Review Insights · Google Play
Xbox
Microsoft Corporation · 2,259,437 ratings · ★ 4.5
4.5
★★★★★
2,259,437 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"xbox"
11 negative reviews mention this · 29% of all complaints
★★★★★ "Hard to be as bad as the PC xbox app but this comes really close. extremely limited options, no auto refreshing, notifications are only ever of useless points or sales not parties or invites. Games library is about as useful as a Microsoft …" - Sam Elling
2
"party"
6 negative reviews mention this · 16% of all complaints
★★★★★ "I leave the party when I'm on other apps" - Anthony lerma
3
"microsoft"
5 negative reviews mention this · 13% of all complaints
★★★★★ "eu tenho conta, nao consigo logar pq aparece que meu e-mail nao existe na Microsoft. vou criar uma conta nova com o mesmo e-mail e diz q ja tem uma conta! o que vcs querem?! eu nao perdi minha senha, sempre uso a mesma para jogos, impossíve…" - Manu Pereira
4
"works"
5 negative reviews mention this · 13% of all complaints
★★★★★ "the app works fine on my pc anf console, but still refuses to send messages whrn I use it on my phone. yes ive updated it. Uninstaller, reinstalled, signed in and out, cleared cache and data, restarted my phone, and allowed it through the f…" - Donald Aversano III
5
"phone"
5 negative reviews mention this · 13% of all complaints
★★★★★ "the app works fine on my pc anf console, but still refuses to send messages whrn I use it on my phone. yes ive updated it. Uninstaller, reinstalled, signed in and out, cleared cache and data, restarted my phone, and allowed it through the f…" - Donald Aversano III
6
"friends"
4 negative reviews mention this · 11% of all complaints
★★★★★ "They added an AI chat bot to the app. The "popular with friends" recommended games forced to show on the app's home page is purely made of people on my blocklist, and zero people on my friends list. Also when typing in the remote, it's impo…" - Raya
7
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "editing captures doesn't work, it just closes the app everytime I try" - Eco Drakonis456
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
THIS APP IS TRASH.
They added an AI chat bot to the app. The "popular with friends" recommended games forced to show on the app's home page is purely made of people on my blocklist, and zero people on my friends list. Also when typing in the remote, it's impossible to see what's being typed.
i want something i want to sign in or log up with google but only i need it
the app works fine on my pc anf console, but still refuses to send messages whrn I use it on my phone. yes ive updated it. Uninstaller, reinstalled, signed in and out, cleared cache and data, restarted my phone, and allowed it through the firewall on my vpn
disconnected me and 5 of my friends all day (Indiana)
I leave the party when I'm on other apps
it always echos redo the party system because now whenever I join a party my friends mute me because I echo bad because your code sucks do a similar sound system to discord or phone calls instead of just talking because then it picks up my friends mic and echos 1 star because I lost multiple friends because of this app
Hard to be as bad as the PC xbox app but this comes really close. extremely limited options, no auto refreshing, notifications are only ever of useless points or sales not parties or invites. Games library is about as useful as a Microsoft search bar, doing its best to find absolutely anything but what your searching for.
I have a pretty bad experience with the app. Why, you may ask? Well, I usually access the Xbox app to talk with my friends (because I dont have a microphone and the app provides me with the right necessities) and most of the times I use it, it takes 30 seconds for me to load in the party. There's another problem that I can't prevent. It's the bug that makes the homepage loading for an eternity and says it's an error. Every time I have to reload my phone, but now, it never works anymore.
Give Play later list, and every Game it Asking for Feedback, if I play 5 times day it asking each n every time, Make it 3 or week time per player.
I try to open Xbox and it keeps loading soo I uninstall it and install it back then when i try to sign in, it doesn't do anything it was just the same screen thing the "sign in " I keep pressing it but it won't do anything.
gets rewards enough to get some money put on xbox but never receives any. Microsoft sucks. Sent in email and getting no help at all.
this butt
being able to download clips from phone but somehow not on your laptop represents everything that I hate about this app, on top of that the stupid copilot that literally takes up space and I've only ever clicked it by accident, do better Microsoft
xbox be glitchen
started not opening within first 10 tries
they will not let you even cancel your subscription without registering a second email. you literally have to make a new email to cancel a subscription. evil crooks!
the last thing i needed was freaking ai to tell me how to game. get rid of co pilot and make the app worth something. you cant even remote play with it.
Can't edit text on Xbox via the app -----Some captures do NOT show up after uploading----Remote play is not full screan on Samsung note 20 ultra........-- cannot hear anybody in party chat when using Samsung Galaxy buds. if they're going to advertise this app on their console maybe they should make it worth using rather than remove key features
I cant even log into my account, I was logged in and then i was signed out and whenever I input all my details and sign in, It just says there was an error.
so the app was working perfectly fine until now it's just not launching let alone opening the app it just stays on the screen with the white xbox symbol and doesn't change at all can this be fixed please?
Can You Please Add More Stricter Rules
funktioniert null, kann nie wieder clips downloaden
i now get cyberstalked everyday i will only leave one star reviews for google products now
Xbox has an issue because when you change your gamertag, it automatically has a number and you don't know how to remove it. I'm in mobile.
it hardly ever works
aye. fix your Spotify connection with xbox
eu tenho conta, nao consigo logar pq aparece que meu e-mail nao existe na Microsoft. vou criar uma conta nova com o mesmo e-mail e diz q ja tem uma conta! o que vcs querem?! eu nao perdi minha senha, sempre uso a mesma para jogos, impossível esquecer, agora quer me falar q eu nao tenho conta sendo q eu jogo desde q o jogo lançou!
editing captures doesn't work, it just closes the app everytime I try
the xbox party chat on mobile causes the user to have a really bad echo and background noise for other people in party with to hear.
screenshot management and download is abysmal
Works mostly well and getting better but my main use is to join parties when not home. I can join them but the app uses my phone microphone and not my Bluetooth microphone. This causes terrible background noise while I'm out. Downgrading my app (2209-2-5) fixed the issue
party autio setting just dont exist
Constant crashes with editing.
lock tf in xbox this all barely works finding my clips with out an issue is rare so l.
quite often just stops working
I liked the app, but now it won't let me log in. It sends me to the browser, and I try to log in from there, but when it tells me to continue, the app freezes and doesn't log me in.
Aren't you bewildered at the fact that you need to pay $10 just for changing username? like oh my goddddd, why's a brand under MICROSOFT- a MILLIONAIRE company, mind you, still robbing us off. "$10 isn't even a lot" if you think like that, be aware that in most countries converting that amount of money is already a lot, for instance, the Philippines, $10 is estimated to be 600 php, and it can be brought by a lot of things with. So do tell me, why do we have to pay you $10 to change our usern?
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)