Review Insights · App Store
Airclub - Flight Deals
Arcadia Labs Inc. · 8,938 ratings · ★ 4.8
4.8
★★★★★
8,938 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 46% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
2
"trial"
10 negative reviews mention this · 38% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
3
"charged"
8 negative reviews mention this · 31% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
4
"flights"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Won’t load. It has been working to view available flights but now it just buffers even after deleting and downloading twice" - Supposed to be fun
5
"free trial"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
6
"google"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Terrible App- Don’t get it. Doesn’t help, it’s basically just Google Flights. The free trial did not send out email before it charges and the app overall sucks. The refund feature on their app does not work either. Hope this helps." - Briana562
7
"subscription"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
8
"cancelled"
5 negative reviews mention this · 19% of all complaints
★★★★★ "TRASH APP. There are no deals. I was charged after I had already cancelled the membership. Thankfully apple gave me a refund but this app sucks. Do not download!!" - Agmae2000
9
"google flights"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Terrible App- Don’t get it. Doesn’t help, it’s basically just Google Flights. The free trial did not send out email before it charges and the app overall sucks. The refund feature on their app does not work either. Hope this helps." - Briana562
10
"signed"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
11
"days"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not free. Only 7 days free" - Kdawg2489
12
"scam"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam app. Yet another app stealing peoples emails, selling them and then wanting to charge after the trial ends!!! Scammers" - Isnosky
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not free trial
I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription.
Not free
Only 7 days free
Scam app
Yet another app stealing peoples emails, selling them and then wanting to charge after the trial ends!!! Scammers
TRASH APP
There are no deals. I was charged after I had already cancelled the membership. Thankfully apple gave me a refund but this app sucks. Do not download!!
Won’t load
It has been working to view available flights but now it just buffers even after deleting and downloading twice
Charge to Use
Couldn’t even look up a single flight with getting hit with a paywall. Required to enter loads of info just to hit a paywall and not be able to use
Expensive and not user friendly
It’s expensive for a flight search tool. I found this through a TikTok suggesting it was an app to find travel, but you can’t actually search for specific travel at all. It picks random dates and random places. When I filtered for the destination, I was only given a few options on dates. I guess it might be an okay app for somebody who doesn’t mind when or where they’re going, but I was trying to find a deal on a specific date and place.
Scam
Scamming they charged me after i cancelled my membership
Be careful with trial
I was charged a full year after deleting my account.
Scam
Should have read the reviews before I downloaded. Downloaded it for 5 minutes and it only showed fake destinations out of the country. When I realized this is not what I was looking for, I went to delete the account and it makes you check off that you agree that there is no refund after the free trial even tho I’ve had the app for all of 5 minutes. I regret downloading this app and strongly do not recommend this scam. Shame on you people.
Don’t waste your time.
This app promises cheaper and more frequent travel, but then makes you pay to see the deals. In the end it’s not that much cheaper by the time you pay for a monthly membership. I’d rather save the 95 dollars a year and put that towards my flights.
Charged fee
Signed up for 7 day trial, cancelled same day I signed up so barely day 1 of trial and was charged $9.99
Terrible App- Don’t get it
Doesn’t help, it’s basically just Google Flights. The free trial did not send out email before it charges and the app overall sucks. The refund feature on their app does not work either. Hope this helps.
No free trial. Immediately charged
Title says it all. And nobody responds in the app on their “customer service” please save yourself the headache and avoid this app
Scam
Complete scam. I signed up for a 7 day free trial and cancelled before the 7 days were up and they charged me 5 days into the free trial. When I reached out to support they told me I would have to go through Apple which I did and luckily they issued a refund
WONT LET ME DELETE
Awful app where they won’t let you delete without your information!!! Don’t download
No thank you
Don’t like a app where I have to pay for an app where it says in app purchases w/ ad’s. Then it gives me a subscription service after making me go through about five minutes worth of questions, no thanks..
PREDATORY; Charged before “Cancel email” sent out
Throughout the sign up process, the app continually reassures users they will send out an email the day before your 7 day trial ends so you can cancel if you’re not happy. I checked my email on the day I thought was the day before the charge day was so I could lower my subscription plan (was on the fence between cancelation or drop to a lower tier). There was no email that day or the day the 7 day trial was to end. Yesterday, I got charged for the full premium subscription yesterday. That really irked me, because if you go on the app, there is no way to switch down or even view details of your subscription. TODAY, I get the email saying I am about to be charged and with instructions on how to cancel or drop to a lower tier. This is predatory and feels super scammy, now that I cannot cancel or modify my subscription. It also states my subscription will renew on November 4, 2026. Today is November 9, 2025. How is my subscription 5 days shorter than what I paid for? There’s no way to reach out to customer service. Would not recommend since it is not honest with its practices.
Please contact me
I signed up for a free trial canceled it and deleted my app. The next day way was billed $29.99 for an annual subscription. If I go back to the app it wants me to sign up again and pay another $29.99
Not Free search
You pay for their services. Will just Google it.
WARNING! Sells private data. Not free.
Deceptive app. Sells private data as soon you sign up. Doesn’t tell that it’s a paid app till you signup. BUYER BEWARE. DO NOT INSTALL.
Google flights is better
Not enough filters, misleading prices, for example, the price before you add a carry on, it doesn’t airports listed that aren’t mainstream destinations
No button to cancelled membership
Bad
Useless App
Paid Subscription required. Does not allow you to set trip duration. Also most flights are only for a few days or a week at most. Google flights is free and 10X better. Results provided are not usable and are mediocre at best
Google is free
Not much added value when tools like google flights is free. You can also have google flights notify specific dates you’re trying to leave. Unless you’re short on time and want daily notifications of deals I don’t think it’s worth it.
Just a front end to the FREE Google flights page
This is revealing itself to be nothing more than a simpler and less helpful front end interface to the same Google flights page that anyone can already use. Much more info and options already available at the native Google flights page. No thx
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)