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Zepto Packman
Zepto Marketplace Private Limited · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"store"
13 negative reviews mention this · 32% of all complaints
★★★★★ "sector 39 new dark store h jo vahan kabhi mt jana kaam pr kisi bhi post pr itna kaam krate h ki halat kharab ho jayegi upar se phir gali dekar bolte h ky Kiya tumne kuch nhi aur agar vapas jawab do to ghr bagha dete h essi mental problem h …" - Anju Singh
2
"work"
11 negative reviews mention this · 27% of all complaints
★★★★★ "i raised support ticket many times for my flex payout is not being credited. and the assigned agent call me for just for close the ticket not for resolve the problem. and also after sending the bank statement he is saying credited from syst…" - Vikas Singh
3
"zepto"
7 negative reviews mention this · 17% of all complaints
★★★★★ "I visited the store to work and I told them that I will do work for 4 hours as it is told in the app itself that part time workers will only work for two slots. But when I told them the Manager talked very rudely that no no you have to do w…" - Shwet S
4
"slots"
6 negative reviews mention this · 15% of all complaints
★★★★★ "I visited the store to work and I told them that I will do work for 4 hours as it is told in the app itself that part time workers will only work for two slots. But when I told them the Manager talked very rudely that no no you have to do w…" - Shwet S
5
"waste"
5 negative reviews mention this · 12% of all complaints
★★★★★ "i raised support ticket many times for my flex payout is not being credited. and the assigned agent call me for just for close the ticket not for resolve the problem. and also after sending the bank statement he is saying credited from syst…" - Vikas Singh
6
"manager"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I visited the store to work and I told them that I will do work for 4 hours as it is told in the app itself that part time workers will only work for two slots. But when I told them the Manager talked very rudely that no no you have to do w…" - Shwet S
7
"slot"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I visited the store to work and I told them that I will do work for 4 hours as it is told in the app itself that part time workers will only work for two slots. But when I told them the Manager talked very rudely that no no you have to do w…" - Shwet S
8
"salary"
5 negative reviews mention this · 12% of all complaints
★★★★★ "fraud people they will work with you they won't pay salary, the warehouse people will tell check in application but there is no response in application absolutely fraud fraud fraud please don't goo to this I'm begging you all" - sparky sai phani
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
sector 39 new dark store h jo vahan kabhi mt jana kaam pr kisi bhi post pr itna kaam krate h ki halat kharab ho jayegi upar se phir gali dekar bolte h ky Kiya tumne kuch nhi aur agar vapas jawab do to ghr bagha dete h essi mental problem h vahan
good
i raised support ticket many times for my flex payout is not being credited. and the assigned agent call me for just for close the ticket not for resolve the problem. and also after sending the bank statement he is saying credited from system such a waste working here. deduction and no flex payout is the good things about app and the support team
ghatiya app h ekdam
erripuk app
app glitching at open, not opening properly
Punching Leet Issue Refrecd
I visited the store to work and I told them that I will do work for 4 hours as it is told in the app itself that part time workers will only work for two slots. But when I told them the Manager talked very rudely that no no you have to do work for 6 hours otherwise don't come. I want to say that on the app zepto talks very clearly that you can do work at your pace and for overtime you will get extra pay but when I saw the reality, now I don't want to work they are just do work we don't care
waste after booking slot I want there but they send me back time waste why create app when it waste
very very worst app
App doesn't work properly,
fraud people they will work with you they won't pay salary, the warehouse people will tell check in application but there is no response in application absolutely fraud fraud fraud please don't goo to this I'm begging you all
I work 3 week's with zepto but they didn't give me my 3 week's salary
1 star bi majburi me dena pda jb aapke pass vacancy ni h to itne slots ku dikha re ho
bahoot hi bekr aapse hai koi download maat karo bhai log main slot book kr ke gaya store jane ke baad bole de the hai ki koi vaccancy nhi hai bs apna aap download Kara rahe hai bhai inlog plz frud aap hai mahim store ki baat hai mumbai aapse me 25 bande ki jagha thi fir bhi inlog bole the hai ki jagha nhi hai plz apna time waste maat kro baad very
third class
booked slots in app after reaching the godown they are saying, All slots are full.. Worst app ever exist in play store Zepto...! you wasted my time and my little savings too 😭
not good for health always we have to run for fast pickup if we don't run our ipp will be down and the store people force us to run fast and speaks bad languages
It shows confirmed slots and vacancies, but when you reach the store location, the manager says there is no vacancy or no devices available to work. The salary shown in the app is also misleading as they offer much less on the spot. The onboarding process is glitchy, support is useless, and store staff is very rude. Save your time and petrol, please do not download it!
third class app not showing slots don't use this app
this is Third class app in the world . even this not deserve 1 star. help and support is 1 month delay
It's a very big issue every time it's logged out I need to login again and again
this app very bad I am upload my all documents and my age 30 but after completing all process but app show your less than 18 age so this app disgusting there any age limit show the age limit but this very frustrated and zepto customer service also very bad there is no solution for any workers and any zepto store manager are very rudely
I had booked a flex shift through the Packman App for the time slot of 9:00 PM to 11:00 PM, which was clearly available and accepted on the app. However, when I arrived at the store to report for duty, the DSM informed me to leave as they don't have the slot available or device available. such worst management worst training a company which has all illiterate managers with them. I would suggest not to work with them.
worst app I have earn 400 last week but still didn't credit it into my Account
very bad
store staf kahta hai job nahi hai
fake app
don't use this app full of fake .After seeing this app don't got to store as pack of picker man because store managers will say that flex work will not be provided full of disappointed 😞 big fraud in this app. Flex word only fake in this app totally waste of Money charged for auto
doing flex or part time is a biggest scam this company do with the staff worked 12 hours got only 247rs. They will not give you orders first the orders goes to permanent staff then the pending orders goes to flex staff with one or two items in interval of 15 to 20 minutes. shame on this company.
pf show karte h zepto vale mgr dete nhi h 18k Salary dete h mgr ads me 23k dikhate h
bhai paise lene hai to aise he bata do job ka bahana de kar paise kyo wasool rahe ho ye totally fake app hai agar aap ko paisa or time waste karna hai to is app ko zaroor install kare kyo ki job ye nahi dega is ke khilaf complaint honi chahiye or aise apps play store se ban hone chahiye
I haven't received my salary yet. 9 days work very bad experience 🙏🙏🙏
Sir/Madam, koi bhi jioing maat karna fast visit I went to the Zepot Punjabi Bagh warehouse today after booking a slot, but I was not allowed to work. The manager there said there was no work available and told me to go to another warehouse. Please communicate clearly; I had joined for part-time work. If there is no work, please do not assign slots for the Punjabi Bagh warehouse. Please let me know.
Very disappointing hiring experience. The app showed an available Picker-Packer job and allowed me to book a slot after submitting my personal and bank details. However, when I visited the assigned store, I was told that no vacancies were available. This wasted my time, effort, and travel expenses. Zepto should ensure accurate job listings and better coordination with stores before inviting candidates. ⭐☆☆☆☆
This Is a complete fraud app. They will assign you. They'll make you work for them, after your work is done at zepto, the supervisor/manager tell you that the app will process the payment and if you have any payment related issue, don't bother us. Raise a ticket in the app. So I raised 4 tickets for payment not received. They didn't respond. But instead they closed the tickets buy-them selves without my consent. And the supervisor/manager at store are also unprofessional. Manners = 2/10*.
yah packing ke liye nahin Hai yah direct delivery ke liye Hai kyunki yah direct delivery bag and dress ke liye fees mang raha hai
# please check the reviews 👇 below and work on it or soon zepoto will be in trouble , date 📅 2026
age limit 30, pls mention in app
worst management i complaint multiple times no one care about
worst experience in kondapur network 2 don't join their
Sentiment summary
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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)
