Review Insights · Google Play
WPS Office-PDF, Word, Sheet
WPS SOFTWARE PTE. LTD. · 5,966,833 ratings · ★ 4.4
4.4
★★★★★
5,966,833 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
10 negative reviews mention this · 25% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
2
"refund"
10 negative reviews mention this · 25% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
3
"subscription"
9 negative reviews mention this · 23% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
4
"free"
9 negative reviews mention this · 23% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
5
"without"
9 negative reviews mention this · 23% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
6
"other"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
7
"automatically"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
8
"deducted"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
9
"wasn"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
10
"auto"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
11
"free trial"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
12
"signed"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount fro…" - Bryan Kobe Lumbera
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hi! I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount from my gcash.I've been trying to request a refund, but it keeps getting declined. Same as all of them, i wasn't aware that the subscription would auto-renew. Hopefully the money should be refunded.
Hi! I'm experiencing the same issues as many other users. I was recently charged 2350 even though i don't have an active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount from my gcash.I've been trying to request a refund, but it keeps getting declined. Same as all of them, i wasn't aware that the subscription would auto-renew. This is so frustrating. I hope this feedback finds you well.
I'm experiencing the same issues as many other user. I was recently charged 1,950 even though i don't have a active subscription. I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount from my gcash.I've been trying to request a refund, but it keeps getting declined. Same as all of them, i wasn't aware that the subscription would auto-renew. This is so frustrating. I hope this feedback finds you well.
The text can't be adjusted dumb app and also the creator
kenapa saya perlu di caj begitu mahal, sedangkan saya tidak menggunakan aplication ini, saya mohon tolong bayar balik duit saya, please
Mobileview Not Show
stupid developer and the owner of this app the old version is way better
this app is plz do not usee very bad app
tati app
very nice app
hey why This app is no longer compatible with my device
আমিন
wps app bahot accha tha lekin jab se sabhi chijo me Rent kar diya tab se ye pasand hai he ab to pdf bhi nahi banti 👎🏻😏
Hil I'm experiencing the same issues as many other user. 1was recently charged 1, 950 even though i don't have a active subscription.I only signed up for a 3-day free trial, and without notice, the app automaticaly deducted the amount from my gcash.'ve been trying to request a refund, but it keeps getting declined. Same as all of them, i wasn't aware that the subscription would auto-renew. This is so frustrating. I hope this feedback finds you wel!
hey if you want more user refund my money it's paid by accidentally. don't download this application if you got accidentally purchased they never refund mine 1350 pesos didn't get back to my e wallet and refund declined
Hello! I'm experiencing the same issues as many other users. I was recently charged 1,950 even though I don't have active subscription and only signed up for a 3-day free trial. Without notice the app automatically deducted the amount from my wallet. Same as all of them, I wasn't aware that the subscription would auto-renew. Though i just unsubscribe it bcus it maybe deduct more money in my wallet.Please refund my cash for it's not only my money it's my classmates' for our OJT payment. Thank you
difficult to use
can't even refund my one year accidentally renewal
no recommended this app will get u a money they took 2650 pesos.
I was debited #80 on 28th June 2026 after I was told I was on a 3 day free trial. I later cancelled the subscription the same day and on 1st July 2026, they automatically wanted to deduct #76,000 for a yearly plan which I didn't purchase. please I urge you to do something really fast about this. Thanks
Hi! I'm experiencing the same issues as many other user. I was recently charge of 1,950 even though i have a active subscription but for 3days only, I only signed up for a 3-day free trial, and without notice, the app automatically deducted the amount from my gcash.I've been trying to request a refund, but it keeps getting declined. Same as all of them, i wasn't aware that the subscription would auto-renew. This is so frustrating. I hope this feedback finds you well.
I was debited 40,500 naira for a yearly plan I wasn't planning to do. I have provided the details for action in your mail
The big pdf files content page is converted to outline and now you have to follow a lot of steps to see content and go directly to them Book reading experience is getting worse
Убрали нормальный spell checker и сделали какого то "умного AI speel check" который работает криво, постоянно навязывает платную версию и поддерживает ТРИ языка... хотя раньше была поддержка огромного количества языков
i just subscribe once for 3 pesos on the other day for my application and today its says i purchased a yearly subscription that I don't even know i just found out when i open my GCASH app -1950 pesos deducted without permission im very disappointed...
I am requesting an immediate refund of PHP 2,010.45, which was deducted from my Luvit account without my authorization. I am unemployed and a single mother raising a child with autism, and this unauthorized charge has caused significant financial hardship. If this matter is not resolved promptly, I will file a formal complaint with the Department of Trade and Industry (DTI) and other appropriate authorities. Please process my refund immediately.
Very deceptive app. Get this trash out of the Play Store!
This install by default and so anonying. Always open zoom meeting link from wps 😂 wth? And always pop up the most hated adwork "buy premium bla bla bla". Simply, only reading files is the only work can do for non premium users + its not always go to full screen mode 😂🥲 its very anonying BIG L FOR WPS OFFICE ❌
bad experience they just wanted you to buy the premium
very very bad experience 3 day free trial but .. automatically 2850 debited
good in use
nothing is free in this app
3 days trial and it auto deduct 1950 pesos on my gcash account. i already email it but it not refunded. worst app and customer services ever 👎
Absolutely horrendous locks on the ecosystem, tricking unsuspecting users into spreading the app like a plague. And the worst part is that the stupid [web]app isn't even stable enough on most android devices. That coupled with shady auto subscription packages makes me want to consider writing a mail to google to take it off the app store. 0 STARS!
❗❗❗ BEWARE OF THIS APP ❗❗❗ THIS APP IS A SCAM. DONT TRY TO USE THIS APP. ITS ALWAYS CRASHING. IT AUTOMATICALLY DEDUCT BIG AMOUNT IN YOUR BANK WITHOUT YOUR PERMISSION❗❗❗ CHECK REVIEWS. SAME ISSUE WITH THIS APP❗❗❗❗
too many ads all the time
I wanted to try 3 days and noe it took R600 frim my account! I did not authorise this!
very annoying pushy ads.
Sneaky trial. Signed up for a trial for 3 days and never got any notification prior to the payment being taken. Went to cancel the trial on the third day and the payment had already started. Extremely poor practice and should not be allowed Could not get a refund due to greedy policies. I don't normally write reviews but will not refer back to this app again and will warn others not to use this.
with this new update. all excell sheets are opening in landscape orientation. its very annoying originally i could see the files received by bluetooth the option isn't available anymore. this update wasn't needed by me. might move to another app
Sentiment summary
85%
Positive (4-5★)
3%
Neutral (3★)
12%
Negative (1-2★)