Review Insights · App Store
AI Photo Video Editor, Enhance
COOL SUMMER LIMITED · 24,905 ratings · ★ 4.5
4.5
★★★★★
24,905 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
8 negative reviews mention this · 28% of all complaints
★★★★★ "Bait and switch. Bought annual subscription and it worked great for photos. Tried a few stupid animations and it now asks for paid points. Not sure how that happened but I cancelled my subscription since I try not to reward deception." - NMPackerFan
2
"coins"
7 negative reviews mention this · 24% of all complaints
★★★★★ "Coins???. If you pay for a year why do you have to buy coins in order to use it??? I don’t understand this. Not worth the money." - MKHancock
3
"money"
7 negative reviews mention this · 24% of all complaints
★★★★★ "Coins???. If you pay for a year why do you have to buy coins in order to use it??? I don’t understand this. Not worth the money." - MKHancock
4
"paid"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Scam. Is ridiculous that I just paid $40 dollars and is charging more money to buy coins in order to continue using the app, I wished I knew that before paying for this!" - enchanted love
5
"scam"
4 negative reviews mention this · 14% of all complaints
★★★★★ "This is an scam. I pay for a week and after couple edits they said I have to pay for more coins,I want my money back" - Goku69moderno
6
"week"
4 negative reviews mention this · 14% of all complaints
★★★★★ "This is an scam. I pay for a week and after couple edits they said I have to pay for more coins,I want my money back" - Goku69moderno
7
"free"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Don’t waste your money. Don’t waste your money. You can get anything this app offers for free on other apps. This used to be a good app, but they took away a bunch of filters and now there’s only a limited number that never changes. How many times are you going to…" - Eliza- h
8
"understand"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Coins???. If you pay for a year why do you have to buy coins in order to use it??? I don’t understand this. Not worth the money." - MKHancock
9
"worth"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Coins???. If you pay for a year why do you have to buy coins in order to use it??? I don’t understand this. Not worth the money." - MKHancock
10
"trial"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Buy before you try?. Nope. If you had atleast a trial period to see if it works as advertised, I’d be interested. Not buying before knowing it works, image quality etc" - eBrit
11
"photos"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Faces. Face on restore old photos do not look like the original person Maybe using he would be better" - Jasjas#
12
"waste"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t recommend. Very bad. They don’t show preview before charging to see if you like it or not. Waste of my $6.99. I need my refund please" - catulie
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Coins???
If you pay for a year why do you have to buy coins in order to use it??? I don’t understand this. Not worth the money.
Sucks
It makes you look different so it defeats the purpose
This is an scam
I pay for a week and after couple edits they said I have to pay for more coins,I want my money back
Michael Jackson
I purchased the weekly plan so that I could get Michael Jackson’s dance as I saw it prompted. Unfortunately, I did not see that option on my plan. VERY DISAPPOINTED
Scam
Is ridiculous that I just paid $40 dollars and is charging more money to buy coins in order to continue using the app, I wished I knew that before paying for this!
Garbage
Looks nothing like me!
Buy before you try?
Nope. If you had atleast a trial period to see if it works as advertised, I’d be interested. Not buying before knowing it works, image quality etc
Decepción
Esta aplicación no hace lo que anuncia las fotos no las hace más bonitas según se anuncia que las hace más nítidas y claras y eso es mentira las deja igual no hace diferencia no la compren NO LA RECOMIENDOMPARA MADA
Don’t recommend
Very bad. They don’t show preview before charging to see if you like it or not. Waste of my $6.99. I need my refund please
Bait and switch
Bought annual subscription and it worked great for photos. Tried a few stupid animations and it now asks for paid points. Not sure how that happened but I cancelled my subscription since I try not to reward deception.
Junk
Rip off you pay 20.00$ for the app and have to add additional money to keep using it.
Scam
Charged me $50 after canceling the subscription before the free trial.
Fake
Fake not free
This is NOT free
Advertised as free but it's not. Be careful. This app charges subscription fee to your Apple account.
Penelope dancing
Great job
Money Trap!!
Subscribed for one week, made 4 videos and then it wanted me to buy more coins to make more! What was the purpose of my subscription?
Gala pic
Greetings
You have to buy coins to use features after signing up
Skip it
Ripoff
Don’t install isn’t worth it.
Crazy
I would have loved to try it but I’m not going to pay just to try it and it crazy that you have pay for all of it I can understand something’s but not all of it
Inferior Product
Expensive meh! Not impressed with the product. The coin dance after having a subscription is simply bad policy. Waste of time and money. Tried to get a refund. Too bad, so sad.
Rip off
I purchased a one week subscription to try the app out, but stopped the recurring weekly billing immediately so I would not forget to do this. As soon as I prevented ongoing billing, the one week credits that I had paid for disappeared.
Empty pockets
You pay for a subscription and get nothing only access everything you do has to be paid no thank you
C
T
Faces
Face on restore old photos do not look like the original person
Maybe using he would be better
Maybe using he would be better
Don’t waste your money
Don’t waste your money. You can get anything this app offers for free on other apps. This used to be a good app, but they took away a bunch of filters and now there’s only a limited number that never changes. How many times are you going to use the same exact filter? Once or twice.
I’ll change my rate if they improve the app.
I’ll change my rate if they improve the app.
Absolutely Not
Subscribed for 1 week. It worked 2 times, 3 times it totally bombed out but took my coins. No where did it say when I subscribed for 6.99 a week that I’d receive a certain amount of coins to use for the week and once they were gone I would have to purchase more to continue to use this app. Really?? What a scam!! I did give it 2 stars instead of 1 because the 2 times it did work generated pretty decent videos.
Subscription
I just paid $40 to upgrade my subscription from the trial subscription to a year long subscription. Yet, it will not allow me to AI any more photos without purchasing seven dollars more worth of coins or I have to wait 25 more hours..
Don’t like
I do not like this program - to hard for me to understand
Sentiment summary
88%
Positive (4-5★)
6%
Neutral (3★)
7%
Negative (1-2★)