Review Insights · Google Play
Workout Planner Gym Log・Fit AI
Social Tech. · 375,998 ratings · ★ 4.7
4.7
★★★★★
375,998 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
5 negative reviews mention this · 38% of all complaints
★★★★★ "Worst!!!! They say there's a free trial of 3 days but then they charged you since the first day of sign in. Pls give me my money back 😡" - ALEJANDRA FERNANDEZ
2
"free"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Worst!!!! They say there's a free trial of 3 days but then they charged you since the first day of sign in. Pls give me my money back 😡" - ALEJANDRA FERNANDEZ
3
"free trial"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Worst!!!! They say there's a free trial of 3 days but then they charged you since the first day of sign in. Pls give me my money back 😡" - ALEJANDRA FERNANDEZ
4
"workout"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Exercises aren't accurate--half don't reflect the images, the other half don't describe what the exercise should do. The 'AI' is unable to help unless it's the last routine (not saved). The timers are infuriating and you can't switch to rep…" - Antonio Sraffa
5
"subscription"
3 negative reviews mention this · 23% of all complaints
★★★★★ "first they proposed 80% discount I was thinking to maybe try it. but cancelled the subscription before trial ended and they penalty me with 70% discount now. guys that is not motivating me to buy it. if you want it this way - giving you 1 s…" - Maksym Martynenko
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
soooo bad. do not trust or use this app. took €109 from my account for a yearly membership I did not want and will not return it.
Worst!!!! They say there's a free trial of 3 days but then they charged you since the first day of sign in. Pls give me my money back 😡
Exercises aren't accurate--half don't reflect the images, the other half don't describe what the exercise should do. The 'AI' is unable to help unless it's the last routine (not saved). The timers are infuriating and you can't switch to reps on timed exercises. And support doesn't respond to any requests for help or to fix things. Not even a good workout app.
first they proposed 80% discount I was thinking to maybe try it. but cancelled the subscription before trial ended and they penalty me with 70% discount now. guys that is not motivating me to buy it. if you want it this way - giving you 1 star and waiting for 90 % discount, how bout that?
ok- ok
good
nice
Hello. Why did you charge £11.99 from my PayPal account when I canceled my subscription the next day? You offered a 3-day free trial. Please refund my money immediately.
subscription took by mistaken please get it refund
super
the free trial lasted 2 days before it started asking for my credit card. a workout app is something very personal and something you need time to figure out if it's for you. so not my jam and uninstalling and going back to Fiton and paying for a year. it's the best for the $$$
ive been using this for about 2 weeks now and I was just about to do my workout but I cant start it? all its saying is that I need to buy all of these subscriptions for no reason and everything and ik its not from a trial bc i didnt start anything and it didnt inform me about a 2 week or a certain amount of time that its free so im confused. Fit ai if you see this review I would love for a response just so I know whats happening and thank you for reading this.
good 😊
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)