Review Insights · Google Play
YouCam Perfect - Photo Editor
Perfect Mobile Corp. · 2,067,242 ratings · ★ 3.9
3.9
★★★★★
2,067,242 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
7 negative reviews mention this · 33% of all complaints
★★★★★ "cannot cancel this subscription. no option to cancel. I have contacted them multiple times through the app and through Google Play, and I continue to be billed. Don't use - it's a scam!" - Jessica Patton
2
"cancel"
4 negative reviews mention this · 19% of all complaints
★★★★★ "was charge 228 for premium after I failed to cancel after the trial period but they never upgraded my account to premium." - Claudzs Marie
3
"free"
4 negative reviews mention this · 19% of all complaints
★★★★★ "can do very little with free version" - Rick
4
"features"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Don't pay for premium! They will charge you but not give you the premium features! Whenever they renew your subscription or do an update you will have to fight to get back what you paid for! Update: I am sick of trying to deal with youcam d…" - Jessi f
5
"charge"
3 negative reviews mention this · 14% of all complaints
★★★★★ "was charge 228 for premium after I failed to cancel after the trial period but they never upgraded my account to premium." - Claudzs Marie
6
"premium"
3 negative reviews mention this · 14% of all complaints
★★★★★ "was charge 228 for premium after I failed to cancel after the trial period but they never upgraded my account to premium." - Claudzs Marie
7
"trial"
3 negative reviews mention this · 14% of all complaints
★★★★★ "was charge 228 for premium after I failed to cancel after the trial period but they never upgraded my account to premium." - Claudzs Marie
8
"paid"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Don't pay for premium! They will charge you but not give you the premium features! Whenever they renew your subscription or do an update you will have to fight to get back what you paid for! Update: I am sick of trying to deal with youcam d…" - Jessi f
9
"service"
3 negative reviews mention this · 14% of all complaints
★★★★★ "poor service , I regret taking 1 year pro service as it is asking to subscribe again even though we have months left for subscription" - ashish Lilha
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
was charge 228 for premium after I failed to cancel after the trial period but they never upgraded my account to premium.
now become worest app
can do very little with free version
new Ai!
cannot cancel this subscription. no option to cancel. I have contacted them multiple times through the app and through Google Play, and I continue to be billed. Don't use - it's a scam!
Don't pay for premium! They will charge you but not give you the premium features! Whenever they renew your subscription or do an update you will have to fight to get back what you paid for! Update: I am sick of trying to deal with youcam directly, I am filling a report with Google to get my money back. Enough is enough!
was not able to get a refund
poor service , I regret taking 1 year pro service as it is asking to subscribe again even though we have months left for subscription
The app isn't interested in diversity! All the models & options for edits,stickers, cartoons, are focused solely on Caucasian skin tones! Uninstalled within minutes!
They took 43 dollars and charged me without any warning and strangely without the required biometric authentication to allow the release and purchase of things of a seriously rip off of a service that I would never recommend anyone to purchase or to ever trust again they're free trial 7-Day period access to their premium features with the warning when the trial was coming to an end they do not actually send the updated warning that your trial is ending.
Beware, i have paid a subscription that i was not aware. I want a refund.
This app is really clunky with a really poor user interface. It's hard to sort through visually. I got it just to check what I would look like with different hairstyles. I had to agree to the "free trial" of the paid version just to do it and it did a poor job of lining it up with my head. The automatic editing needs some work. It seems you need to pay for useful features that aren't really good. I canceled the subscription through the play store, but I couldn't find how to cancel on the app.
doesn't do anything it claims.
please return my money, I didn't use the app why you suddenly charge me for a whole year?
not free
I cancel account second day but till they charged me 39 dollars, scam
only 100 uses a day -- even if you pay
More advertisement n no eye makeup options
no to subscription on tools . this isn't a service its a tool.
Had the app for years and used it often but now you literally can't do anything without a subscription. I can't justify paying when I use it only for basic photo touch ups. I deleted. 😔
I am sooooo very disappointed about this apps lately. I have subscribed on this apps for a long time now and at first it was good but lately suck 🙃. And I have no way who to contact in regards to some of features when editing photos. The AI Removal seems to limit my usage during ending. I am really really frustrated.
Sentiment summary
72%
Positive (4-5★)
3%
Neutral (3★)
25%
Negative (1-2★)