Review Insights · App Store
30 Day Fitness at Home
Leap Health · 28,055 ratings · ★ 4.9
4.9
★★★★★
28,055 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
17 negative reviews mention this · 49% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
2
"workout"
7 negative reviews mention this · 20% of all complaints
★★★★★ "Can’t take progress photos anymore. I had this app a while back and just got it again and noticed I can no longer take progress photos. I used to able to take a photo and save it in app after each workout but no longer see it as an option. Is it no longer available or just a …" - 😈😈😂
3
"trial"
7 negative reviews mention this · 20% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
4
"days"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
5
"free trial"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
6
"charged"
6 negative reviews mention this · 17% of all complaints
★★★★★ "False advertisement. I was supposed to get a week free trial of this and I was charged on the 2nd day after downloading. That is not ok. If you are no longer offering the week free trial to people then you should have that posted or take the option out of your …" - yol34a
7
"money"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
8
"people"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Not free. It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing y…" - Anna_hihello
9
"scam"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Scam. Once you get into a workout that says free it waits till the fifth day then charges. If you say your app is free is should be. It doesn’t help at all." - F!ckentrash
10
"without"
4 negative reviews mention this · 11% of all complaints
★★★★★ "False advertisement. I was supposed to get a week free trial of this and I was charged on the 2nd day after downloading. That is not ok. If you are no longer offering the week free trial to people then you should have that posted or take the option out of your …" - yol34a
11
"downloaded"
4 negative reviews mention this · 11% of all complaints
★★★★★ "NOT free!BE aware before downloading!!. I downloaded this app for the 30 Day free trial. After 1 week my credit card was automatically charged $74.00. I cancelled after 4 days of the trial. I sent a message to the them and I have not had any response back. Will end up disputing w…" - Workout AC
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Happy
I like it
Here
Here
Not free
It seems like it is free and all and then it turns out not to be because it only includes a 7 day free trial. WE PEOPLE NEED TO HAVE A FREE WORKOUT APP!!! We don’t have the money to be paying or just 7 days because then you won’t be doing your purpose of making the app so people can workout and see a better version of themselves!
Bulls app they make you pay
You can start a challenge but their program will force you to pay. Everything will keep forcing you to the premium exercises and there is no monthly cost they make you pay a year up front for the same amount you would pay for a gym membership.
wth.
guys I was so locked in and then I realized u needed premium to do day 4…like what
Not free
Not free
Scam
Once you get into a workout that says free it waits till the fifth day then charges. If you say your app is free is should be. It doesn’t help at all.
Ads
There are ads every time I open the app. Every time.
DON’T BUY THIS
Really good I liked it and I was like why is there a trial I mean I give this a one star don’t believe anything on the internet even adds that look customized do not get this
False advertisement
I was supposed to get a week free trial of this and I was charged on the 2nd day after downloading. That is not ok. If you are no longer offering the week free trial to people then you should have that posted or take the option out of your app. Now I'm out of money and stuck with this app for a year without even knowing if it will help me reach my goals or not.
Dont download
Theyyyyy are some Lier this app is no free 🙄 I hate when ppl lie , what are you lying foe
Not free
How can they waste your time putting in all of this information whilst advertising it as a free app and then charge your credit card? Scam
Requires payment!
This would of been a nice free app.
I thought it was free because it said free.
But that was a lie! It’s Not free!
That’s bad for business. You start out lying to your customers about it being free. And then later once you have there information your like oh by the way it’s going to cost you. You just lost me on that.
I guess I’ll just go watch some free YouTube workout videos. You should be upfront with people. Remove this from the free area of the app cause your requesting payment. Bye.
I thought it was free because it said free.
But that was a lie! It’s Not free!
That’s bad for business. You start out lying to your customers about it being free. And then later once you have there information your like oh by the way it’s going to cost you. You just lost me on that.
I guess I’ll just go watch some free YouTube workout videos. You should be upfront with people. Remove this from the free area of the app cause your requesting payment. Bye.
Charged Incorrect Amount
There was a deal for $39.99 for a year subscription but when I accepted, I was charged $65.39. I have tried to cancel the purchase but have not received a response from this app.
I do not recommend using it. If you do, make sure to check how much you are being charged.
I do not recommend using it. If you do, make sure to check how much you are being charged.
NOT free!BE aware before downloading!!
I downloaded this app for the 30
Day free trial. After 1 week my credit card was automatically charged $74.00. I cancelled after 4 days of the trial. I sent a message to the them and I have not had any response back. Will end up disputing with my credit card.
Day free trial. After 1 week my credit card was automatically charged $74.00. I cancelled after 4 days of the trial. I sent a message to the them and I have not had any response back. Will end up disputing with my credit card.
Free trial???
I was immediately charged without the free trial even starting! This is the first time I’ve ever had this issue. I don’t even want this since I can’t cast/mirror it on my tv. How can this be corrected???
L APP
MUH MUH MUH MUH MUH MIDDDDDDDDDD
Khác r ;-;
:)) t nhớ lúc trc có bắt đóng tiền đâu giờ tập tới ngày 4 bắt đóng ms cho tập tiếp
Not free
I hate app that display that it’s free then when you waste your time putting in all your information it asks you to pay for the plan.
Not free
After day 3 they want you to pay them
1
This “free” app gave me 3 days before asking me to pay a lot of money on my books I don’t have 40 dollars every week yes it was a good 3 days but that’s more than I get paid in a month let alone a week
SCAM!!
I downloaded this app, clicked the checkbox for a 7 day FREE trail and then they charged me $75!!!! I denied the claim with my card company but they will not give me my money back! This is 100% a scam. The sad thing is, I might’ve actually signed up to pay for it after the FREE 7 days but instead they just SCAMMED ME and took my money for an entire YEARS SUBSCRIPTION!!
Does not let you the go lower
Does not let you go lower
App won’t continue without payment
I reached day 4 of a workout plan and suddenly it won’t let me continue without subscribing to a payment plan.
7 day free trial is a scam
When you sign up, it says you get a 7 day free trial - but I tired to cancel 2 days in and they had already billed me and would not refund me.
Support was unwilling to help and told me to call Apple! Ugh.
Stay away from this one!
Support was unwilling to help and told me to call Apple! Ugh.
Stay away from this one!
Can’t take progress photos anymore
I had this app a while back and just got it again and noticed I can no longer take progress photos. I used to able to take a photo and save it in app after each workout but no longer see it as an option. Is it no longer available or just a glitch ?
All the AI is off-putting
The excessive use of AI images and voice coaching is off-putting. I also don't appreciate the semi-deceptive price laddering and faux urgency to try and get you to subscribe.
Have to pay for everything
I’ve been trying to find an app to workout at home but all of them you have to pay for. I thought this one was different but it wasn’t only like 6 workouts are free and you only are able to get to day 3 then the rest you have to pay a subscription.. I will not be using this app at all.
Opinion
I don’t like how u have to pay for it and it is way too expensive and I just don’t like that so I’ll give it a 2 star
App works and is fine - nightmare to cancel
The app works for what it is - but then it is next to impossible to cancel- I still haven’t found how to cancel it!
You are really going to make me pay to work out
I downloaded this app with open mind, hoping to improve my physical strength and I’ve been doing it for three days, but it’s not even on my plan and it’s making me pay to do the rest of the 30 days. it won’t even allow me to open up day four. I think it’s unnecessary to have to pay just to work out now my 30 day challenge isn’t complete and it was a complete waste of time.
Read this before buying
So, I wanted to start working out and I downloaded this app. I’m on my 4th day with it and I can’t continue my “journey” without having to pay. What?! So if the investment doesn’t bother you go for it!
This app is great and all but..
This app isn't free! It makes you answer a lot of questions just for it to ask you to make a monthly payment. I don't really recommend.
Please stop
I deleted one of my apps to get this one and I don’t have the money to pay for it so let us have some fun with it and still people can pay but everyone does not like having to pay for stuff that we need because everybody has a story and YOU need to learn to except it
-by ME
now i want so bacon🥓🥓🥓🥓🥓
-by ME
now i want so bacon🥓🥓🥓🥓🥓
Charged me for a free trial
As soon as I clicked subscribe I was changed 9.99 for a free trail. Not even a weekly cost this much. I emailed them and no response
Inappropriate!!
A 15+ second ad before and after every workout and you can’t skip it… are y’all out of your minds? This is really discouraging and unacceptable and it encourages me to find other workout apps as well as inform my friends about the negatives of this one. Shame on you guys, this is very very inappropriate.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)