Review Insights · Google Play
Zutobi: Permit & Driving Prep
Zutobi · 39,125 ratings · ★ 4.6
4.6
★★★★★
39,125 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 35% of all complaints
★★★★★ "there is no way do do this for free you get to do 5 questions then you have to pay for everything, just make the app paid at this point" - doro
2
"questions"
8 negative reviews mention this · 26% of all complaints
★★★★★ "there is no way do do this for free you get to do 5 questions then you have to pay for everything, just make the app paid at this point" - doro
3
"subscription"
7 negative reviews mention this · 23% of all complaints
★★★★★ "after I got the subscription it doesn't let me end it. still trying to make me play for it even after I deleted it" - Eddsworld Loverful
4
"money"
7 negative reviews mention this · 23% of all complaints
★★★★★ "i did use this for 2 reasons 1. for fun and 2. for the future. and i got hit with a paywall after 3 correct answers learning for free is the best advertisement and most helpful but i guess you cant learn driving online with a simple app wit…" - Angelo Coburn
5
"paywall"
5 negative reviews mention this · 16% of all complaints
★★★★★ "paywall towards the end of first lesson, just download a different app, ive come across completely free ones" - Skyler Goodman
6
"lesson"
5 negative reviews mention this · 16% of all complaints
★★★★★ "paywall towards the end of first lesson, just download a different app, ive come across completely free ones" - Skyler Goodman
7
"without"
4 negative reviews mention this · 13% of all complaints
★★★★★ "i did use this for 2 reasons 1. for fun and 2. for the future. and i got hit with a paywall after 3 correct answers learning for free is the best advertisement and most helpful but i guess you cant learn driving online with a simple app wit…" - Angelo Coburn
8
"week"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Loved its teaching method. HOWEVER. I couldn't get past the free trial when I just wanted to do it for free. I am NOT paying 5.99 a week for a subscription I'd forget about and waste money on." - Mysti “MEOWSTI” Evans
9
"finish"
4 negative reviews mention this · 13% of all complaints
★★★★★ "you have to pay to even finish the first lesson" - Kayla Miller
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App isn't working
there is no way do do this for free you get to do 5 questions then you have to pay for everything, just make the app paid at this point
horrible experience used the app went to part of on the last question they put a paywall tried to exit the paywall doesn't let me continue the test prep 👎
all these people giving it 4 or 5 stars are bots, probably not literally but for an app thar should be completely free it makes you pay, and its not cheap. dont buy, just find a study website, it basically does the same thing but for free.
after I got the subscription it doesn't let me end it. still trying to make me play for it even after I deleted it
makes you pay, L
could be good if there wasn't a paywall after the first 4 questions
The pay wall is so annoying. At first it looks like a free app and then 4 questions later youre forced to pay for premium to continue. That isnt how premium should work, premium should be the baseline app plus a few features, not the entire app. There's so much potential if you want to pay to use the app, but for now if youre looking for a free option, this isnt it.
Loved its teaching method. HOWEVER. I couldn't get past the free trial when I just wanted to do it for free. I am NOT paying 5.99 a week for a subscription I'd forget about and waste money on.
Trash app, why does it need a pay wall
it's really stupid you have to pay for this
Charge you even if you cancel their free subscription.
you have to pay to even finish the first lesson
answer five questions then pay 6 dollars
u can't do anything without premium
User experience for free users is horrible. I couldn't even finish the first lesson and it's forcing me to get the subscription for $5.99/Week.
it will keep asking u for money
won't let me cancel subscription
this app didn't help, I was given completely different questions on the real test, and I couldn't answer them. can't believe I paid money for this
the app itself is fine however I am still being charged $7.99 a week and I've already canceled it through Google Play and I can't cancel it again because it's already canceled I've paid $7.99 twice after I've canceled. I don't know how to cancel it without having to just get a whole new debit card.
I signed up for a free trial that was supposed to last 3 days and they charged me a week's amount. they say there is a no refund policy but I will be calling tomorrow to complain.
why is it money for all questions they gave us like 4 or 5 for free. Do not download
locked behind a subscription. most people trying to learn how to drive are presumably teenagers with no job, so why is there a paywall for people that dont got no money??
paywall towards the end of first lesson, just download a different app, ive come across completely free ones
I got 5 questions in and it wanted me to pay for it. no other option. horrible
i did use this for 2 reasons 1. for fun and 2. for the future. and i got hit with a paywall after 3 correct answers learning for free is the best advertisement and most helpful but i guess you cant learn driving online with a simple app without paying. and yeah i know they need to make money but add a free trial not something that makes me pay after 3 days something where i can learn a little
I liked the tests and stuff I just didn't like how u have to pay to answer questions about the road..it was ok...
The potential of the app is great, but you simply can't get through any other level without being asked to pay a subscription. If we were able to advance without having to pay it would be an amazing app to use to study for both permit and driving license test, other than that, the app is very irritating with the persistent pay wall.
you can't finish a lesson with out getting premium
I saw an advertisement about this and I thought why not give it a try and when I tried to do the first lesson it won't let me finish the question bc I have to pay the plus or something like that and I hope u know that not everyone will pay for it and some don't have enough money either or some or younger then 18 and probably isn't able to pay any way.
not truly free, app is free to install. but not free to use
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)