Review Insights · Google Play
Zepto Delivery Partner App
Zepto Marketplace Private Limited · 95,892 ratings · ★ 5.0
5.0
★★★★★
95,892 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"zepto"
9 negative reviews mention this · 32% of all complaints
★★★★★ "worst zepto support" - Sachin Khajotiya
2
"support"
4 negative reviews mention this · 14% of all complaints
★★★★★ "worst zepto support" - Sachin Khajotiya
3
"working"
4 negative reviews mention this · 14% of all complaints
★★★★★ "zepto vala chor hai or 3 g network not working app" - Hussain
4
"work"
4 negative reviews mention this · 14% of all complaints
★★★★★ "zepto vala chor hai or 3 g network not working app" - Hussain
5
"call"
3 negative reviews mention this · 11% of all complaints
★★★★★ "worst experience ever customer ko call kqrne per call nhi lagta thank you bolke cut ho jata help line 2 ghante lete hai service provide karne me me aaj hi ishme kaam kk chor raha hu or zepto me kaam karne ki salah ka hi kisi ko nhi duga sab…" - Hasnain Bajaj
6
"service"
3 negative reviews mention this · 11% of all complaints
★★★★★ "worst experience ever customer ko call kqrne per call nhi lagta thank you bolke cut ho jata help line 2 ghante lete hai service provide karne me me aaj hi ishme kaam kk chor raha hu or zepto me kaam karne ki salah ka hi kisi ko nhi duga sab…" - Hasnain Bajaj
7
"riders"
3 negative reviews mention this · 11% of all complaints
★★★★★ "No Support for Riders. Never solved issues of Zepto Riders. It leads to the end of zepto day by day." - Chinna Chinnu
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app has many bugs simple bugs
worst zepto support
worst experience ever customer ko call kqrne per call nhi lagta thank you bolke cut ho jata help line 2 ghante lete hai service provide karne me me aaj hi ishme kaam kk chor raha hu or zepto me kaam karne ki salah ka hi kisi ko nhi duga sabse kharaab experience hai
zepto vala chor hai or 3 g network not working app
No Support for Riders. Never solved issues of Zepto Riders. It leads to the end of zepto day by day.
your support agent is third class
this app not working properly or joining bonus not
1. ine logon ne apni Marji se mera store change kar diya aur ab main ticket race kar raha hun to bhi nahin ho raha h 2. inhone apni Marji se MDND lagakar mere 422 Kat liye aur jab Maine ticket race Kiya to 407 mujhe wapas Diye aur jab MDND lagaya to mujhe kuchh bataya bhi nahin
rate card kam hai jitni ladke mehnat karte hai utna nahi milta
slow working
so annoying I work from 6 a. m. to 2 p. m. and zepto give minG to the people who work in afternoon so what about us who work in morning when store open.. please give minG to the morning slots also
supporting agent so poor never work here
worest costmer care
Zepto is a scam. no offers.if they put any offers terms and conditions are like climbing mount everest.Not possible to achieve. thats why I said its a scam. 100%. other platforms like blinkit, instamart, Flipkart minutes are offering best and better offers for the riders.Incentives are too low comparing where as with other platforms. many of the riders quit and joined other platforms.
very bad experiance koi sunta nhi hai delevery bahut hi slow hai
don't call me late night at 9:21 pm to join Zepto. if I'm not responding it means I don't want to join. I'm your customer. I'll stop your using service and will use Instamart which also delivers smartphone
Irritating calls l accidentally download this app and login continuous call and worst app
I am very disappointed with the Zepto Driver app. After downloading the app and working on it for several days, I had to go out of state for a week due to some family function. After coming back, when I opened the app again to work, they blocked my ID and wrote a message that your ID is permanently disabled due to violation of company policy. On contacting them, they are not even able to tell which policy I have violated. In my opinion, Zepto is the most useless place to work, stay away from it.
😞 bad
rider support nehi hain,, new riders ki help nehi diya jata,,
stupid app auto logout problem having
payment kam milta hai
my salary is credit zipnova vandor my work 7000 somthing 2 week but vander pay only 73 rs nd zepto not supporting. vander says all payment are panlty. my holiday days. meri mahenat ka paisa leke company amir ho jayegi ..
froud app
not good service and pletform
bakwas app hai
bohot bekar app hai mehenat jyada karwa lete hain aur paisa kam dete hain fraud h sab ke sab Agar yaha pe star rating minus me hoti to mai -10000000 rating deta.
to get incentives u need to complete 15 orders in a day.. soo tough to get 15 orders approximately 5 hrs to complete those 15 orders and also waiting time is soo long.... 😡
Sentiment summary
100%
Positive (4-5★)
0%
Neutral (3★)
0%
Negative (1-2★)