Review Insights · App Store
AI Photo Generator: ARTA
AIBY · 78,452 ratings · ★ 4.3
4.3
★★★★★
78,452 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
15 negative reviews mention this · 25% of all complaints
★★★★★ "Another forced subscription. Right away you’re forced to hand over payment details even for the ‘free’ trial. I’m not giving my payment details just to test an app that is probably garbage. Immediately deleted." - Knobhead99999
2
"trial"
13 negative reviews mention this · 21% of all complaints
★★★★★ "Another forced subscription. Right away you’re forced to hand over payment details even for the ‘free’ trial. I’m not giving my payment details just to test an app that is probably garbage. Immediately deleted." - Knobhead99999
3
"subscription"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Don’t buy the yearly subscription if you have never used this.. I saw the cheap yearly price and went for it. The quality on images is horrible. It always messes up the face, especially the eyes. If you live in the sticks and have horrible reception, don’t even bother. It uses the tokens per request, no…" - De@dF@ll
4
"money"
11 negative reviews mention this · 18% of all complaints
★★★★★ "1 week free is a scam. Downloaded. Read 1 week free trial. Cancelled immediately right after I downloaded. Shows I canceled it on the 14 of April was charged on the 22nd 4.99 even though my so called free trial ended. Unable to get money back. This app is a …" - Hwinder
5
"free trial"
10 negative reviews mention this · 16% of all complaints
★★★★★ "1 week free is a scam. Downloaded. Read 1 week free trial. Cancelled immediately right after I downloaded. Shows I canceled it on the 14 of April was charged on the 22nd 4.99 even though my so called free trial ended. Unable to get money back. This app is a …" - Hwinder
6
"photo"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Disappointed. The AI generated photos don’t resemble the people in the original pictures at all" - Junction Jo
7
"photos"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Disappointed. The AI generated photos don’t resemble the people in the original pictures at all" - Junction Jo
8
"week"
7 negative reviews mention this · 11% of all complaints
★★★★★ "They want your info. Updated. Paying for the app then paying for coins is a scam. I know that’s the new trend but it’s wrong. Worse thing though is you have to agree to share any pictures or videos that you use. Now that’s BS. If you don’t agree to share your content t…" - sniper710
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t buy the yearly subscription if you have never used this.
I saw the cheap yearly price and went for it. The quality on images is horrible. It always messes up the face, especially the eyes. If you live in the sticks and have horrible reception, don’t even bother. It uses the tokens per request, not image made. If you have bad reception and it errors out, it still takes your tokens. Stay away!
Another forced subscription
Right away you’re forced to hand over payment details even for the ‘free’ trial. I’m not giving my payment details just to test an app that is probably garbage. Immediately deleted.
Disappointed
The AI generated photos don’t resemble the people in the original pictures at all
They want your info. Updated
Paying for the app then paying for coins is a scam. I know that’s the new trend but it’s wrong. Worse thing though is you have to agree to share any pictures or videos that you use. Now that’s BS. If you don’t agree to share your content then you can’t generate an AI enhanced work. Good thing I only bought the intro week. Already cancelled. They responded back to ensure me my info wouldn’t be shared. A major issue with this app is it doesn’t work all the time but it still takes your credits. That’s called theft.
1 week free is a scam
Downloaded. Read 1 week free trial. Cancelled immediately right after I downloaded. Shows I canceled it on the 14 of April was charged on the 22nd 4.99 even though my so called free trial ended. Unable to get money back. This app is a BIG SCAM
Used to be good new update made it bad
I used this app for over 6 months making cute pictures. Now it basically ignores the pictures and puts two models in their places. I spent 500 coins trying to make a simple picture I’ve created before. So disappointing. Cancelling my subscription
Doesn’t provide quality Ai
After multiple attempts to generate photos or videos, there were consistent inconsistencies and after contacting for a refund and making them aware of the issue, no further help was provided. Multiple emails were sent but no additional help for a refund was provided.
Use less
They take my money and credit with one photo I try to fix and they this thing says there is something wrong try later but they still take my coins 👎🏾👎🏾👎🏾👎🏾👎🏾
Don’t waste your time
Waste of money and time
Don’t download
It’s a scheme. To just try it you need to feed it 5$. Creates one 10 second clip, plays it for you, then when you try to adjust anything you need to pump more money into it. Also doesn’t even save the first clip.
Oh and it still gives you in-app adds. Lol.
Oh and it still gives you in-app adds. Lol.
ZERO CUSTOMER SERVICE!!
I’ve been emailing these dudes for a week about all the problems I have with their app and how to fix them - with no response.
THIS APP IS NOT FREE!
In the intro it says which option you want to pay and just doesn’t let you make the photo for free
cancelling
they make it hard to cancel a subscription, they give you a free trial and then when you try to cancel it, they’ll charge you and you still won’t be able to cancel
U have to pay, no trial
They just want your money, photo looks so fake
Don’t buy it
It’s horrible! Do not pay for this it SUCKS
Terrible pictures
C
i need to find a reliable app
started free trial today. they start you off with 100 credits. Almost 6 hours ago i tried to create a video for 50 credits. The app is literally saying final touches and didnt do anything all this time. im cancelling free trial and uninstalling app no thank you
Lies about 7 day free trial
I downloaded the app and accepted the 7 day free trial to see if it was what I was looking for. Once I finally got into the actual app I looked around and it wasn’t what I was lookin for I couldn’t upload photos to edit those as is. So I deleted the app and cancelled the subscription immediately and they charged me. Don’t call it a free trial if it isn’t free…
No response
I have tried multiple times to email these people but no one ever responds back. I want to cancel my subscription. When I try to cancel my account on the app, it says there is an error and to try back later. I have tried multiple times.
Don’t do it
On a Tuesday, I was reviewing the app and in error signed up for a year. I tried to use it and irritated is to difficult for me to understand. On Sunday I requested a refund and was denied and the appeal was denied as well. Ni free 7 days too. Unless you are positive this is want you want / do not download it.
Ripoff
They charged me 6.99 a week for weeks! I didn't know i had signed up
Pay for this app
Paid for this app and I can’t even get in it I try to get a refund
Do not buy or even look at it!
If you look at this application it will end up charged to your account whether or not you want it. It is not eligible for a refund and Apple will not help you
False Advertising
If I could give zero stars, I would. It clams to be free, and unfiltered but it’s neither. It’s overpriced and restricts every word you type in. You literally can’t put the word wiener in!! Don’t waste your time and certainly don’t waste your money
Stupid
Hard to use.
Wack
Asked it to create a video of a picture to talk about micro needling and created a very short video and no audio and paid $10 for that stupid thing. So useless, do not ever pay or buy or download this app it is wack
Charge
I didn’t even subscribe, just downloaded the app and I was charged $39.99 for nothing!!
Annoyed
The lies of the ad I saw on IG brought me to purchase the app. I was trying to create an AI video like the one they promoted and there’s not even an option for it. I used what they have available and instead of making the lotion look like the videos I’ve been seeing all it do was add two sets of mouth to the damn lotion keeping the picture the same as original as well. 🤣 aside from what I wanted to do the app is ok but it definitely does not create AI full videos. The videos are like 4 secs long 🤦🏻♀️
Dump AI photo generator
This app is at best mediocre it’s not capable of following prompts/ detailed instructions on how to modify images very well.
Prepare to buy credits even when you ay for a full year
The app works but everything it can do can be done better, faster and cheaper with nanobanana. This was good a year ago, everything changed and these guys haven’t caught up yet.
When it works it’s good
Unfortunately, I’ve had so many issues with this app as of late. It does not always function properly with no help. When it works, it’s great but it’s not reliable!
I WANT MY MONEY BACK!
If I could give this zero stars boy I would! I paid for the year subscription to find out I can’t access non of the features unless I pay for it or join additional subscription. This is misleading, false advertising. I WANT MY MONEY BACK!
App Has Terrible Options
This app is a waste of money and time. It only lets you upload one photo, so how is it possible to combine 2 or more photos to one idea? And the choices are slim. Thankfully I only signed up for the trial, which I e already cancelled.
Scan
Can’t edit baby pic
Do not buy
Limited choices, everything looks fake and cartoonish . The pictures you download are way too altered. Just not at all what I was expecting.
The new update just made this app worse
Before these recent changes, I enjoy using this app for AI photo content up until now. With the increased in value for AI photos and now the data sharing policy, I’m not going back to this app again. Its ridiculous.
Stop trying to charge me
Cancelled and Deleted app and they are still trying to charge me.. Please stop
Bad bad bad
Not one image was anywhere near what I described
Scorpion stinger
Ai generator doesnt know what a scorpion looks like. You know where the stinger is on a scorpion? Garbage for images
Cancel free trial subscription
You make it difficult to cancel the free trial subscription.
Creation
Can not create using 2 images together too create 1. This is under the free trial. If this is supposed to be an intrusion to what the app can do then it flops.
Waste
Don’t waste your time. It’s very misleading. Use H selection one time and it wants money after that. The trial really is not free.
Not Happy
Keeps spinning
They are predators
They charged me $9.99/ week. Couldn’t log on, I emailed them. No response. I kept trying then I’d forget I had the subscription. A month later I was able to log in on my phone ONLY. Then they wanted to charge me extra for basic stuff like VIDEO GENERATION and creating an AVATAR. Very shady, unethical, even predatory and should not be in Apple App Store. The App Store gives consumers an impression that the app has been “approved “ which apparently isn’t true
Junk
Not worth it at all!!
Very disappointed
Unable to find/ review photos
No muy real
No me gusta. Los personajes q escojo no corresponden a los q pido.
Bad audio
Audio does not work
Save your money
The initial annual fee is reasonable. Then you use the app for 15 minutes and you have to start buying coins to continue like some cheesy dating or gaming app. Don’t bother. Plenty of better apps out there.
Terrible.
The UI looks great and the reviews rave but do yourself a favor and just skip this one.
+ 11 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)