Review Insights · Google Play
Xiaomi Home
Beijing Xiaomi Mobile Software Co.,Ltd · 1,564,382 ratings · ★ 4.5
4.5
★★★★★
1,564,382 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"xiaomi"
7 negative reviews mention this · 25% of all complaints
★★★★★ "why there is no country name of Iran in this application most of Iranian people use Xiaomi products?" - a Kh
2
"camera"
4 negative reviews mention this · 14% of all complaints
★★★★★ "it was working fine for some months. But it stopped human tracking. Now it has become useless.. Don't buy it... Always memory card error. Due to this useless camera I could not find out any video footage that occured in my house..." - Rana Sonowal
3
"internet"
4 negative reviews mention this · 14% of all complaints
★★★★★ "you need internet connection to connet to your xiaomi scooter that is physical right next to you. Remove that." - Octavian Cservid
4
"working"
3 negative reviews mention this · 11% of all complaints
★★★★★ "it was working fine for some months. But it stopped human tracking. Now it has become useless.. Don't buy it... Always memory card error. Due to this useless camera I could not find out any video footage that occured in my house..." - Rana Sonowal
5
"connection"
3 negative reviews mention this · 11% of all complaints
★★★★★ "you need internet connection to connet to your xiaomi scooter that is physical right next to you. Remove that." - Octavian Cservid
6
"scooter"
3 negative reviews mention this · 11% of all complaints
★★★★★ "you need internet connection to connet to your xiaomi scooter that is physical right next to you. Remove that." - Octavian Cservid
7
"remove"
3 negative reviews mention this · 11% of all complaints
★★★★★ "you need internet connection to connet to your xiaomi scooter that is physical right next to you. Remove that." - Octavian Cservid
8
"while"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Another scammy company that insists you create an account and sign in, on order to use it. Only need it for a photo printer, wouldn't have bought it if I had known. Also insists on access to location, music, contacts and microphone. To prin…" - 1M UK
9
"doesn"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Expected more. The installation went great and steering no problem. But it's like I have to chose between the remote and the app. Do I use the remote the app doesn't work for a while and other way around. Worst is that the app doesn't tell …" - Samuel
10
"turn"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Expected more. The installation went great and steering no problem. But it's like I have to chose between the remote and the app. Do I use the remote the app doesn't work for a while and other way around. Worst is that the app doesn't tell …" - Samuel
11
"cctv"
3 negative reviews mention this · 11% of all complaints
★★★★★ "WORST CCTV APP EVER. YOU CANT DOWNLOAD FILES WHEN THE APP IS IN THE BACKGROUND. ITS SO SLOW WHEN REVIEWING THE PLAYBACK. NOT ENOUGH INDICATOR WHEN SOMETHING MOVED OR DETECTED. ONE ADVICE FOR THE DEVS. JUST COPY WHAT TAPO APP CAN DO SINCE YO…" - Kenneth Montevirgen
12
"download"
3 negative reviews mention this · 11% of all complaints
★★★★★ "WORST CCTV APP EVER. YOU CANT DOWNLOAD FILES WHEN THE APP IS IN THE BACKGROUND. ITS SO SLOW WHEN REVIEWING THE PLAYBACK. NOT ENOUGH INDICATOR WHEN SOMETHING MOVED OR DETECTED. ONE ADVICE FOR THE DEVS. JUST COPY WHAT TAPO APP CAN DO SINCE YO…" - Kenneth Montevirgen
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it was working fine for some months. But it stopped human tracking. Now it has become useless.. Don't buy it... Always memory card error. Due to this useless camera I could not find out any video footage that occured in my house...
why there is no country name of Iran in this application most of Iranian people use Xiaomi products?
Another scammy company that insists you create an account and sign in, on order to use it. Only need it for a photo printer, wouldn't have bought it if I had known. Also insists on access to location, music, contacts and microphone. To print a photo??? Won't even allow just limited access to photos, you have to agree to the while lot to print anything at all. My old Polaroid one didn't need any of this, these corporations are worse than scammers. No excuse, it's just data harvesting.
app not working frequently
misinformed my l10 offline , this is so disappointed and non reliable, because I have to reset and lost the map
有bug。所有數字的個位數和小數點後一位全部顯示不出來。體脂秤的身體年齡變2歲、基代變126，連抽濕機的數字也看不到個位數。改語言、橫放和縮放螢幕都沒用，請盡快修好！
i use a indian xiaomi mobile which has indus services and store, and also has Xiaomi mi store and meta manager and services as bloatware. The INDUS STORE & SERVICES APPs keep updating the apps and there is no way to uninstall or disable them. THE MAJOR ISSUE IS "GOOGLE PROTECT" & "GOOGLE STORE" DONT CONSIDER THESE UPDATES AS AUTHENTIC AND KEEP PROMPTING THAT THE APPs HAVE BEEN UPDATED FROM OUTSIDE GOOGLE PLAY STORE. SO, you end up updating from play store. But then the the apps stop functioning.
subscription? hell nah
WORST CCTV APP EVER. YOU CANT DOWNLOAD FILES WHEN THE APP IS IN THE BACKGROUND. ITS SO SLOW WHEN REVIEWING THE PLAYBACK. NOT ENOUGH INDICATOR WHEN SOMETHING MOVED OR DETECTED. ONE ADVICE FOR THE DEVS. JUST COPY WHAT TAPO APP CAN DO SINCE YOUR PM CANT EVEN THINK BETTER SOLUTION
Seting router ribet, kapok belinya, gak nyambung failed mulu!
Forced to download this apps just to use the scheduled cleaning of vacuum robot S40C. 1. Why are we forced to keep connecting to the internet and keep configuring this apps and vacuum robot each time we clear the thrash and clean the vacuum robot? Can't the apps recognise when we turn off/ remove the dust box etc? Why stop schedules? 2. Why can't design simpler to connect the vacuum robot with one same smartphone's mobile data/ Bluetooth easily? 3. Robot is okay but this apps makes it useless.
Can't update
lousy can't connect
There are many problems with the new design of the program. I will tell you my experience CCTV aw200 cameras. 1- When you go to the microSD section and go to the recorded videos, you cannot scroll, the whole page jumps up and returns to the last day. 2- you cannot download the recorded videos and can only watch them online! 3- When the internet connection is disconnected, the camera stops working and no longer records to the memory, and the camera practically becomes an expensive piece of junk.
Not very user-friendly on android.
not useful at all
After the latest update, it became so laggy. Before, I could open and close the application seamlessly while I was viewing the live feed of the security camera. Now, if I minimize the app and then open it again, the live feed won't reload and I always end up closing the app and launching it again. is this one of your technique for us to buy a new security camera? what a lame move.
it's not up to 25km/h . it's just 20km/h...
Don't subscribe to the cctv service if you have multiple camera types. They might not all be included in the subscription, and you won't know beforehand. And you can't get a refund even if you try to immediately, there's no option to request one.
my xiaomi scooter 4 lite keeps turning off itself during riding and doesn't turn on again for some minutes. The support team is not responding and service center Malmö is not near me.
to hard to connect the scooter in bluetooth
Only 1 star until they wont remove the region lock!
do not buy anything from this company, their products just don't work! Google it! great Hardware, broken software regardless of which Xiaomi Device you buy! xiaomi does also not reply to any support requests, do never trust them, they will leave you with a defective device even in warranty period
xiaomi sound party speaker not included to pair with in app?
you need internet connection to connet to your xiaomi scooter that is physical right next to you. Remove that.
Expected more. The installation went great and steering no problem. But it's like I have to chose between the remote and the app. Do I use the remote the app doesn't work for a while and other way around. Worst is that the app doesn't tell you if the command worked, so I can't trust to turn it on or off when I'm not at home
I am using the app for my vacuum cleaner and more than half the time the map doesn't load. This means I can't start a clean of a specific room. The app states there is a poor connection but that's certainly not in my end since my Internet is otherwise stable.
Why are my Xiaomi Doorbell 3s notifications so slow on my Samsung S25 Ultra? Sometimes it can take 5 minutes to arrive. Sometimes I have to unlock the phone before the notification arrives? Helppp
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)