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Zoom Workplace for Chromebook

zoom.com · 10,464 ratings · ★ 3.9

3.9
★★★★★
10,464 ratings
5 ★
6,571 (63%)
4 ★
668 (6%)
3 ★
539 (5%)
2 ★
720 (7%)
1 ★
1,956 (19%)
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Top complaints - extracted from 39 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"work"
7 negative reviews mention this · 18% of all complaints
★★★★★ "glitching background wont work on chromebook" - Melissa Jefferson
2
"meeting"
7 negative reviews mention this · 18% of all complaints
★★★★★ "u always have to put n ur meeting Humber every time u open the qpp" - Meshelle Terry
3
"zoom"
6 negative reviews mention this · 15% of all complaints
★★★★ "on a zoom call the whole call dropped out and it was important it keeps saying that I need an update and its fully updated. NOT HAPPY" - kylie henderson
4
"chromebook"
6 negative reviews mention this · 15% of all complaints
★★★★★ "glitching background wont work on chromebook" - Melissa Jefferson
5
"background"
5 negative reviews mention this · 13% of all complaints
★★★★ "Can't do the blur or set my background screen as advertised." - Joe Kelso
6
"doesn"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Will Not Open in the app only Browser. It will only open in browser and not the app and doesn't allow me to record or do other features" - Sophia Kinsey
7
"meetings"
4 negative reviews mention this · 10% of all complaints
★★★★ "Does not work in Chromebook.... fails to launch meetings, and must use the limited-feature browser interface, i.e. no breakouts, no rename, etc." - Steve Mabley

📋 All 39 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Joe Kelso 4/6/2026 v6.5.5
Can't do the blur or set my background screen as advertised.
★★★★ kylie henderson 4/5/2026 v6.5.5
on a zoom call the whole call dropped out and it was important it keeps saying that I need an update and its fully updated. NOT HAPPY
★★★★ Nazrul Asit 3/28/2026 v6.5.5
Please give me 49 gallery view
★★★★ Just_asmaa 3/7/2026
the group chat dosent work for me
★★★★ Radtz Radtz 3/4/2026 v6.5.5
doesn't work
★★★★ Jaylan Henry 2/10/2026 v6.5.5
I don't like it
★★★★ Isa Osman 2/2/2026 v6.5.5
I can't make background anymore
★★★★ Evelyn Whitfield 2/1/2026
bad
★★★★ Steven Hanson 1/26/2026 v6.5.5
Absolutely will not connect to Pixelbook Go camera. Tried everything.
★★★★ Steve Mabley 1/25/2026 v6.5.5
Does not work in Chromebook.... fails to launch meetings, and must use the limited-feature browser interface, i.e. no breakouts, no rename, etc.
★★★★ Faith Kazeem Otegbayo 1/12/2026 v6.5.5
it doesn't work at all, it doesn't work with chats, meetings, everything, 3 seconds from when you open it, it shows "OOPS something went wrong" with a try again button, and there's nothing wrong with my internet and i have important meetings that i've missed
★★★★ Suzanne Petty 1/9/2026 v6.5.5
horrible app, terribly frustrating every time
★★★★ Meljo 12/27/2025 v6.5.5
Not user friendly on chromebooks.
★★★★ willy wumpus 12/20/2025 v6.5.5
cant add a backround its a scam
★★★★ Jose Chavez 12/20/2025
to difficult to access. Never made it to the meeting I desired
★★★★ Michal H 12/14/2025 v6.5.5
Window 11 version is a million times better!! It actually remembers all your meeting logins. Hate Zoom on Chromebook!
★★★★ Gleva Jussila 12/7/2025 v6.5.5
Will not open!!!! At this time I would prefer to rate it 0.
★★★★ kaia starlight 12/2/2025 v6.5.5
I didn't see the code
★★★★ Nicola “Nikki” Kingshott 11/16/2025 v6.5.5
still wont update to current version, why isnt it updating ?
★★★★ laniah 11/13/2025 v6.5.5
No good
★★★★ Linda King 11/7/2025 v6.5.5
I have so many problems with this app- freezing picture, no audio
★★★★ Latanya Ford 11/7/2025 v6.5.5
I don't like the Zoom for Chromebook because you can't blur the background. What is up with that? It should have the same features as the regular Zoom app. Y'all need to fix this because sometimes I like to blur my background.
★★★★ Cheryl Yankanah'Thomas 10/25/2025 v6.5.5
could not get in meeting
★★★★ Taylor Jones 10/19/2025
its a white screen there's no way to access the appp
★★★★ Julia Sawatsky 10/15/2025
I get a constant "Joining Meeting Timeout or Browser Restriction" error message when attempting to join meetings and breakout rooms. It works maybe 1/10 tries. It is not a network/internet issue, as I can connect from other devices. Clearing cache, history, reinstalling the app, and restarting my device do not correct the issue.
★★★★ Sol Cohuo 10/13/2025 v6.5.5
Can't use backgrounds or filters smh this sucks
★★★★ Matt Colley 10/9/2025 v6.5.5
Google and this shir chrome book are trash
★★★★ Hien Hilary 10/7/2025
hay bi vang ra ngoai
★★★★★ Charlotte “Lottie” Armstrong 3/21/2026 v6.5.5
Cant get computer audio to share without muting the mic - no good for teaching online clases where I need both.
★★★★★ Melissa Jefferson 3/19/2026
glitching background wont work on chromebook
★★★★★ Sophia Kinsey 3/10/2026 v6.5.5
Will Not Open in the app only Browser. It will only open in browser and not the app and doesn't allow me to record or do other features
★★★★★ Meshelle Terry 2/1/2026 v6.5.5
u always have to put n ur meeting Humber every time u open the qpp
★★★★★ Adebola Olajide 12/29/2025 v6.5.5
I feel so sad that I got my tablet so I can use zoom for my online teaching but I can't share screen, when I share single window, I can't annotate. it's just so frustrating, please just do something
★★★★★ James Johnson II 11/7/2025 v6.5.5
app not working properly
★★★★★ T * 10/28/2025 v6.5.5
Unreliable and lot's of glitches. Half the time when joining a meeting, the contact isn't there so I have to find it and type it in. Can't add to my contacts so I can save their Zoom info there. Doesn't work. And where my contacts should be seems to be timing out while "Loading". I've logged out and continues to just go around in circles.
★★★★★ Jason Tan 10/26/2025
cannot set background, searching for the keyword on the app yields zero results, not even to say it can or cannot be done, app toggles between opening web pages and the app, which is confusing, not confident of using this app on Chromebook, don't even know if this is right version or there is another
★★★★★ Myles McLaughlin 10/10/2025 v6.5.5
There's no option to contol video resolution on my Chromebook. I am in a rural area, this is a real problem.
★★★★★ Julian Katz 10/9/2025 v6.5.5
Could be better. Zoom is very laggy, and when I'm in a zoom meeting for work and they create a breakout room, zoom won't let me go into it. It always says "internet connection timeout" when my internet is completely fine. I've reported the issue multiple times and haven't heard one thing about it. Very displeased. I've also looked up support and it says on everything that it's because of your 40 minute free zoom meeting, but I'm not the host for the meetings, my internet is great (over 100 Mbps)
★★★★★ Karen Williams 10/7/2025 v6.4.5
The app has gotten super glitchy, I have to login every time I use it - it use to keep me logged in

Sentiment summary

69%
Positive (4-5★)
5%
Neutral (3★)
26%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.