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Xiaomi Earbuds

Beijing Xiaomi Mobile Software Co.,Ltd · 32,233 ratings · ★ 4.2

4.2
★★★★★
32,233 ratings
5 ★
21,488 (67%)
4 ★
4,029 (12%)
3 ★
2,686 (8%)
2 ★
671 (2%)
1 ★
3,357 (10%)
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Top complaints - extracted from 41 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"buds"
14 negative reviews mention this · 34% of all complaints
★★★★ "is it only me my left earbuds keep disconnecting every second it's so annoying. is it defective or just a software issuee" - Marey Isabel Santianez
2
"connect"
13 negative reviews mention this · 32% of all complaints
★★★★ "is it only me my left earbuds keep disconnecting every second it's so annoying. is it defective or just a software issuee" - Marey Isabel Santianez
3
"redmi"
13 negative reviews mention this · 32% of all complaints
★★★★ "redmi 5 right buds not working" - Junjunuri Srinu
4
"earbuds"
9 negative reviews mention this · 22% of all complaints
★★★★ "is it only me my left earbuds keep disconnecting every second it's so annoying. is it defective or just a software issuee" - Marey Isabel Santianez
5
"redmi buds"
8 negative reviews mention this · 20% of all complaints
★★★★ "Please update your app and Add Redmi Buds Essential." - Nazeer Muhammad
6
"earbud"
5 negative reviews mention this · 12% of all complaints
★★★★ "is it only me my left earbuds keep disconnecting every second it's so annoying. is it defective or just a software issuee" - Marey Isabel Santianez
7
"phone"
5 negative reviews mention this · 12% of all complaints
★★★★★ "My phone is able to connect to my earbuds. But the app isn't." - yyds

📋 All 41 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Marey Isabel Santianez 7/5/2026 v1.30.0i
is it only me my left earbuds keep disconnecting every second it's so annoying. is it defective or just a software issuee
★★★★ Rayan Rashid 7/4/2026 v1.36.0i
the buds dont connect they just stay on the connecting and doesn't change i left if for 30 mins and it didn't change dont get these bad earbuds
★★★★ yuk lun Chung 7/3/2026 v1.36.0i
does not connect to the earbud
★★★★ Junjunuri Srinu 7/3/2026 v1.36.0i
redmi 5 right buds not working
★★★★ Nazeer Muhammad 7/2/2026
Please update your app and Add Redmi Buds Essential.
★★★★ Butterpaavbhaaji 7/2/2026
useless cannot find my redmi 5A
★★★★ Mark Graves 7/2/2026
Useless. Won't detect Redmi Buds 3 Pro, and can't add that model manually.
★★★★ Meet Patel 7/1/2026 v1.36.0i
Can't Even pair my buds 6 pro.
★★★★ Paul Ashley Penaflorida 6/30/2026
no redmi buds pro 3
★★★★ VK___._ Vijay 6/30/2026 v1.36.0i
I can't my find my bluetooth to connect. Redmi 6 lite
★★★★ Zaid Shaikh 6/29/2026 v1.36.0i
there's a glitch in the app, the earphones are connected yet it shows they are not connected
★★★★ RUSLAN KURBANOV 6/26/2026 v1.33.0i
I'm in Georgia country and it says choose your region and there is no Georgia i there please add Georgia
★★★★ Doğan 6/25/2026 v1.33.0i
Works initially after pairing, then never again.
★★★★ Fhg V. Cc 6/24/2026
gestures are retarded
★★★★ Alone Boy 6/24/2026 v1.33.0i
I'm using redmi buds 8 pro with this app everything is good but in the app no any option for gaming low latency why i spend much money for this please add low latency option thanks
★★★★ Mynameis 6/23/2026 v1.33.0i
worst experience. it has serious connectivity issue it connect to only one side of buds .
★★★★ HK UJITHA 6/23/2026 v1.33.0i
REDMI BUDS 5A DOESN'T CONNECT WITH THE APP
★★★★ Ivo Petkovski 6/20/2026 v1.10.0i
not pairing. The real rating of the app is 1.8
★★★★ Fritz Remigio 6/19/2026 v1.33.0i
not working with my redmi 4 pro
★★★★ Cyrille Chalon 6/18/2026
earbuds are very good but Xiami Earbuds app doesn't find my earbud. then I can't customize them. Why do you create an app which nobody can use??
★★★★ Ian Polivka 6/16/2026 v1.33.0i
refuses to add an option to disable AI assistant gestures
★★★★ Team Pixel 6/15/2026 v1.33.0i
tolong lah xiaomi kasih tambahan untuk bisa di matikan sekaligus asiten suara dan peredam bising . sudah nunggu lama 😭 gak semua orang beli seri pro kepakek semua fiturnya justru mengganggu .. TOLONG 🙏
★★★★ Manisha Devi 6/15/2026 v1.33.0i
bekar hai
★★★★ NuNo 6/13/2026 v1.33.0i
after a year of using 6 lite, issues started to appear, first the right one didn't connect in the case which resulted in it not charging, after that i disconnected them and now i cannot reconnect no matter what i try to do, which actually doesn't seem to be the issue from the earphones themselves because they DO show up to pair but i can't connect to them in the app, instead it goes to the guide of "trouble adding earphones?" and even after doing all the steps correctly i still cant connect.
★★★★ Leonardo 4490 6/13/2026 v1.33.0i
It's great when an earbud app lets you customize the gestures, but they won't let you customize the gesture that turns on "voice assistant", it's on by default and I can't seem to turn it off. I hate using voice assistant, and now my new earbuds constantly active the voice assistant menu on my settings.
★★★★ Dark Thoughts (Dark Thoughts) 6/10/2026 v1.33.0i
Firmware update requires an account + ads. Nice try, China.
★★★★ PotatOS Pro 6/10/2026 v1.33.0i
Not working at all, i have spent an hour doing everything i could to pair the earbuds to my phone to no succes
★★★★ UE S 6/10/2026
Why can't I change the audio quality directly from the app, but instead must go to the settings?
★★★★ Khaled Rahman 6/9/2026 v1.33.0i
Couldn't connect with Redmi Buds 6, Show "Connecting..." but no result after waiting several minutes.
★★★★ Aleksej Edin 6/8/2026 v1.33.0i
connected to phone, but not to the app
★★★★ M. Affan 6/7/2026 v1.33.0i
solo bad My earbud 6 active are not searching in it
★★★★ Anar Aliyev 6/3/2026 v1.33.0i
my buds won't connect
★★★★ Mamiko Nic Laier-Takada 6/2/2026
Total disaster this app! My xiaomi buds 6 are easily paired with the phone and work also. However, I can't for the love of it not connect them to the app. I have installed, deleted and re installed the apk already many times and paired and re-paired the, buds with phone also countless times! They also show up in the app but they don't connect and always tell me that they have trouble connecting! Totally exhausting situation! Now I can't make detailed settings totally annoying! Zero out of 5!
★★★★ apish nor98 6/2/2026 v1.33.0i
saya sudah update apps ini, tetapi selepas itu apa yang berlaku adalah, earbud belah kiri saya mengalami penurunan bateri yang drastik dan terputus dengan sendirinya dan saya telah cuba sambungkannya semula tapi tetap terputus. Xiaomi tolong buat sesuatu, saya selalu pakai earbuds saya dengan baik dan menjaga pengecasan dengan baik tetapi aplikasi ini merosakkannya.
★★★★ Irfan Ahmad 5/30/2026
redmi buds 6 Active add this application
★★★★ Peter Tan 5/26/2026 v1.33.0i
The right ear bud of my redmi ear bud 5 pro having short battery life. Not sure what happening. Left hand side ear bud battery life last longer than right hand side. Is it your update firmware causes this issue? Is been long time I thought new update fixed it but not.
★★★★ Ericko Santos 5/25/2026
terrible this earbuds can't connect to multi device Even using this apps.i recommend not to buy any earbuds.i regret buying this Xiaomi earbuds.better soundscore or JBL even without using thier apps easily can connect to multi device.im so disappointed buying the earbuds
★★★★★ Saral Pradhan 7/1/2026 v1.36.0i
couldnot find my buds and couldnot connect my buds redmi buds 5a
★★★★★ yyds 7/1/2026 v1.36.0i
My phone is able to connect to my earbuds. But the app isn't.
★★★★★ ash 6/1/2026 v1.33.0i
cant connect the earbuds to the app, fix it.
★★★★★ Reena Veronica 5/21/2026 v1.33.0i
Not working in realme phone

Sentiment summary

79%
Positive (4-5★)
8%
Neutral (3★)
12%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.