Review Insights · App Store
AI Mirror: AI Photo Editor
POLYVERSE ENTERTAINMENT INC. · 48,079 ratings · ★ 4.7
4.7
★★★★★
48,079 ratings
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Top complaints - extracted from 77 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"video"
26 negative reviews mention this · 34% of all complaints
★★★★★ "Disappointed. It seem easy at first, paid for 2 videos and when I upload two pictures one for the angel photo and the second for the second person, after AI created the video, the pictures were the opposite meaning the angel was the live person and the l…" - Marrrrrce
2
"videos"
23 negative reviews mention this · 30% of all complaints
★★★★★ "Disappointed. It seem easy at first, paid for 2 videos and when I upload two pictures one for the angel photo and the second for the second person, after AI created the video, the pictures were the opposite meaning the angel was the live person and the l…" - Marrrrrce
3
"money"
22 negative reviews mention this · 29% of all complaints
★★★★★ "NSFW update ruined app. Used to be excellent, a little aggressively monetized but worth it because it worked so well. The new NSFW update is absurd though, flags everything. Save your money and look elsewhere." - Shigamision
4
"free"
15 negative reviews mention this · 19% of all complaints
★★★★★ "Misleading. This app is straight up misleading. First off, they advertise a “free trial” but there isn’t one. You have to pay just to even try it out. Second, they offer a package for 5 videos but don’t be fooled. It actually costs all 5 credits just…" - 10K Day Trader
5
"paid"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Disappointed. It seem easy at first, paid for 2 videos and when I upload two pictures one for the angel photo and the second for the second person, after AI created the video, the pictures were the opposite meaning the angel was the live person and the l…" - Marrrrrce
6
"subscription"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Subscription has been cancelled. NSFW bla bla bla we use to be able to make those images. Before they put some annoying filter in action. If these company owned facebook, instagram or many other social platforms. Good majority of photos would be deleted as NSFW. There is n…" - Findme299
7
"trial"
13 negative reviews mention this · 17% of all complaints
★★★★★ "A scam. I did the trial and cancelled it the first day. Somehow 10 days later I was charged $7.99 for the AI mirror Weekly PRO and Apple refuses to give me a refund. I will not buy anything else from Apple or the App Store." - lesgreatness
8
"scam"
12 negative reviews mention this · 16% of all complaints
★★★★★ "A scam. I did the trial and cancelled it the first day. Somehow 10 days later I was charged $7.99 for the AI mirror Weekly PRO and Apple refuses to give me a refund. I will not buy anything else from Apple or the App Store." - lesgreatness
9
"week"
9 negative reviews mention this · 12% of all complaints
★★★★★ "A scam. I did the trial and cancelled it the first day. Somehow 10 days later I was charged $7.99 for the AI mirror Weekly PRO and Apple refuses to give me a refund. I will not buy anything else from Apple or the App Store." - lesgreatness
10
"credits"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Misleading. This app is straight up misleading. First off, they advertise a “free trial” but there isn’t one. You have to pay just to even try it out. Second, they offer a package for 5 videos but don’t be fooled. It actually costs all 5 credits just…" - 10K Day Trader
11
"free trial"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Misleading. This app is straight up misleading. First off, they advertise a “free trial” but there isn’t one. You have to pay just to even try it out. Second, they offer a package for 5 videos but don’t be fooled. It actually costs all 5 credits just…" - 10K Day Trader
12
"better"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Does not work and you will get charged. The options to buy are sketchy. One says you’ll get 5 videos for $5.99 a week but it doesn’t tell you that those five “videos” are actually tokens. So you create a video and it uses all five tokens. The worst part is that it’s not that good…" - Angelitos Account
📋 All 77 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Disappointed
It seem easy at first, paid for 2 videos and when I upload two pictures one for the angel photo and the second for the second person, after AI created the video, the pictures were the opposite meaning the angel was the live person and the live person was the Angel, incorrect! Then I paid again, swap the pictures and it was the same thing. Ai created the wrong Image on the photos that were uploaded. I was disappointed!!!
Something wrong with payment
I paid for 5 videos but after making the first video the app was trying to charge me again. I haven’t been able to get help solving this issue. Disappointing.
NSFW update ruined app
Used to be excellent, a little aggressively monetized but worth it because it worked so well. The new NSFW update is absurd though, flags everything. Save your money and look elsewhere.
AI mirror
First time trying it . You can’t even look at the AI picture unless you pay for it . Kinda disappointed in that .
Disappointed
I wanted to make that viral Ai video with the crush gem let’s do it again turn into an angel for my son that turned him into a female and don’t even look like him I had a really clear picture so don’t give me that just all around disappointed
A scam
I did the trial and cancelled it the first day. Somehow 10 days later I was charged $7.99 for the AI mirror Weekly PRO and Apple refuses to give me a refund. I will not buy anything else from Apple or the App Store.
Just takes your money
Good videos it’s fun and easy to use, however the app is rigged to take your money, selected the weekly option, 5 videos, and only gives you 1 video, wants to charge you for each additional one. Do not get this app.
Complete scam
It doesn’t tell you that when you subscribe you can make only like 2-3 videos a week bc of the editing prompt. Then I guess saying resident evil in my prompt may cause it to say can’t create due to inappropriate content?? Like your ad was a resident evil themed intro.
Subscription has been cancelled
NSFW bla bla bla we use to be able to make those images. Before they put some annoying filter in action. If these company owned facebook, instagram or many other social platforms. Good majority of photos would be deleted as NSFW. There is nothing wrong with swimwear in underwear in tshirts. Honestly I’ve no idea how this app has a high rating especially after blocking NSFW photos. We could make them no problem a few months ago. Even SFW photos even get flagged as NSFW. They really need to get rid of this annoying filter. Even few of the adds they show definitely are NSFW. They got this app listed for adults. They still have not changed it.
Not working
I bought the year one on accident well I got a new phone and redownloaded it. It won’t restore purchase so basically waisted money
Not worth as you can’t really test the app n see result
You won’t get to try or test the app ! You need to pay first to see results plus they make you upload picture before you see payment portal !!!!
Pay to Play
Immediate to get pay wall. No trial
Publicidad falsa
Ofrecieron un filtro de Resident Evil, cuando quise buscarlo no tenían
This is scam
Do not buy anything from this app. After I made purchase one ai video credit I couldn’t find it. It disappeared. There is nothing mentioning about purchase. When I tried to use one of the action ai video it took me payment window again. No support option. This app is only one way UI.
Used to be good
Too strict no fun
Subscription purchased and now asking for more money
Not buying yearly subscription again. After buying subscription and making some videos, it’s now asking for more money for videos. Other apps you get an allotted monthly amount, but not here. Stay away!
Payed for one video got nothing
I can’t speak for every one but I got ripped off. Shouldn’t even get a star, I paid for a product, they got the money and I didn’t get the product. What would you call that.
False pricing
I paid $49.99 for 70 videos and only get 13 videos and it stopped generating, keep on asking for more money
Deceptive App
I paid for the weekly subscription which allows for 8 videos a week I did two came back 36 hour later now the app trying to make my pay again to create new video but I should have 6 left! Unfair and deceptive
AI Video Purchase
I paid for $5.99 for 5 videos and I can generate one video if that was the case I would paid $1.99 for one video. False advertisement.
Misleading
This app is straight up misleading.
First off, they advertise a “free trial” but there isn’t one. You have to pay just to even try it out.
Second, they offer a package for 5 videos but don’t be fooled. It actually costs all 5 credits just to make ONE video.
Third, the animation I selected wasn’t even the one I got. And once it’s generated, you’re stuck with it, no option to switch it out, even if your AI avatar looks nothing like the photo you uploaded. Textbook bait and switch.
Save your money and look elsewhere.
First off, they advertise a “free trial” but there isn’t one. You have to pay just to even try it out.
Second, they offer a package for 5 videos but don’t be fooled. It actually costs all 5 credits just to make ONE video.
Third, the animation I selected wasn’t even the one I got. And once it’s generated, you’re stuck with it, no option to switch it out, even if your AI avatar looks nothing like the photo you uploaded. Textbook bait and switch.
Save your money and look elsewhere.
Was a Five till they changed the TOS
Being a user since the inception of this app having been a paid annual subscriber as well as being an ambassador I can’t even in my own opinion endorse this app because their censorship has become even WORSE than the last time I dropped my review score. If a picture has ANY inclination of becoming NSFW it will refuse to generate and that is a problem. A swimsuit or bikini will set off the flag which is ridiculous in my opinion I advise against this app if you want to create your own art without being censored there are several other similar apps that do not do this out there.
Needs work
Paid for 10 videos and only received 2. App then asked to subscribe or pay for more videos. No internal communication to help resolve issues
Clickbait
Came up as a ad on social media. Promised free trial but billed 7.99 immediately and on top of that only allowed to wait 1 video and asking for more money in case I want to edit another video $1.99 per video. Don’t subscribe guys. Just a clickbait and charge money even for trial.
Stole my money, misleading
It says $2 for “one video” but it really means one coin and you need 5 coins to generate a video. Lame
No es tan bueno
Cambia demasiado la apariencia de las personas, la calidad la mejora… pero después la personas son otras
Siempre existe un cobro $
No se puede usar nada sin pagar…. Todo require un pago minimo de 2 dolares
Scam
This app is a scam, click on free trial and you have to pay $7 or $30 to try it out. If your app is good, you have to let people try it out first before spending
Does not work and you will get charged
The options to buy are sketchy. One says you’ll get 5 videos for $5.99 a week but it doesn’t tell you that those five “videos” are actually tokens. So you create a video and it uses all five tokens. The worst part is that it’s not that good anyway. Grok makes better videos for free. My video had me without a jacket and all of a sudden I have a jacket on. It makes no sense. Do not waste your money here. It still very faulty and all they want is to get your money. It’s literally a scam!
Fraud
Be aware , I have subscribed for one week for $4.99 with a promise to generate 5 videos per week , but the truth is that I was able to generate 1 video only and not 5 as they advertised.
Was a good app
This app was amazing until it became heavily censored. Even bikini pictures are being flagged. Canceled my yearly subscription.
Doesn’t work
Downloaded the app and purchased two videos to create. After spending an hour trying to figure it out. It still doesn’t create videos. The system repeatedly directs you to purchase a video, but will not allow you to utilize what you’ve purchased to create a video. Basically fraud and fraudulent marketing.
Not my face
It’s giving me a generic pictures of different girls that look nothing like me in face. Canceling subscription after 11 tries . Very bad site.
Takes your money and doesn't give credits
Purchased the Pro version and did not get the credits to create videos, so I purchased 5 credits. After creating 1 video, my 5 credits were gone.
I then purchased 1 more video credit and the app showed that I had 1 credit available, but would proceed to request payment for more video credits any time I would try to create a new video.
I then purchased 1 more video credit and the app showed that I had 1 credit available, but would proceed to request payment for more video credits any time I would try to create a new video.
False Advertisement
They claim you get 8 videos a week with their subscription, but you actually get 8 stars to use and each video costs 5 so you get 1 video a week with an $8/week subscription. If they fixed that this would be a 5 star review because the app does what it’s designed to do.
Scam
This app will just take your money and not allow you to make any videos. I paid for it to make a simple video and nothing…. Beware
Forces to buy
It forces you to buy before you even review what it did.
It also forces you to upload to the cloud and not your phone.
It also forces you to upload to the cloud and not your phone.
Steals money
When buying credits it goes through then takes the credit away. Beware
Scam
I payed for a weekly subscription that should’ve given me 8 videos and payed again for another 5 videos and I’ve only made two, but now it’s asking me to pay fo a new video again but I should still have more than 10 video credits
Another money trap
Garbage app that pays social media to get you download…then doesn’t work and asks you to pay a monthly subscription to possibly get it right. Do better
AI Better
AI Better is awesome…..but it stops after you reach a limit! There is no explanation of how many edits are allowed, a day, a week, a month!
Scam
This app is a scam!!!! Got my $7 and I can access to anything it says I need to bay for it to make video. Smh
BEWARE ITS A SCAM!!
Dont get fooled, it says free trial the it wont work then i try na 1.99 still doesnt work beware of this scam no
Free trial say it again NO FREE TRIAL
Free trial say it again NO FREE TRIAL
Can’t use my paid subscription or restore purchases
I have an active subscription for the app that expires in 2027. Everything was working fine until about a week ago when the app stopped recognizing my “PRO” status. Whenever I click on “restore purchases” I get the error message “no purchase can be restored”. I have emailed details of my issue and screenshots to the support email and have received no answers as of today. I also sent the same info to the Instagram page that runs this app. If the support team is unable to help me at least provide an avenue so I can get a refund for all those months I have left on my subscription that I’m unable to use.
Don’t waste your money
This used to be a really cool app, but now they flag everything, literally flagged my dog as sensitive content, the word hugging is flagged as inappropriate. Not sure if it’s the Apple stores restriction or if this app’s CEO is now principal Trunchbull from Matilda, but your better off just using something on the web
NSFW Censor Sensor is Too sensitive!
The nsfw sensing software has such strong censorship on content. You can’t even edit a photo wearing a modest bathing suit, or even a tank top. It’s become essentially useless for editing anything other than a photo of someone wearing a parka. And even then, if it accepts the photo, the render might change how their clothing looks, and it will censor and block the render (literally tried to make a Disney princess edit of my wife in a loose thick sweater, and it made the sweater skin tight, with pierced nipples poking through the stitching, and then blocked 99% of the renders). So you better be damn sure you’re not showing any shoulder or ankle, or this app will be useless to you.
Review of application usage
The AI Mirror app is misleading when it comes to pricing and credits. It looks fun at first, but once you start using it, you realize how deceptive the payment system is.
First, they push you into a subscription, which already costs money. But even after subscribing, you still have to pay extra for video credits, which defeats the purpose of paying for a subscription in the first place.
The issues are:,
• Credits are used up too quickly
• You are charged again and again for additional credits
• The app does not properly return or honor unused credits
Also, have a prime example of an issue selecting a plan that is around $20 but was charged around $40 on Apple Pay. This was reported by others like paying for credits and not receiving them at all, or being charged unexpectedly during trials .
First, they push you into a subscription, which already costs money. But even after subscribing, you still have to pay extra for video credits, which defeats the purpose of paying for a subscription in the first place.
The issues are:,
• Credits are used up too quickly
• You are charged again and again for additional credits
• The app does not properly return or honor unused credits
Also, have a prime example of an issue selecting a plan that is around $20 but was charged around $40 on Apple Pay. This was reported by others like paying for credits and not receiving them at all, or being charged unexpectedly during trials .
Just a money scam
Buy it and then keep paying more to keep using it Find a better photo app.
Good App, Scam pricing
Purchased app for one week at $4.99. They gave me five credits with some videos costing five credits. I can’t find anywhere on the app how much credits cost. It’s an amazing app if you are not concerned about the final cost of each video. To me, charging credits is a scam and should be considered bare and switch pricing by Apple auditors.
Not matching
Created few videos and face absolutely not looks like mine and video too short. Very bad. 👎🏼
+ 27 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)