Review Insights · App Store
Adobe Acrobat Reader: Edit PDF
Adobe Inc. · 618,514 ratings · ★ 4.7
4.7
★★★★★
618,514 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"adobe"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Sucks!!. I am having an issue with transitioning my premium services on to my computer to us. I wanted to sign up for other apps but when I spoke with ADOBE they told me to speak with Apple and it’s a back and forth thing when I have paid $69.99 for…" - Vee'Faye
2
"free"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Not free. So Adobe’s website says “The free global standard to reliably view, annotate, and sign PDFs.” and there is a button that says get free app. So I download it and I can’t even look at a PDF file unless I pay a fortune. Big lie!! All I want t…" - CWB213
3
"work"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Gate keepers. I just had to waste 10 minutes of my life and work this morning, putting my password and username into a browser that opened so that because I am just looking at and printing a file I’m not using your app for anything. But I can’t even prin…" - radiobrats
4
"documents"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Adobe Acrobat Premium Glitch. Two Word documents have been stuck in conversion to PDF on my iPhone 17 for several weeks now. How do I cancel these failed document conversion tasks? Otherwise the app is working as advertised and is perfect for creating pdfs when I am “on…" - Healthy BP
5
"document"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Adobe Acrobat Premium Glitch. Two Word documents have been stuck in conversion to PDF on my iPhone 17 for several weeks now. How do I cancel these failed document conversion tasks? Otherwise the app is working as advertised and is perfect for creating pdfs when I am “on…" - Healthy BP
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I wish I hadn’t continued my plan! I can’t do anything I use to do!
Horrible!
I need a new program! I paid for an update and I have more problems then ever before AI came! I hope AI collapses
I need a new program! I paid for an update and I have more problems then ever before AI came! I hope AI collapses
User friendly I just downloaded part two 5/7/26
Howe am I to rate when I haven’t gotten anywhere
Sucks!!
I am having an issue with transitioning my premium services on to my computer to us. I wanted to sign up for other apps but when I spoke with ADOBE they told me to speak with Apple and it’s a back and forth thing when I have paid $69.99 for premium services! So it shouldn’t matter which one of you guys I speak with! Everything I need to do I have to come on the app in which I shouldn’t have to do that!
Not free
So Adobe’s website says “The free global standard to reliably view, annotate, and sign PDFs.” and there is a button that says get free app. So I download it and I can’t even look at a PDF file unless I pay a fortune. Big lie!! All I want to do is open PDF files and look at them. Can’t find an app that lets me view PDF files.
Gate keepers
I just had to waste 10 minutes of my life and work this morning, putting my password and username into a browser that opened so that because I am just looking at and printing a file I’m not using your app for anything. But I can’t even print out a PDF that has been sent to me because your pop-up is blocking me until I put in my username poor form.
Horrible
Does no Work well.
Worthless
Really, no print button? WTH
Thir class
Paid paid or paid . Nothing else
Horrible
Absolute worst software.
Pointless
I can edit but then to save it or use it I have to pay and on top of it after my edit it completely screwed my margins and made it illegible. I want a refund
Useless
Can’t do anything useful on iPad. They’ve removed signature features and make you pay for all sorts of add onns. Basic functionality should be free. But you have to pay. The features that you pay for are constantly changing as they continue to rebundle features to try and make money. they’ve fallen far now that Canva and other apps are out there and way better.
Scam
I got somehow scammed into paying for a $70 subscription when I don’t even use the app. If I could give 0 stars I would.
Adobe Acrobat Premium Glitch
Two Word documents have been stuck in conversion to PDF on my iPhone 17 for several weeks now. How do I cancel these failed document conversion tasks? Otherwise the app is working as advertised and is perfect for creating pdfs when I am “on the go.” Thank you!
Not worth the money
Bought it for one purpose. It failed me
.
There is no option to get rid of the sidebar
Worst one yet
Can even create a new pdf
Usability is poor!
The use experience has been piss poor for me. That's the nicest thing I can say about Adobe!
Worst app
Worst app ever
Going down hill FAST
This used to useful software. Now it is so riddled with AI slop that I need several extra clicks to open a document.
It also now closes your document as soon as you switch apps so if you are referencing a PDF while working on something else you’ll constantly be having to find and reopen it.
It also now closes your document as soon as you switch apps so if you are referencing a PDF while working on something else you’ll constantly be having to find and reopen it.
Bunch of thieves
These people find a way to steal money from your card after canceling the free trial which is ridiculous
Does not work
I updated the app 3 days ago, and it hasn’t worked since then. The website doesn’t work either. I need to print my paystubs and I’m not able to, nobody to get a hold of either because you have to sign in for support.
Filled Documents exporting blank
Nothing is saving after being edited.
Wasted screen space
Huge unremovable white side bars on the iPhone Air in horizontal mode, wastes so much space.
Free Trial Scam
CAREFUL!Won’t let you cancel easily
N/a
Very hard to use
Absolute Garbage
Cannot believe that I might have to perform music this summer with pieces of paper, a music stand and a light… All of a sudden files are taking 10 seconds each to open, so cannot go quickly back-and-forth between a setlist and other songs.The app was so wonderful right up until last summer.
free version poorly functional by design
If i highlight text then tap it, the 3 menu options that come up are "copy", "ask ai assistant" and "edit*" so i have to scroll past those before i can tap "highlight" lol
Bold.
Bold of you to ask for a review just as you are trying to charge me even more money to access documents. I already have.
Confused
Can’t access
A big scam
Is utterly ridiculous when you try to cancel they purposely make it difficult so you can be charged $69 a month. Do not go with this company. They are a big scam. I decided not to continue with my subscription and try to cancel it and it’s not allowing me.
Login
Why can’t you offer an option to login into an existing account instead of only 7 day trial
No option to stop payment
I do not enjoy that I have to use adobe download something sent to me from an outside source.
Should you download and pay you are stuck in endless payments! It is extremely difficult to cancel. The forced subscription to download documents sent to you from outside professionals is not professional.
Should you download and pay you are stuck in endless payments! It is extremely difficult to cancel. The forced subscription to download documents sent to you from outside professionals is not professional.
AI
Generative ai for reading a pdf? Come on
Sucks
Get nothing but errors when sharing a document- completely worthless!
Features issue
Lots of features are not practical
Completely useless
Useless moving documents around and editing files
Stop pushing AI
We don’t want AI in everything. Knock it off.
NOT FREE;
Have to use this for IRS forms, but can’t even open the pdf till you subscribe $15/mo.
Did not work
I downloaded because I needed to open a document from the bank that said i needed this app and it did not work . Purchase was April 11 and u cancelled the same day tried to get a refund and Apple won’t refund
OCR
Terrible I do not see what I am supposed to see. Scan to print text why s it still in handwritten notes? What do you mean extracted when urs not???
Unable to Dign in Blue
Until recently, I could make my e-signature blue. Why is this option no longer available?
Read Only
Attempting to fill out a tax form and it keeps saying Read Only. Horrible.
This Use to be great but now it’s buggy
You can’t rearrange papers without it glitching cropping the document. You can’t edit now without it glitching and auto cropping the document. I’m about to cancel the membership what’s the purpose if you cant utilize the all the features without auto cropping your documents
What the hell happened?
Adobe used to be user friendly and streamlined for use, it has become an incessant advertisement for unnecessary extras. The simple ability to open and view a document has been fixed until it’s broken out of shear greed.
No reader mode
Or if there is one, they have done their very best to hide it. It’s called reader, so why does it seem like an editor first?
Scam
Keeps charging me and won’t let me delete the account or manage subscription!
Terrible app
Just doesn’t get the job done. Unworthy of Adobe. No wonder it’s free.
Evil bad awful
Worst app known to mankind. I hate this stupid software. I hate adobe and I hope they rot
New Problem
I have a new problem with Acrobat. I used to be able to save recipes from taste of home online by converting it to Acrobat and now I am unable to do it.
No way to combine pdfs
The macOS version can do this why not the iPad version?
+ 5 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)