Review Insights · Google Play
Yo-Chi
Redcat Pty Ltd · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
4 negative reviews mention this · 31% of all complaints
★★★★★ "can't login as it keeps asking for an authentication code it doesn't send." - Karel Schuller
2
"work"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Rubbish, very difficult to use. Trying to claim a receipt as was told by the server and it did not work. But then I guess that is what they want, to not give away things to easy...... problem is I still will go back, but the app is rubbish …" - Hauke Holling
3
"update"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Everytime you do an update it logs me out. Then when you go to pay you realise and you can't use it and you have to stuff around resetting the password but there's a heap of others waiting so you don't have time. So basically ya farked" - Mike Caprii
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rubbish, very difficult to use. Trying to claim a receipt as was told by the server and it did not work. But then I guess that is what they want, to not give away things to easy...... problem is I still will go back, but the app is rubbish and a waste of time.......
Everytime you do an update it logs me out. Then when you go to pay you realise and you can't use it and you have to stuff around resetting the password but there's a heap of others waiting so you don't have time. So basically ya farked
Won't let me create an account
can't login as it keeps asking for an authentication code it doesn't send.
buggy, always making me log in. says I need an authentification code which never arrives
app won't load after update
very buggy, doesn't work half the time and always says the stores are closed even though they are open
can't log in, won't send reset emails
App doesn't allow you to log in. You can type things into username and password but you can't click on anything else.
Cannot update the phone number. There's an error coming up that says validation error [object Object]
Validation error
Useless I was asked to download this app to become a Yo Chi member, however upon downloading and entering my details it won't allow me to register. I've brought up the issue with staff instore and it was suggested that I delete the app and download it again. I've done this multiple times and it still doesn't work. No staff member instore is able to help either.
how fo i find past transaction. poor app
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)