Review Insights · Google Play
Zenless Zone Zero
COGNOSPHERE PTE. LTD. · 152,343 ratings · ★ 3.9
3.9
★★★★★
152,343 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
28 negative reviews mention this · 67% of all complaints
★★★★★ "I have over 500 hours in this game on my ps5 and it doesn't feel the same anymore. maybe i played it too much but its more of a boring chore now. the actual game is just end game content that is pay to win or events that really don't feel l…" - M J
2
"play"
8 negative reviews mention this · 19% of all complaints
★★★★★ "I have over 500 hours in this game on my ps5 and it doesn't feel the same anymore. maybe i played it too much but its more of a boring chore now. the actual game is just end game content that is pay to win or events that really don't feel l…" - M J
3
"update"
6 negative reviews mention this · 14% of all complaints
★★★★★ "it forces to download again when you update the game. it's horrible and waste of time." - Néstor Armando Cedeño Xochitemol
4
"design"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Losing its urban feel with questionable design decisions. After playing NTE, realized that's what ZZZ should be. Still the best combat though, but even that is getting worse with braindead combat design like Ye Shunguang." - Eug Tg
5
"crashes"
6 negative reviews mention this · 14% of all complaints
★★★★★ "it is admittedly frustrating for this game to run the way it does on the pixel fold pro 10. this most recent update is entirely unplayable, and I don't mean in the gamer "low frame rate stuttering" kind of way I mean 2.8 literally will not …" - Fernando Carrera
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
season 3 has 0 males. never listened to their fanbase. waste of time.
I have over 500 hours in this game on my ps5 and it doesn't feel the same anymore. maybe i played it too much but its more of a boring chore now. the actual game is just end game content that is pay to win or events that really don't feel like a part of the game at all. its miss and miss more
1.0 story - perfect, 2.0 onwards - trash winning 50/50 does not exist
it forces to download again when you update the game. it's horrible and waste of time.
Game crushes while intense battle.. .my phone chipset is SD 8 Elite
Heat, poor performance, low gacha rate,...
why unity engine in this game is so laggy
lag, eats alot of storage on my poco f5, also not enough skip button, and also "Fix Your Pity Rate!" I kept losing alot and mostly going hard pity than Genshin, HSR, Wuwa, and Arknights Endfield and not enough polychromes and limited wishes!
Just play this game on the pc. this game overheats your phone alot, the graphics are not so good either (on mobile)
New update and game still crashing on mobile. Cant even play with my new agent Promeia cuz every time I use her charged basic attack the game crashes. Devs dont care about the product quality as long as we buy the product. Response: My Samsung Galaxy S26 Ultra definitely meets system requirements + ZZZ CS Team said there's nothing they can do right now. So quick to shift the blame towards the consumer. How bout an apology, or better yet fix the problem.
I now dis is not a reason this game is totally paid to win I draw for the new characters but I don't get her after grinded for 5 weeks to get enough currency do get her but I didn't i got a other SR character that I already have
used to play this game alot then they banned y account for refusing to participate in the AV process they told me it was for certain areas & when I explained it wasn't from there I was ignored
I get stuck in Promeia's ex special attack animation sequence and can't move, can't pause the game, can't do anything. The problem is specifically with the ex special attack that triggers abloom, everything else seems fine
Give back sunbringer's old design
Terrible optimization makes it basically unplayable
Edit: OMG FIX THE CRASHES!! MY GAME CRASHED 6 TIMES DURING 1 HOLLOW OPERATION!!
just please never release an update until it's optimize you keep adding more onto the game, I crashes every time
complete waste of time for Google Play points, once downloaded an additional 2.8 gigs need to be downloaded on top of it... I cannot speak for the game itself, but if tricks are used through Google Play points.. just imagine what tricks they'll pull on you. uninstalled & I personally will never know.
In all honesty I've never played this game. I had it downloaded for a few days and thought, "it looks cool, maybe I'll give it a go." apparently not. I've never made it past the loading screen because it takes so long. maybe this would be better as a cheap Xbox or PS title?
I have a love and hate relationship with this game. I fell in love with the season 1 character design and lore, but as we shift into later seasons we got really weird accents of fetish and weird animations, unappealing character designs, and lack of male. Don't get me wrong, I know the animation is made for certain audiences. But I think it's best to keep it a bit more subtle? For the character designs, season 2 characters was very mid and has nothing that iconic as older characters
the game is getting more complicated, Most of main reward is only in Hardest Difficulty which Free to play player will struggling so badly to having fun in here, Also the overall enemies is way more Fatter than before, beyond Millions HP enemies. it more like not just your skill is got the stress test, YOUR DEVICE ALSO GET THE STRESS TEST too, make sure you have nice Cooling system before play this game, You guys maybe need more Evaluation before get into V3.0, this game is way more stressful
kikir
Bring back the old Sunbringer design, I HATE the disgusting new design with all my heart, also the other designs are trash, At this point Í will delete the game and I'm veteran
Devs that don't care about the fans want and needs, only pandering to the gooner community. Male agents are always discriminated against.
CHANGE LADY SUNBRINGERS DESIGN BACK TO NORMALL
I'm not sure how performance gets worse on s23 ultra. But this game is not optimized Edit: months later, still runs poor Edit again: Even moremmonths later, still bad, if not worse 2.5 Patch: Games isn't fixed. doesn't need new content, needs massive overhaul, absolutely unacceptable performance Somehow it is still worse months later in patch 2.8
1★, simply unplayable. I've been waiting for a fix since 2.5, game still crashes on snapdragon elite.
stupid pity gacha,12K poly still don't get rate up character
GREED, PRICE FOR TOP UP INCREASED FOR ALL REGION AND FOLLOWING IN GAME PRICES A.K.A USD.
please change LADY SUNBRINGER design pleaseeee
it's perfect but too much heavy for my device
its a great game and just that my compute can no longer handles it when 2.8 came out and now I had to delete it off my computer so I guess I'll never get to play it again
ah gooners game
Losing its urban feel with questionable design decisions. After playing NTE, realized that's what ZZZ should be. Still the best combat though, but even that is getting worse with braindead combat design like Ye Shunguang.
it is admittedly frustrating for this game to run the way it does on the pixel fold pro 10. this most recent update is entirely unplayable, and I don't mean in the gamer "low frame rate stuttering" kind of way I mean 2.8 literally will not run. it signs me in and then hard crashes. it's a shame when I genuinely love playing zzz I don't even know who to blame Hoyo or Google. maybe when they update it to work on Pixels and I can sign in I'll change my review.
Nice game, but won't stop glitching mid-combat since the 2.8 update
game lack optimization since ver 2.0 games always stuttering and freezing even just opening menu. my device runs Where Wind Meets at high setting without lag.
A REALLY good game with nice characters. Controls are really responsive as well (other than Hollow Exploration) and good story. The problem is the opimization, I hope ZZZ gets a good optimization since even when you play in lowest settings, It is still laggy and sometimes crashes (especially during log in screen) Edit: the newest update made logging in REALLY hard as it constantly crashes the game now
Rule 34 of this game is much better than the game itself because at least R34 is better optimized
I’ve been playing Zenless, HSR, and Genshin, and I’ve consistently kept Monthly Pass active in all three games because I truly respect Hoyo's “Otaku Save the World” spirit (Anime style in game). I also do occasional top-ups whenever I can. That’s why the recent region restriction situation feels genuinely discouraging to me. Honestly, this situation is starting to make me think about becoming fully F2P instead.
i loved this game when i startd play it, now i rlly dislike it, its been 8 months and i still only have One S rank banner 50/50 ruins game
bad optimisation
Sentiment summary
70%
Positive (4-5★)
5%
Neutral (3★)
25%
Negative (1-2★)