Review Insights · App Store
AI Chat Assistant - ChatNow
tappz · 135,861 ratings · ★ 4.8
4.8
★★★★★
135,861 ratings
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Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 20% of all complaints
★★★★★ "Misleading. Say it’s fee there are videos promoting saying it’s free and once you download it and type a prompt you get hit with a pay wall" - Hazel46B
2
"subscription"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Not as good as advertised. Everything is a subscription despite the as saying the app would not include that." - DDM Kingston
3
"money"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Lying. In the ads they say every ai model is free but lots of ai models you need to spend money and also stuff that is free in the ai models you guys use is money in this app too" - Aadrelg
4
"chatgpt"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Useless. I got this and haven’t gotten even one image after hours of trying Cencorship is worse than ChatGPT and Grock" - Surprise it’s cake
5
"image"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Useless. I got this and haven’t gotten even one image after hours of trying Cencorship is worse than ChatGPT and Grock" - Surprise it’s cake
6
"anything"
6 negative reviews mention this · 10% of all complaints
★★★★★ "You must pay. Must pay to edit photos or click camera or do anything. Nearly all features behind a paywall. Besides typing. This app is a dud." - Amanda Ruj
7
"doesn"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Scam. Doesn’t work just wants you to upgrade" - sexyblac2021
8
"does"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Scam. Doesn’t work just wants you to upgrade" - sexyblac2021
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Misleading
Say it’s fee there are videos promoting saying it’s free and once you download it and type a prompt you get hit with a pay wall
Very difficult to use
I’ve used other AI’s and they are fairly straightforward but this one is very confusing
Lying
In the ads they say every ai model is free but lots of ai models you need to spend money and also stuff that is free in the ai models you guys use is money in this app too
Useless
I got this and haven’t gotten even one image after hours of trying
Cencorship is worse than ChatGPT and Grock
Cencorship is worse than ChatGPT and Grock
I’m just saying
I maybe feeding too much to it to soon it’s as it’s locking up on me
Making someone look like the picture that you supplied
They do a horrible, horrible job with taking someone’s photo and putting it into a background. The person never looks like the person that the picture you provided. Horrible job
Need help on what I paid
No one helps
I have to pay
I wanted to make an image but it didn’t let me it says I have to pay to make images
Scam
Doesn’t work just wants you to upgrade
Old information
Not good . Information are few years old
Not as good as advertised
Everything is a subscription despite the as saying the app would not include that.
This morning
I decided Pay and it more confusing than ever
Scummy App
I was poked when the thing arrived, but I realized that every single thing requires a subscription. you can only go on ChatGPT 5.5 mini.
Money hungry.
The app developers have decided that you paying them weekly is simply just not enough, they now have a “pro” mode and cut off several AI models so you have to go from paying 6.99 a week to 99.99 a month to use TWO AI versions when they previously were working with the first subscriptions. And they don’t have a weekly option anymore for that either mind you. Right when people are struggling for money they make a study tool more expensive? And half the time the app doesn’t work anyway.
Everything is a nickel dime you
Don’t like this app. They make you pay the $14.99 then take through the menu then hit you with another $5? for more what they can do-images. For that I want out. Be transparent at the beginning. Your app sucks!!!
The worst app I’ve ever seen.
This is actually a trash app, first off all, most things need to be “plus” or “pro” and most of the models are locked behind a paywall and second of all, it’s basically just a ChatGPT copy, third of all, it only lets you have like 1 model, and you can’t even generate any videos without needing plus or pro, I actually despise apps like this.
Paywall
No free like grok was you get immediate? Pay wall
Does not work
Try to cancel subscription and can’t
Terrible Ai
This version is terrible I feel like I was taken advantage of. Offers me no help with my problems.
No creative studio on the desktop version????
Why am I missing the creative studio option on the desktop version of this app? Very frustrating.
Обманывают с моделями
Пишут что клауд опус 4.6, но по ответам это явно не она) спрашиваю у нее напрямую название, признается что это Хайку)) меняю на соннет и переспрашиваю, говорит соннет) меняю назад и снова хайку, так что это точно не ошибка. Не платите мошенникам. Лучше купите подписку перплексити, тоже самое, но в месяц выходит дешевле так еще и не обманывают!
Credit based! Useless!
This app is a complete waste of time. It advertises itself as an AI video generator but the credit system is extremely stingy - you burn through the tiny amount of free credits in literally two or three generations and then you’re stuck. The output quality is mediocre at best, the interface is clunky, and it’s clearly just another cash-grab wrapper around someone else’s AI model. Save your time and don’t bother downloading it. One star.
Garbage
Trash
Cashgrab.
Requires money to do anything on it, and probably makes it hard to cancel the free trial, 1 star.
Charging me for something I did not request
Scam!
Login is difficult
Have been paying for weeks but unable to use it. Should have saved my $
This is terrible. It is worse than ChatGPT. I think it’s owned by ChatGPT.
I tried to cancel and terminate, but they make it so hard because they are criminals and they don’t want to help you. They wanna keep your money but give you poor service. I hate this. Platform.
New customer
I keep getting error messages, spent for yearly plan nothing is generating, then spent an add’l $19.99 thinking it was me, please fix this
Wrong answers
It doesn’t work! Don’t waste your money! They don’t speak English
Very Disappointed!
EXTREMELY DISAPPOINTED WITH MY PURCHASE. Not a single image result has returned with anything I have requested in my prompt. I have even supplied photos for reference and I receive images that in no way reflect anything I’ve asked for.
I absolutely regret my year long subscription and want my $49 back! WORST APP I have ever carelessly purchased.
I’m returning g to GROK.
I absolutely regret my year long subscription and want my $49 back! WORST APP I have ever carelessly purchased.
I’m returning g to GROK.
This is a scam
I selected the 7 day free trail and was immediately charged 85.99 for a year subscription. Didn’t even get to try this app prior to being billed what a scam they just steal your money highly do not recommend
DONT BUY
It’s awful. The other apps are way better for pictures and videos. This markets as one app you pay for and you get the benefit of all the AI apps you have to pay for but they are good and this one plain sucks.
Terrible
This is app does not work very well at all
Use to be great but now no longer worth the price.
This app was get when a user would pay $49 for 50,000 credits. Now you want someone to pay $69.99 for 5,000 credits a month when each 8s video requires 2,000 credits per video. Sorry I won’t be patronizing this app anymore and definitely deleting it for my iPhone.
):
This app sucks
Pay
You got to pay FOR IT 🪦💀
When it supposed to be free
👿
When it supposed to be free
👿
False Advertising
False advertising get this off the App Store it said it was free and yeah it’s bad TRIED TO COST ME 19.99 dollars when I opened the app.
BS
Can’t turn the notification off that the chat has finished
Bad
I gave it a bad review only because they try to overcharge you for everything to do on this app. It would be a great app if it was a fair price but to be paying this much money just for an AI service I think is ridiculous.
False advertising
I opened the app and it said free trial then pay after 7 day trial is over and it wants me to pay before the 7 day trial false advertisement
Image creation
The app was not transparent about the limitations in image creation and how to efficiently minimize credits used.
Why would a personal user subscribe to an application that requires additional credits be purchased. The three day trial was more like a half hour before my prompts used up the ability to test the application.
Will not be subscribing
Why would a personal user subscribe to an application that requires additional credits be purchased. The three day trial was more like a half hour before my prompts used up the ability to test the application.
Will not be subscribing
Overrated and Undelivered
Expensive app with little results
Terrible
Do not download! Useless and doesn’t give a free trial. Charged me $70! Literally does nothing !
It’s hard to cancel
It won’t let me cancel my subscription
Not the same
This app might have all platforms in one place, but the restrictions are insane. I’m not asking this app to answer or do anything crazy, almost everything is against guidelines. I’ve purchased some of the apps that ChatNow has and THEY ARE NOT THE SAME. Save ur money and thank me later.
No
This just sucks
dont like this app....horrible experience
i want a refund!!!!
You people suck🍒
Give me my refund you cheap skates
Disappointing
On initial use not as effective as ChatGBT and requires credit purchase that was not advertised.
Nothing under ChatGPT 5.2 is available
The title is a lie. I have a full paid version and it does not offer anything older than ChatGPT 5.2. It also has a mini model and then 5.4 available. I bought it because of the promised “Al Chat Assistant - ChatNow
Al Plus - GPT-4o, Claude
& 10
Al Plus” which I copied and pasted from the title.
Al Plus - GPT-4o, Claude
& 10
Al Plus” which I copied and pasted from the title.
+ 10 more in the clipboard copy
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)