Review Insights · Google Play
Xperiencia: Play and Win
XP_Games · 27,446 ratings · ★ 4.5
4.5
★★★★★
27,446 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"play"
6 negative reviews mention this · 19% of all complaints
★★★★★ "I dont have this app but it keeps being the ad playing on all my games and it freezes up and locks my phone up can't progress in my games cuz I have to close them out and reopen them. take ur ads down they suck. im reporting the app as well…" - lori H
2
"payout"
6 negative reviews mention this · 19% of all complaints
★★★★★ "it's ok but was expecting bigger payouts than $1.50 and it's not worth it" - Ines Abrunhosa dos Santos
3
"scam"
6 negative reviews mention this · 19% of all complaints
★★★★★ "SCAM Payout is at $10.... got to 10 went to cash out... says 7 days. It's been 18 days. I wish we could file a class action lawsuit for these types of theft." - Jody Qureshi
4
"cash"
5 negative reviews mention this · 16% of all complaints
★★★★★ "took days to get enough to cash out a PayPal gift card finally got it cashed out and never received it it's says on the app that I haven't had any gift cards yet I emailed multiple times to the email I've had a response from before and they…" - Codie Whymark
5
"paypal"
5 negative reviews mention this · 16% of all complaints
★★★★★ "took days to get enough to cash out a PayPal gift card finally got it cashed out and never received it it's says on the app that I haven't had any gift cards yet I emailed multiple times to the email I've had a response from before and they…" - Codie Whymark
6
"week"
5 negative reviews mention this · 16% of all complaints
★★★★★ "horrible app it says less than a week to get your payment then a week comes and now it's under review give it 15 days .false advertising how do you expect to compete with other money making apps that pay the same day" - Michael Garhartt
7
"game"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I dont have this app but it keeps being the ad playing on all my games and it freezes up and locks my phone up can't progress in my games cuz I have to close them out and reopen them. take ur ads down they suck. im reporting the app as well…" - lori H
8
"days"
4 negative reviews mention this · 13% of all complaints
★★★★★ "took days to get enough to cash out a PayPal gift card finally got it cashed out and never received it it's says on the app that I haven't had any gift cards yet I emailed multiple times to the email I've had a response from before and they…" - Codie Whymark
9
"money"
4 negative reviews mention this · 13% of all complaints
★★★★★ "you gotta have minimum of 10 euros to cash out.. I don't know what that is in canadian money but that is one major reason I'm giving this app a 1 star rating, other reasons are much more petty" - Pryvate Ryan
10
"other"
4 negative reviews mention this · 13% of all complaints
★★★★★ "you gotta have minimum of 10 euros to cash out.. I don't know what that is in canadian money but that is one major reason I'm giving this app a 1 star rating, other reasons are much more petty" - Pryvate Ryan
11
"every"
4 negative reviews mention this · 13% of all complaints
★★★★★ "ADS for this freeze whatever game I'm playing at the time, EVERY time, and I'm forced to restart my game. ONLY downloaded to say this, then deleting without launching it. I certainly don't trust the app not to screw up my phone if the AD do…" - Deb Hallett
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I dont have this app but it keeps being the ad playing on all my games and it freezes up and locks my phone up can't progress in my games cuz I have to close them out and reopen them. take ur ads down they suck. im reporting the app as well as a non working ad
took days to get enough to cash out a PayPal gift card finally got it cashed out and never received it it's says on the app that I haven't had any gift cards yet I emailed multiple times to the email I've had a response from before and they have ignored all emails about it not worth the time or effort it was all for nothing if you want an app that actually pays try free cash or just play I've had cash out from both
doesn't pay out
you gotta have minimum of 10 euros to cash out.. I don't know what that is in canadian money but that is one major reason I'm giving this app a 1 star rating, other reasons are much more petty
horrible app it says less than a week to get your payment then a week comes and now it's under review give it 15 days .false advertising how do you expect to compete with other money making apps that pay the same day
ADS for this freeze whatever game I'm playing at the time, EVERY time, and I'm forced to restart my game. ONLY downloaded to say this, then deleting without launching it. I certainly don't trust the app not to screw up my phone if the AD does this to my phone every 5 minutes. Hoping they'll see this and fix it. There's no Mute, no X ever comes up and if you tap the Google Play skip arrow OR anywhere else, it opens Google Play, but when you back out to the ad again, the ad & game are frozen!!
Lots of good games, but not getting rewards and won't answer communication
it's ok but was expecting bigger payouts than $1.50 and it's not worth it
fix your ads, they exit me out of every game I play.
they said It would take a week to receive my payout but it's been over that and still nothing and I've tried to reach out through the support but no answer don't use you will just waste your time
can't in put postal code so garbage app wouldn't recommend my enemy don't work
SCAM Payout is at $10.... got to 10 went to cash out... says 7 days. It's been 18 days. I wish we could file a class action lawsuit for these types of theft.
I only installed this app because I couldn't write this otherwise. Your ads for this app SUCK! Every time one pops up when I'm playing another game, it freezes and I can't close the ad and have to restart whatever I was doing. What the heck is wrong with your ads? To clarify, the ad plays fine, it's at the end that no x appears to close it.
It's useless, it's just a scam. Don't waste your time on this app.
The app is taking time to open and am yet to play any game, because the app is not opening
it's been 5 days waiting for a payout idk what's wrong and why the wait every other app that pays out does it the same day. how can they compete with that. it been over a week and it doesn't pay it's a scam
Minimum cash out of 10$ on Paypal, they say it may take a week to get the money and it never arrives. What a disgraceful scam of an app.
if I could give this app 0 stars I would because. I was patient I'm the waiting and then it never paid that was almost 2 weeks ago. pure unadulterated disappointment. wouldn't recommend it to anyone
Dont recommend it! there's too many ads while you play! its really annoying
0 stars if I could. that's my real rating. I opened the app. signed in. after that couldn't do a thing because ads kept popping up. not short ones either. 1-2 mins long. after the 3rd time I deleted the app. I couldn't look around the app or use it at all. useless app. I'll stick to my other reward apps.
Can't play what I want to
this game wasn't way too much information you. scammer game. looking for your info so they can sell it on you
They won't let me cash out to PayPal until I have at least 10€. Uninstalled due to my past experiences with similar "money maker" apps. If I can't cash out right away despite how little I have, then it's a waste of my time. UNINSTALLED
does not pay out please Do not use its a scam they do not and I repeat do not payout
SCAM doesn't pay out at all
i never got my 10 dollars paypal payout i waiting over 1 week and never got it thats why i give one star
Just downloaded the app and it won't start. The screen stays white....
app stopped loading
stupid. do not install this if you're in America because everything's in euros and it is a very confusing platform this is too much going on on one page is confusing for somebody with ADHD this platform is very triggery
having issues actually receiving payments, nice app but without the actual payout it's kinda pointless
I'm sad, almost 2 weeks ago I redeemed enough points for 12 dollars in PayPal. I contacted several what said support and with no success. I don't know what else to do?
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)