was logged in before....👎👎
★★★★ Marta Roca 7/14/2021
No he podido ni abrirla, se queda pillado en la primera pantalla
★★★★ Andreina Morin 12/7/2020 vprod 2.0.14.468
No me deja acceder a mi cuenta ni cambiar la contraseña... Estoy tratando de hacer un pedido online y no he podido.
★★★★ Fatine Amrani Joutey 6/8/2020
Works very terribly and very slowly ... Uninstalled it right away!
★★★★★ Olga Slahota 2/23/2026 v4.69.3
I can't create an account there, I put on all the information and nothing happens.
★★★★★ Loulou Live 1/29/2026 v4.43.20
very slow app ...this problem it should been fixed years ago...otherwise the quality of the products is very high and for the price I think it's reasonable..
★★★★★ Amanda Amaral R. 1/3/2023 v2.10.2
The app works fine for browsing, but doesn't let me log in, always says that my e-mail is invalid, and since I have an account with an associated club card it's really annoying. My e-mail does have a hífen, thank you for working on this.

Sentiment summary

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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.