Review Insights · App Store
AI Photo Video Editor, Enhance
COOL SUMMER LIMITED · 28,065 ratings · ★ 4.6
4.6
★★★★★
28,065 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"coins"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Money sucking POS.. Got to use this for a half hour before my coins ran out and I needed to spend more money or wait a week. What a terrible app. I can’t believe anybody would be happy with this. And most importantly, if you’re not happy with the media you mak…" - Ramfan1959
2
"photo"
4 negative reviews mention this · 22% of all complaints
★★★★★ "horrible. i clicked on 'old photo', it went to 'crop&. i clicked on something else, it went to 'crop'. i clicked on something expensive, it charged me 250 credits, and did nothing. why? and why have credits AND charge me for a week? horrible!" - Knew & Used
3
"charged"
4 negative reviews mention this · 22% of all complaints
★★★★★ "horrible. i clicked on 'old photo', it went to 'crop&. i clicked on something else, it went to 'crop'. i clicked on something expensive, it charged me 250 credits, and did nothing. why? and why have credits AND charge me for a week? horrible!" - Knew & Used
4
"scam"
4 negative reviews mention this · 22% of all complaints
★★★★★ "This is scam. This is scam. Don’t buy it. It doesn’t work." - I wule fuu
5
"money"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Money sucking POS.. Got to use this for a half hour before my coins ran out and I needed to spend more money or wait a week. What a terrible app. I can’t believe anybody would be happy with this. And most importantly, if you’re not happy with the media you mak…" - Ramfan1959
6
"subscription"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Scam. I paid for a year subscription which is useless and they gave me a certain amount of coins, every use or process takes away …once you run out then you got to pay to use - what is the use of subscription?? And the quality is not worth it" - Chicanyc
7
"week"
3 negative reviews mention this · 17% of all complaints
★★★★★ "horrible. i clicked on 'old photo', it went to 'crop&. i clicked on something else, it went to 'crop'. i clicked on something expensive, it charged me 250 credits, and did nothing. why? and why have credits AND charge me for a week? horrible!" - Knew & Used
8
"doesn"
3 negative reviews mention this · 17% of all complaints
★★★★★ "This is scam. This is scam. Don’t buy it. It doesn’t work." - I wule fuu
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
horrible
i clicked on 'old photo', it went to 'crop&. i clicked on something else, it went to 'crop'. i clicked on something expensive, it charged me 250 credits, and did nothing. why? and why have credits AND charge me for a week? horrible!
Bs
Face on the video looks totally different from the original picture!
LV & Me
Photo placed on incorrect incorrect selection.
Proof!
Why not let someone try it first. Either a free trial or at the very least, a sample of what it can do??
This is scam
This is scam. Don’t buy it. It doesn’t work.
Money sucking POS.
Got to use this for a half hour before my coins ran out and I needed to spend more money or wait a week. What a terrible app. I can’t believe anybody would be happy with this. And most importantly, if you’re not happy with the media you make you shouldn’t be charged with not keeping it. Just terrible!
Scam
I paid for a year subscription which is useless and they gave me a certain amount of coins, every use or process takes away …once you run out then you got to pay to use - what is the use of subscription?? And the quality is not worth it
Paid subscription: only 3 videos per day!
With the weekly paid subscription, they give you 1500 “credits”. Each video is 500! Deleted & canceled
Horrible app
This app is horrible for requiring you to pay a subscription fee to try out the app based on what they advertised as their produce but the product is nowhere to be found on the app and the images they produce are not accurate portrayals of face images. Do not purchase this app
Garbage
All I wanted was an app to clean up a photo. This app not only color corrected (which, in fairness, worked great), but it changed the photo and actually changed the person, too! Why would I want a photo of someone else?! Absolute garbage. What a waste of $7.99. Don’t buy.
Not worth the price
I just canceled my subscription and I really want my money back. I click on videos and they don’t come out as videos. It comes out as it’s still shot, but they take the coins.. This whole site is generated to spend coins and get you to buy coins to make these photos or videos. It’s not worth it.
Scammed me out my money
While this app is incredible it doesn’t say anywhere before subscribing that you will be charged additionally for purchasing coins! Have to wait an entire week before replenishing!!!
The worst
Even though you buy the app, everything you want to do costs more. This is a complete scam
Doesn’t work
Tried to animate photo it charged me coins and it didn’t work not even a weird animation just nothing
Want my money back
Well, this was a waste of $19.99. It’s the last time I give an app the benefit of the doubt that it will live up to its promises. The retake and filter functions completely turn faces into unrecognizable caricature rather than enhancing the photos.
Please refund my money.
Thank you.
Received developers response.
I still want my money back, now. Such a scam. Refund my money or I’ll pursue this with Apple directly.
Please refund my money.
Thank you.
Received developers response.
I still want my money back, now. Such a scam. Refund my money or I’ll pursue this with Apple directly.
Absolute garbage
Useless as tits on a bull
Almukdad
Really very bad app, don’t purchase
What happened!!
I don’t hardly use it and all my
Points are gone!! 🤷🏻♀️🤷🏻♀️
Points are gone!! 🤷🏻♀️🤷🏻♀️
Sentiment summary
88%
Positive (4-5★)
5%
Neutral (3★)
6%
Negative (1-2★)