Review Insights · App Store
1688- B2B Market
杭州阿里巴巴广告有限公司 · 1,125 ratings · ★ 4.0
4.0
★★★★★
1,125 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
15 negative reviews mention this · 26% of all complaints
★★★★★ "Translation problem. Cannot understand anything that the website says, they should have a translated version of English!!" - spikespike14
2
"language"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Ok. It would be good if you could put the application in English and Spanish, so many people could buy, there would be a lot of demand because not everyone knows your language." - Jdhdhsiedbdb
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not working
Unable to create an account
Translation problem
Cannot understand anything that the website says, they should have a translated version of English!!
iPad大屏版都没有
没有 hd 版
ipad不适配
iPad完全不适配，体验感非常之差，完全使用不了
666
666
骗子，骗钱
下单注意看有没有勾选9.9的省钱卡啊！以为和淘宝一样，结果被被刺了
Ok
It would be good if you could put the application in English and Spanish, so many people could buy, there would be a lot of demand because not everyone knows your language.
默认付款方式 先用后付
go die
FIX PHONE VERIFICATION NOT GETTING TEXT MESSAGE CODE!!!
FIX PHONE VERIFICATION NOT GETTING TEXT MESSAGE CODE!!!
Attention
Am very glad that am also allowed to write down my review here, but I will be very glad for you guys to check your suppliers well a lot of them are scammers they took my money in the app and I didn’t hear from them again till now
你们的app卡死了，知道吗？
会不会做开发？？会不会优化？不会做就外包好不好。
Crash on IOS
Can’t search
评论经常卡死
垃圾的要死，评论不显示详情就很不方便了，还超级发烫，持续几分钟的页面卡死，恶心至极！
CEO
Bad website,Trying to register for 2hours and cant do it
Please I need help with customer care
Please I need help with customer care my verification doesn’t seem to work
以合集的方式分享收藏清单
看这里！！为什么1688没有像淘宝一样可以批量分享收藏清单，只要share一个link就可以同步更新所有收藏的产品！！而不是必须一个一个发，而且最高也只能发6个！累死啦！！！请求加上这个功能！
Can’t login in
I can’t login and when I create another account it doesn’t work on the app but it does on the site sometimes
为什么我的国家代码伊拉克没有出现在订购产品的程序中？？？
为什么我的国家代码伊拉克没有出现在订购产品的程序中？？？
搜索不够只能
搜索不好用，会一直推送买过的产品，无法排除不再出现不想复购的卖家，数据做得实在差
Can’t download
Can’t download from yesterday why?
诱导下载
被支付宝诱导下载，说是给积分，下载后又不给，什么垃圾软件
垃圾，开发的什么玩意儿，看一会儿手机发烫又卡
应用体验挺差的
ENGLISH LANGUAGE
How can I convert it to English!!
We need a translate section
The app is nice but I can’t understand anything. Why not add a feature where we can buy in English?
Transit
I don’t like that it doesn’t selo translate into English
Language
No English version?
垃圾推送太多
非常多的营销广告推送，还找不到关闭的地方
Order delay
It's almost 2 months i made an order and paid still haven't recieved it what's going on?
Image search problem
I can’t use image search option on my iPhone X, I don’t know why? Although there no history button of image search option. Please fix this problem.
Login out unexpectedly
This app logs me out and am unable to retrieve my account back
Why ?
Please work on it cos its really affecting alot🥺
Why ?
Please work on it cos its really affecting alot🥺
客服说管不了，垃圾
发的假货伪劣商品，豆腐渣的东西，然后拒不退款，牛死了
My issue right now
How do I translate the language on the app to English please, I can’t use the app because I don’t understand the language
No English
No English
Miss omowumi
Pls how can I translate the app into English, it’s really difficult to understand the language
Language
Need a English version of this app
Chat issue
I have my 1688 logged in but am unable to chat suppliers it telling me log in failed
Pls if u have idea about the issue pls tell me
Pls if u have idea about the issue pls tell me
Doesn’t let me message suppliers
Doesn't let me contact suppliers making it worthless
Rubbish
Add a lot of useless things to play advertisements to be crazy.
Can’t preview mp4 file
Can’t preview mp4 file
False advertising
False advertising, Mislead download apps.
FAKE
FAKE FAKE FAKE
everything is FAKE
Sham on Alibaba.
everything is FAKE
Sham on Alibaba.
太多假货了
假货聚集地
强行要求设备权限
强行要求设备权限
rubbish app
must agree grant all authority to open the app if you dont agree，it will close
Can’t use the app if not grant contact book permission? 1 star
This app asks for permission to read my contact app, and will not to start if I refuse to grant permission.
Help
How do I change it to English I can’t read Chinese
I can’t open this app if I don’t want to give it a device access.
Sh*t
Translation
The app is great but I can’t translate to English. I’m not Chinese but I enjoy using the app for business but no English translation so it’s difficult to operate for a non Chinese
Switch language
How switch language to English?
photo search doesnt work
i cant search with photo anymore in this update and its too bad
+ 7 more in the clipboard copy
Sentiment summary
74%
Positive (4-5★)
6%
Neutral (3★)
20%
Negative (1-2★)