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Review Insights · Google Play

Yelp: Food, Delivery & Reviews

Yelp, Inc · 648,942 ratings · ★ 4.6

4.6
★★★★★
648,942 ratings
5 ★
544,898 (84%)
4 ★
41,130 (6%)
3 ★
12,190 (2%)
2 ★
6,968 (1%)
1 ★
43,750 (7%)
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Top complaints - extracted from 43 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"yelp"
8 negative reviews mention this · 19% of all complaints
★★★★ "unsolicited and intrusive advertisements in the notification bar. i hate restraunts that use yelp wait list because your app is intrusive, you will be replaced because of your decisions" - Null Field
2
"reviews"
7 negative reviews mention this · 16% of all complaints
★★★★ "not going to install your stupid app just to read reviews." - Dusty Ole Dude
3
"read"
5 negative reviews mention this · 12% of all complaints
★★★★ "not going to install your stupid app just to read reviews." - Dusty Ole Dude

📋 All 43 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Dusty Ole Dude 7/1/2026
not going to install your stupid app just to read reviews.
★★★★ Null Field 7/1/2026 v26.7.0-28260702
unsolicited and intrusive advertisements in the notification bar. i hate restraunts that use yelp wait list because your app is intrusive, you will be replaced because of your decisions
★★★★ Stephen Devoe 7/1/2026
Ordered a Tuna melt and a roast beef, ham and bacon with provolone, that's what I thought. When I arrived home, there was a Tuna Melt and Tuna sub. I called for them to refund my card, the lady said to bring it back. I told her I live too far to bring it back and asked if she would pay for my gas. She said they don't do that. I would never go back to a place that won't refund my money. This place sucks, don't buy from them.
★★★★ Pearl Feike 7/1/2026 v26.27.0-28262702
The worst place ever!!!!!
★★★★ Will Schweitzer 7/1/2026 v26.27.0-28262702
Yelp blocks access of basic features on a web browser app to force you to download their app. I don't want or need your app. Stop deliberately hindering your page on the web.
★★★★ Andrew & Bradley Fun Life 7/1/2026
Yelp business is a scam..They don't do anything but false ai generated business and when you try to cancel they keep charging you monthly. you can't get out of it. And you NEVER can speak to a person ABSOLUTELY HORRIBLE
★★★★ A Google user 7/1/2026 v8.13.0
I DON'T WANT THIS APP ! YOU FORCE PEOPLE TO HAVE IT EVEN IF WE JUST WANT TO READ BUSINESS REVIEWS FROM YELP..... YEAH RIGHT, MY INFO AIN'T FREE EITHER, FOO !!! Besides you can't just READ your recent review & respond with a mindless boiler plate reply. Time to step back listen users & update your game.... or fade into internet folklore.
★★★★ Cheryl Massey 7/1/2026
Would you please correct your phone number info on your website because the number listed is NOW my home phone number? I've had this number for 6 years now. Thanks
★★★★ hatoshi 7/1/2026 v26.26.0-28262602
garbage app. difficult to navigate
★★★★ Phil Rizzuto 6/30/2026 v26.6.0-28260602
Idk what happened to yelp but its not that great now. When searching for business reviews via Duckduckgo, youre forced to use yelp and not just by having a Yelp acct, no. If you want to read the legitimate real reviews and not just the corporate bought and paid for 5 star reviews, Yelp will force you to log into their specific app to see any negative/real reviews. Forcing the user to close their browser to open your stupid app just to read whats intentionally being censored, an auto uninstall.
★★★★ S W 6/30/2026 v26.26.0-28262602
not a good experience, he does not care about his clients, only commissions. there are so many better options!
★★★★ KATHY REED 6/30/2026 v26.25.0-28262502
water leaking from upstairs. called the emergency number. He came out. poked holes in ceiling and walls. He said I have to wait until everything dries. I get that. Again, it's not Completed. he'd issues this past winter. they not putting sail down. yet the office had salt down.
★★★★ Larry Crist 6/30/2026 v26.25.0-28262502
The food is always great at Wendy's USUALLY... Just the past 2 times I've been to the Heath, Ohio establishment have been weird. I go thru the drive thru and they're NEVER ready to take my order. I waited the time before this night about 6 minutes and FINALLY a voice comes over the speaker and asks me to wait longer. I left a bit upset because of how long it took for the employee to ask me to wait. WHAT ARE THEY DOING? It's supposed to be fast food and yet they MAKE YOU WAIT and WAIT.
★★★★ JoAnne Martin 6/29/2026 v25.42.0-28254204
charged 600 to move those items when they refused to fix mold
★★★★ john phelps 6/29/2026 v26.19.0-28261902
these people are extremely racist! what they said to my girl friend was unacceptable, she will never return.
★★★★ Mackenzie 6/29/2026
It's not enough for them for you to have an account. You need to download the app to read the full reviews of businesses. It won't let you do so if you're logged into just the website. So ridiculous!
★★★★ MJ 6/29/2026 v26.26.0-28262602
forcing anyone using the app go enable location is ridiculous. also, fake reviews for establishments featured on the news are left up for weeks. EDIT: what an absolutely stupid reply.
★★★★ Kurtis Van Kampen 6/29/2026 v26.26.0-28262602
horrible food. they should be serving their food on a prison
★★★★ Johnson Le 6/28/2026 v26.26.0-28262602
never reminds me to join, function I'd broken
★★★★ jose rubio 6/28/2026 v24.28.0-28242813
app heavily sponsored with fake results. tried using search bar, filtering results, different categories, prices, locations. it kept giving the same results. kep recommending random stuff. could not clearly define what was not sponsored or not. terrible tool, AI is taking over all these review tables.
★★★★ ot tap 6/27/2026 v26.26.0-28262602
advance diabetes don't care never a call back they mess up your fax any paperwork they say we never get bunch of liars.
★★★★ Kephren 6/27/2026 v26.26.0-28262602
absolute garbage. mandatory for a restaurant wait-list. notifications, locations and multiple permissions required. scraping scam. delete this company.
★★★★ Joseph Westcott 6/26/2026 v26.26.0-28262602
under repair didn't say not operating
★★★★ Yaniel Mendez 6/26/2026 v26.26.0-28262602
I aint ever used yelp more than twice in a single year for more than 37 seconds at a time. I just wanted to look at some pictures of a spot I was planning on going to on your website but it made me get the app. Why you want storage on my phone so bad? Why you obsessed w me? Why does your website function merely as a gateway to your app while appearing to be just as functional as the app?
★★★★ Harry Shigaki 6/26/2026 v26.13.0-28261304
pictures? and only app access on my pc is not working ok on my phone
★★★★ V J 6/26/2026
awful pancakes, great service
★★★★ Paulina Marshall 6/26/2026 v26.26.0-28262602
esthetix MD is a scam. once you are sold a package you are unimportant. don't fall for this response. my experience was exactly like Laura D .
★★★★ Jim Johnson 6/26/2026
Sort by Most relevant Newest Highest Lowest Jim Johnson 6 reviews I had a grocery store cart accident at H-E-B in Melissa Texas on 11/13/2025! It was assigned H-E-B Case # 09828841, I was in the McKinney Medical Center for 18 days! I had to have a complete left hip replacement and went through rehab at … More
★★★★ d b 6/26/2026 v26.26.0-28262602
APP EXPERIENCE SUCKS! You're told you can setup the app with a passkey, then told to confirm by an email link that, guess what, doesn't connect to the app, and tells you to login with, guess what?!?! you guessed it!!! with a password, that you don't have because you made a passkey! you need to sort out this error!
★★★★ Jamey Anderson 6/25/2026 v26.26.0-28262602
there are very nice nurses. the office manager does a great job into FOOLING you into thinking the the oral dentist is experienced and professional, at extraction and that is very far from the truth. . my girlfriend signed a contract⁰ to have her teeth cleaned and One tooth extraction. . they made me leave the room while procedure was being done and as soon as she was supposed to be all numb. 2 minutes l screaming bloody murder at the top of her lungs. they are
★★★★ Anthony Whittington 6/25/2026 v26.17.0-28261702
I don't want to install your app. Stop blocking photos to force app installation.
★★★★ Madelyn Perez 6/25/2026 v26.26.0-28262602
make your site usable without 20 million pop ups you corporate demon
★★★★ Cynthia Mosley 6/25/2026 v26.26.0-28262602
Presented itself as a black owned or selected by AI when I specifically typed black owned nail salons near me. I frown upon false advertisement.
★★★★ Jacob D 6/25/2026 v26.25.0-28262502
I personally don't like yelp because a group of people with fake ID'S can get upset at a business for not serving them and bomb their review rating with 1 star reviews and as an establishment, there is little to nothing you can do about it. "we don't take sides in factual disputes" is a direct quote from the app. This review system caters to a mob mentality.
★★★★ KOSHERXTREME 6/24/2026 v26.26.0-28262602
Loved this app until I saw they celebrated pride month. I know it doesn't matter to the company that I delete the app, but I do not support companies that support celebrating sin.
★★★★ Robert Keith Grey 6/24/2026 v26.25.0-28262502
Eat at home, not at this restaurant.
★★★★ Jim H 6/24/2026
I just want to read the MENU! The rest is trash and in my way.
★★★★ Eric 6/23/2026
I reviewed a serious offense with a local mechanic and it was blown off. What they did was abusive to the disabled and very illegal but yelp ignored.
★★★★ Gil Dering 6/23/2026
Never go there. It's terrible!
★★★★★ Anqi Wei 7/1/2026 v26.26.0-28262602
the photo upload flow is sooo buggy, blank screen after upload, error message even though upload was successful, multiple copies of the same photo being uploaded, do your QA!
★★★★★ Senad Zulic 6/30/2026 v26.26.0-28262602
After a couple of days and 1 * review someone else called me from the same shop playing good cop asking is there anything I can do. I said that they know very well the battery is brand new but they empty it which would be no favor just their responsibility and he was kind . He drove by the location of the vehicle, took a battery and apparently charged it and putting it back where it belongs and should have done in first place, but now he is bugging me to remove a previous comment. So 1+1 = 2π²
★★★★★ Paul Howley 6/28/2026 v26.20.0-28262004
Remanufactured leather deteriorates substantially. Never again.
★★★★★ Mario Saccoccio 6/26/2026 v26.26.0-28262602
We haven't been to Uno's in years, and everytime we pass we say we should stop in. Sorry we did. The place hasn't changed in years, except now it's dirty & dated. First, they tried to seat us by the bar. I'm 74, do I need to sit in all the noise? They sat us in a section that was full of sticky tables. "They're all stick" was her response. I don't know about the Food, it looked pricy, and we left.

Sentiment summary

90%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.