Review Insights · App Store
Aiko
Sindre Sorhus · 323 ratings · ★ 4.7
4.7
★★★★★
323 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"transcribe"
6 negative reviews mention this · 43% of all complaints
★★★★★ "Not for Intel Macs. Just be forewarned, it isn’t until after you purchase the app that you’re notified that it doesn’t work well with Intel Macs. It’s terribly slow (10 hours to transcribe an hour meeting)" - Disappointed2xd
2
"doesn"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
3
"work"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
4
"transcribing"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
5
"recording"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
6
"paid"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Confusing. I paid, I downloaded, I opened it, and I'm confused about how to use it. You capture one note, you don't know where it went, then you start to record another thing, and you don't know where the first note went. It's so confusing. I really r…" - blackmacmac
7
"words"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
8
"audio"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Doesn’t Work. I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter…" - hhhhhhhwww22
9
"doesn work"
3 negative reviews mention this · 21% of all complaints
10
"slow"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Not for Intel Macs. Just be forewarned, it isn’t until after you purchase the app that you’re notified that it doesn’t work well with Intel Macs. It’s terribly slow (10 hours to transcribe an hour meeting)" - Disappointed2xd
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn’t Work
I tried using this app instead of Otter.AI, but the tool got stuck transcribing the first few words in my recording over and over. I adjusted the settings to prevent the error, but doing so had no effect. Wish I could get a refund! In Otter, the transcription worked just fine with the same audio clip.
What a disappointment
I’ve purchased the app for an important event when I needed a transcribing service urgently. And it failed me completely.
All I would get was a repeat first sentence under a different time stamp.
What a disappointment. Paid disappointment
All I would get was a repeat first sentence under a different time stamp.
What a disappointment. Paid disappointment
Application not responding
It used to work properly, but recently it fails to even start on my computer. I constantly see Application not responding the from the moment I try to open the app. Quitting, restarting my computer all don’t work so the app is basically unusable at the moment
Doesn’t work anymore
No matter what, it just transcribes the word “you” over and over. It used to work okay, while it still repeated words or phrases if the recording was too long, but now it does not work at all. Hoping this is fixed because I used to enjoy this app.
Slow, inaccurate, overpriced
This app is slow to transcribe, have to leave the screen on to wait for it to finish transcribing slowly. A lot of words got transcribed wrong while the audio quality is fine. Way overpriced for this result and for an app using open source AI model. It used to be free and now this quality for 22 bucks? Disappointed.
A bunch of dots
Gave it audio to transcribe and all it did was post a bunch of … … …. and nothing else.
Save your money! It’s not worth it!
I paid $20 for this garbage! It doesn’t transcribe completely, the app just automatically closes when I try to upload a voice memo! Also, I dislike the fact that you have to stay in the app until it finish transcribing, you can’t respond to a message or anything. It’s very lacking! Esp for something you’re required to pay $20!
Very slow and unreliable
Very slow and unreliable
Constant Crashes
Not well built. Constantly crashes and never finishes transcriptions.
App crashes
Is there a time limit or length limit to the recording? This app keeps crashing when trying to transcribe a 1 hour recording
Not ready
I have several times to transcribe a recording of an interview. It crashed 3 times and on the 3rd, it locked up my ipad and I had to a hard restart to u lock it..
Bugged Out
Hate to write a bad review when everyone's have been so positive!
Tried this three times, and each time it took one sentence and just rewrote it hundreds of times. Maybe a version bug?
I'm on 14.4.1... Happy to change the review if anyone from the team wants to help me fix it.
Tried this three times, and each time it took one sentence and just rewrote it hundreds of times. Maybe a version bug?
I'm on 14.4.1... Happy to change the review if anyone from the team wants to help me fix it.
Confusing
I paid, I downloaded, I opened it, and I'm confused about how to use it. You capture one note, you don't know where it went, then you start to record another thing, and you don't know where the first note went. It's so confusing. I really regret paying for this thing. Never pay for something you cannot try ever again.
Not for Intel Macs
Just be forewarned, it isn’t until after you purchase the app that you’re notified that it doesn’t work well with Intel Macs. It’s terribly slow (10 hours to transcribe an hour meeting)
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)