Review Insights · App Store
ABA English - Learn English
ABA English · 22,175 ratings · ★ 4.7
4.7
★★★★★
22,175 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Never download this app. They scam. They are expensive. after subscription they will charge you from. Never download this app. They scam. They are expensive. after subscription they will charge you from bank account every year even if you cancel the subscription." - Md Rubal khan
2
"cancel"
6 negative reviews mention this · 20% of all complaints
★★★★★ "Never download this app. They scam. They are expensive. after subscription they will charge you from. Never download this app. They scam. They are expensive. after subscription they will charge you from bank account every year even if you cancel the subscription." - Md Rubal khan
3
"year"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Never download this app. They scam. They are expensive. after subscription they will charge you from. Never download this app. They scam. They are expensive. after subscription they will charge you from bank account every year even if you cancel the subscription." - Md Rubal khan
4
"money"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Charged My money. Hello, I had a 7 days trial and canceled it right after a few hours. Still charged my money not even 7 days ended yet. Please give me a refund" - momo and chaeyoung cards
5
"email"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Very bad. Iam trying to cancel my membership and nobody response my email" - Thalialuaces
6
"doesn"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible. A true nightmare. Some activities are not validated, and a checkmark doesn't appear after completion. As a result, I have to redo the activity so that the checkmark appears, causing me to waste time unnecessarily." - DaimShogun
7
"charged"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Charged My money. Hello, I had a 7 days trial and canceled it right after a few hours. Still charged my money not even 7 days ended yet. Please give me a refund" - momo and chaeyoung cards
8
"refund"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Charged My money. Hello, I had a 7 days trial and canceled it right after a few hours. Still charged my money not even 7 days ended yet. Please give me a refund" - momo and chaeyoung cards
9
"sent"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Help please. I bough a year premium through their website and now I cannot cancel my membership, already sent them email but they can’t cancel my membership, I don’t even use it anymore. They already changed about $100 without my concern or notice H…" - AngelDiazh
10
"nunca"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Estafa. Probe una vez la App y nunca acepté la suscripción, de todas formas me la cobraron anualmente 71$. Ni la intenten probar, es una estafa y el contenido no te enseña, ya que es repetitiva y poco dinámica." - Usuariocrs
11
"suscripci"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Estafa. Probe una vez la App y nunca acepté la suscripción, de todas formas me la cobraron anualmente 71$. Ni la intenten probar, es una estafa y el contenido no te enseña, ya que es repetitiva y poco dinámica." - Usuariocrs
12
"membership"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Very bad. Iam trying to cancel my membership and nobody response my email" - Thalialuaces
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Never download this app. They scam. They are expensive. after subscription they will charge you from
Never download this app. They scam. They are expensive. after subscription they will charge you from bank account every year even if you cancel the subscription.
Trash
Trash you can’t even change your password
Estafa
Probe una vez la App y nunca acepté la suscripción, de todas formas me la cobraron anualmente 71$. Ni la intenten probar, es una estafa y el contenido no te enseña, ya que es repetitiva y poco dinámica.
Very bad
Iam trying to cancel my membership and nobody response my email
Horrible
A true nightmare. Some activities are not validated, and a checkmark doesn't appear after completion. As a result, I have to redo the activity so that the checkmark appears, causing me to waste time unnecessarily.
Estafadores
Publicidad engañosa, pedí reembolso y no tenía ni 2 horas de haber pagado la suscripción por 3 meses y no me dieron solución, solo vueltas..
No la recomiendo para nada si estás queriendo aprender inglés..
No la recomiendo para nada si estás queriendo aprender inglés..
Charged My money
Hello, I had a 7 days trial and canceled it right after a few hours. Still charged my money not even 7 days ended yet. Please give me a refund
A lot of subtitle problems
There were problems with the subtitles of all the grammar class video.the Chinese subtitles could not be displayed in the grammar class video of unit 25 and 26.And the English subtitles were confused. I’m not happy,fix it as soon as possible :(((((((((((((
ONLY BRITISH ENGLISH
Liar course, it doesn't exist on your AMERICAN INGLES platform, 90% of the platform is BRITISH english.
If you need a course that doesn't confuse the accents. DON'T BUY THIS, it was $50 for trash
If you need a course that doesn't confuse the accents. DON'T BUY THIS, it was $50 for trash
Help please
I bough a year premium through their website and now I cannot cancel my membership, already sent them email but they can’t cancel my membership, I don’t even use it anymore. They already changed about $100 without my concern or notice
Help please.
Help please.
Useless
And expensive
don't subscribe
I canceled my subscription last year. But they charged me this month, I checked it was not on my App Store subscription list. I sent requests for cancelation three times, I haven’t gotten any responses.
Cambio de curso
Quiero que mi curso sea como antes ha cambiado y no me gusta ahora podría ser como antes
Fraud
They charged me 89.99 for an auto renewal that I was not awarded of. I got an email saying they was charging me and I immediately sent them an email cancelling. They said now I am obligated to pay. People be awarded. I will not end until I get my money back
Truffatori senza pietà
Dopo aver comprato il servizio premium per 2 anni, per una disattenzione il corso è stato rinnovato anche per il 2021..ho chiesto gentilmente il giorno stesso di poter ricevere il rimborso in quanto non ne ho più bisogno..richiesta rifiutata e neanche è possibile contattarli per telefono.
Compagnia interessata solo ai soldi, sempre pronta ad approfittarsene dei propri clienti sfruttando umane disattenzioni.
Veramente senza parole.
SHAME!
Compagnia interessata solo ai soldi, sempre pronta ad approfittarsene dei propri clienti sfruttando umane disattenzioni.
Veramente senza parole.
SHAME!
I really like the app but I had issues on my purchase.
when I made a 1 year subscription purchase the advisement was $34.99 for one year subscription but I get charged $69.99 instead.
I still couldn’t find any contact information to address this issue, all they have is a different types of articles for a common question, you don’t actually find a real costumer service person to help you out.
I still couldn’t find any contact information to address this issue, all they have is a different types of articles for a common question, you don’t actually find a real costumer service person to help you out.
Caution with this subscription
After free trial they gonna charge you, without ask you, it’s very difficult cancel your subscription, I had to close my credit card, this app is a scam, no refund, no fair deal....On the other hand if you have an iPhone, the app in iPhone doesn’t run properly....finally the app is useless if you live out side of England....the British accent is tooooo heavy. In conclusion don’t waste your money a simple YouTube class is one thousand better and for free.
Very difficult to cancel “renew payments”
I can’t understand how to cancel renewal payment, so if it’s difficult to anyone difficult to everyone.
Stolen your money | Take Care!
do not buy anything with them, they are scammers, terrible customer service, they do not refund money and they renew your subscriptions without you wanting to !!
Estafa, Te Roban
Pague por esta App y luego de un año sin aviso me descontaron de mi tarjeta 3 veces más de lo que pague inicialmente y lo peor y más injusto es que siempre vale lo mismo para todos los estudiantes nuevos, y para los estudiantes antiguos es tres veces más costoso, nunca te avisan solo te llega el cobro de tu tarjeta, hice hasta lo imposible para recuperar mi dinero y nunca fue posible, hay mejores app y sin esta estada de cobros
I don’t understand...
So, my membership ends in November 19, 2020 and the apps says I’m a free student, the question is why? 😕
Yo pague la suscripción a un año, me debitaron el pago y ahora dicen que soy usuario gratis
Esto no funcióna y pague
Don’t pay for these scammers
I subscribed to this App but had many issues, the App crashed many times. I sent email to support but no one respond to my email. There is no way to cancel automatically subscription, the site is not responding. The app billed me and they refused to refund. They said that you can give it to someone if you don’t use!!!
Never see businesses that treat their customers like these guys.
Never see businesses that treat their customers like these guys.
Futile
I have subscribed for a year, I have requested the money again, I have the bills, return my money to me, I do not want to study with you, I will not pay an annual subscription every week!
Conversation
Why isn’t no more conversation lessons like before?
Updated
La aplicación era bastante buena, pero con las actuaciones quitaron 95% de los ejercicios y prácticas. Ya no vale la pena
This app used to be really good, but the last updates messed it up. It doesn't work now!
This app used to be really good, but the last updates messed it up. It doesn't work now!
C’est quoi
Je suis en train de faire un petit tour de voiture avec mon fils pour aller chercher la petite je vais aller voir mon frère.
Add the Arabic language
Please add the Arabic language for translation
Clases particulares
Buenas noches, cuando me suscribí, se informaba que podía tener clases particulares, pero me dice que ahora no se tendrán más clases de esta forma y nunca alude tener una, que pasó? Gracias
impossible voir certaines filmes message
J’essaye visualiser les films mais une fois cliquer sur l’onglet il affiche « Abonnez vois » et portant je suis abonnée et payée je vous demande de l’aide SVP
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)