Review Insights · App Store
AI Phone:Call&Voice Translator
Second Phone Number Inc · 69,972 ratings · ★ 4.7
4.7
★★★★★
69,972 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Misleading description, poor performance.. Please carefully check what this app can actually do before paying for a subscription. This app looks good only in the description, but in practice it does not work as advertised." - bagirik911
2
"plan"
3 negative reviews mention this · 17% of all complaints
★★★★★ "No la recomiendo. Elegí el servicio anual y supuestamente tenía 3 días gratis y al día siguiente me cobraron el plan completo e comenzado a usar la app y verdaderamente no funciona como te muestran en las publicidades. No hace realmente la traducción, es len…" - 15Ramos16
3
"credits"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Horrible app. Paid for the full year and then mid conversation it said I needed to pay for more credits for more words in the translation. What a rip off!" - TB25257
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Misleading description, poor performance.
Please carefully check what this app can actually do before paying for a subscription. This app looks good only in the description, but in practice it does not work as advertised.
No se escucha la traduccion de una conferencia e zoom
Compre los auriculares Trans AI que utiliza la App AI Phone para escuchar la traduccion de una conferencia por Zoom o Team y ha sido imposible
Rubbish，robber
You still have to pay extra even after subscribing.
It didn't work.
I made a call because I speak Spanish, and I configured everything in the app, but it didn't translate anything. I tried speaking with the representative, but she didn't understand me either, and it sounded as if a robot were speaking.
No la recomiendo
Elegí el servicio anual y supuestamente tenía 3 días gratis y al día siguiente me cobraron el plan completo e comenzado a usar la app y verdaderamente no funciona como te muestran en las publicidades. No hace realmente la traducción, es lenta y en ocasiones no te traduce el audio solo te lo escribe en la pantalla y es lógico que te perderías en la conversación porque la persona si habla rápido la traducción siguen moviendo en la pantalla y no te da tiempo ni de leerla y quedarás como un tonto en la llamada con quien estés hablando si la usas para negocio ni se te ocurra usarla pasarás vergüenza. Mi consejo mejor estudia inglés y aprende poco a poco está app aún NO ESTÁ LOSTA PARA USARCE.
Horrible app
Paid for the full year and then mid conversation it said I needed to pay for more credits for more words in the translation. What a rip off!
间谍软件
只是为了手机个人信息个人通话记录 监控使用人群的间谍软件。只要是中国大陆开发的软件，可以说全部都是在收集全世界人的个人信息。不要下载！不要下载！
Te ofrecen un año de servicio pero realmente lo que tienes es un robo
Piensas que todo el año el dispositivo estará funcionándote lo que no te dicen es que es una tarifa prepagada te cobran cada vez que lo usas y al final te piden que sigas recargando es una completa estafa ladrones y les haces reclamo y no te responden pierdes tu dinero no compren ni adquieran este dispositivo
Waste of time
Charges credits per minute for calls that only includes a very limited amount with subscriptions and wants you to pay them for long distance calls instead of working on WhatsApp like it says, total lie and scam!
太复杂了
我无法操作，退到吧谢谢🙏
Sucks
When you use it, the speaking translator does not work. It only does subscribe.
Estafa de 3 días gratis
Si quieren probar la app vas a tener que pagar. Y si no te gusta no te regresarán el dinero. Por lo que si vas a pagar te recomiendo que pagues el plan de la semana y no te pase cómo a mí que pague 60$ por el plan anual no me gustó la app cancele y intente pedir el regreso del dinero y no te dan el dinero de regreso
$13 per hour!!
Absolutely cruel pricing. What the hell is wrong with them?? It’s a great app, but the developers are so greedy!
Communication
Poor quality, poor cancellation, poor customer service. Fantastic calls, but hard to navigate the app when there is active “free” subscription. I want to pay for the year but is forcing the free subscription to finish first. I don’t want to buy credits when I plan on paying for a year. I need someone to contact me for help. ASAP.
Won’t download
App won’t download
Blocked on ivr
You can’t use an ivr, every business has an ivr menu. App is worthless because it doesn’t pass a number press “2”. Waisted $9
No logré q funcionara
No es verdad no funciona así como dicen
Lunas
Galleta
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)