Review Insights · App Store
AI Photo Editor - BgMaster™
COOL SUMMER LIMITED · 8,012 ratings · ★ 4.6
4.6
★★★★★
8,012 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"photo"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Useless. I can’t believe how bad this app is. It has become totally unusable. There is no way to open a photo since a new format appeared. Prior to that time the object removal was so bad that it usually left the imprint of the “brush”. Removing …" - Mammyokum
2
"waste"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Stupid. Only a couple of examples and few I’m pretty sure are just for laughs. Waste of time" - DDChi4321
3
"photos"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. Commercial shows fixing or enhancing photos but this app uses AI and replaces the family in my photo with a fake family. Very disturbing. It’s nothing like what they represent" - Disappointed from Illinois
4
"money"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Waste of money. Terrible. No facial resemblance. Waste of money." - Good Traveller
5
"object"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Useless. I can’t believe how bad this app is. It has become totally unusable. There is no way to open a photo since a new format appeared. Prior to that time the object removal was so bad that it usually left the imprint of the “brush”. Removing …" - Mammyokum
6
"scam"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Scam. Commercial shows fixing or enhancing photos but this app uses AI and replaces the family in my photo with a fake family. Very disturbing. It’s nothing like what they represent" - Disappointed from Illinois
7
"terrible"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible. Not user friendly-hard to use" - LilDeadHead
8
"pictures"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Worst Program ever!!!. No way to save pictures, no way to choose folders from which load the pictures!! this is a scam!!!" - Djgeuc
9
"waste money"
3 negative reviews mention this · 14% of all complaints
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Won’t work
My app won’t work it keeps kicking me off
Useless
I can’t believe how bad this app is. It has become totally unusable. There is no way to open a photo since a new format appeared. Prior to that time the object removal was so bad that it usually left the imprint of the “brush”. Removing and replacing backgrounds worked occasionally, but was often flawed. The program crashed and stopped working numerous times. I had to delete and reopen it, losing history. I’m giving up on it and cancelling.
Scam
Commercial shows fixing or enhancing photos but this app uses AI and replaces the family in my photo with a fake family. Very disturbing. It’s nothing like what they represent
Yikes!
Literally popped different faces into my photos. Canceled within an hour of downloading.
The photo quality is low after you remove the unwanted object
Not good as it is messing with the image resolution when you remove the object from the picture
Stupid
Only a couple of examples and few I’m pretty sure are just for laughs. Waste of time
Terrible
Not user friendly-hard to use
Worst Program ever!!!
No way to save pictures, no way to choose folders from which load the pictures!!
this is a scam!!!
this is a scam!!!
Waste of money
Terrible. No facial resemblance. Waste of money.
Mediocre Results
While the adds for the app look impressive, the actual results using real photos is somewhat lacking. The replacement of the removed object typically doesn’t match the existing background very well.
Don’t be in this misled
I purchased this to pick out a new hairdo. Don’t do this. They give you about 10 pictures of hairdos and not even in your color and that’s it. Rip off
Pure gimmick
Don’t be fooled by the Facebook ads… pure gimmick. Slow to load up, only gives you suggested haircuts from set categories.
Not very intelligent…. Total waste of of money
Not very intelligent…. Total waste of of money
WORST PHOTO APP EVER
It takes forever just to tell you it can’t remove objects. The cost is outrageous for nothing. And it’s impossible to get your money back. This app sucks. Do not waste your time!!!
Terrible.
Their ads are lies.
Edit old photos
Should not judge pictures
No good
Very bad quality!! Scam
Don’t
Don’t waste your time or money😩minimal hairstyles and no color options!
Changes faces!
It cleaned up an old family photo quite well but made the faces unrecognizable. Not worth the price.
Delete this app
Delete
WOW
Pretty amazing
The girls
Walmart peeps
Not that good
Changes the facial features way to much. Ends up looking like a totally different person even if the photo doesn’t need much to fix. Cancelled my subscription after first use
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)