Review Insights · App Store
Airclub - Flight Deals
Arcadia Labs Inc. · 10,712 ratings · ★ 4.8
4.8
★★★★★
10,712 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
14 negative reviews mention this · 54% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
2
"free"
11 negative reviews mention this · 42% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
3
"charged"
10 negative reviews mention this · 38% of all complaints
★★★★★ "SCAMMING and Still charged my Account. I wanted to try this app with the “7 day free trial” and it seemed to be a decent app. I decided I didn’t want to keep it and canceled the subscription before the date was up for the free trial. Yet I still got charged the $40 for the yearl…" - Stetson Moss
4
"free trial"
9 negative reviews mention this · 35% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
5
"subscription"
8 negative reviews mention this · 31% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
6
"scam"
5 negative reviews mention this · 19% of all complaints
★★★★★ "SCAMMING and Still charged my Account. I wanted to try this app with the “7 day free trial” and it seemed to be a decent app. I decided I didn’t want to keep it and canceled the subscription before the date was up for the free trial. Yet I still got charged the $40 for the yearl…" - Stetson Moss
7
"days"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
8
"downloading"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
9
"customer"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
10
"service"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Strong armed robbery. Free trial? More like a $42 trap. I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out o…" - Torean313
11
"flights"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Pointless app. Can’t even search destination flights and it makes you pay a monthly fee to use it." - zaytovendabarber
12
"signed"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Not free trial. I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription." - Lynluv2sing
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Strong armed robbery
Free trial? More like a $42 trap.
I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out of downloading or updating any apps until I paid the $42 subscription.
If I’d been using the app for a month, I’d own that mistake. But charging someone $42 after only two days for an app that was never used is wild.
Whether it’s Apple, AirClub, or the way their subscription system is set up, it felt less like customer service and more like being forced to pay a ransom just to get my App Store back. Lesson learned.
I downloaded the app to see if it was something I’d actually use. It wasn’t, so I never even opened it after that. I forgot to cancel the free trial, and just two days after it ended, Apple locked me out of downloading or updating any apps until I paid the $42 subscription.
If I’d been using the app for a month, I’d own that mistake. But charging someone $42 after only two days for an app that was never used is wild.
Whether it’s Apple, AirClub, or the way their subscription system is set up, it felt less like customer service and more like being forced to pay a ransom just to get my App Store back. Lesson learned.
Not recommended
I got a few pings during the free trial, then upgraded to the yearly and haven’t seen a ping in over 2 months. The customer support tab doesn’t load and states there is an error so you can’t even talk to someone
Pointless app
Can’t even search destination flights and it makes you pay a monthly fee to use it.
SCAMMING and Still charged my Account
I wanted to try this app with the “7 day free trial” and it seemed to be a decent app. I decided I didn’t want to keep it and canceled the subscription before the date was up for the free trial. Yet I still got charged the $40 for the yearly subscription. What a scam.
Another subscription app
Dumb
False advertising
When downloading this app it said it would notify me prior to the end of the 7- day trial period and charging my credit card. I never received any notice until after I was charged for the annual subscription fee.
Not free trial
I signed up for the one week free trial then 39.99 per year and IMMEDIATELY was charged $9.99 so I canceled my subscription.
Not free
Only 7 days free
Scam app
Yet another app stealing peoples emails, selling them and then wanting to charge after the trial ends!!! Scammers
TRASH APP
There are no deals. I was charged after I had already cancelled the membership. Thankfully apple gave me a refund but this app sucks. Do not download!!
Won’t load
It has been working to view available flights but now it just buffers even after deleting and downloading twice
Charge to Use
Couldn’t even look up a single flight with getting hit with a paywall. Required to enter loads of info just to hit a paywall and not be able to use
Expensive and not user friendly
It’s expensive for a flight search tool. I found this through a TikTok suggesting it was an app to find travel, but you can’t actually search for specific travel at all. It picks random dates and random places. When I filtered for the destination, I was only given a few options on dates. I guess it might be an okay app for somebody who doesn’t mind when or where they’re going, but I was trying to find a deal on a specific date and place.
Scam
Scamming they charged me after i cancelled my membership
Be careful with trial
I was charged a full year after deleting my account.
Scam
Should have read the reviews before I downloaded. Downloaded it for 5 minutes and it only showed fake destinations out of the country. When I realized this is not what I was looking for, I went to delete the account and it makes you check off that you agree that there is no refund after the free trial even tho I’ve had the app for all of 5 minutes. I regret downloading this app and strongly do not recommend this scam. Shame on you people.
Don’t waste your time.
This app promises cheaper and more frequent travel, but then makes you pay to see the deals. In the end it’s not that much cheaper by the time you pay for a monthly membership. I’d rather save the 95 dollars a year and put that towards my flights.
Charged fee
Signed up for 7 day trial, cancelled same day I signed up so barely day 1 of trial and was charged $9.99
Terrible App- Don’t get it
Doesn’t help, it’s basically just Google Flights. The free trial did not send out email before it charges and the app overall sucks. The refund feature on their app does not work either. Hope this helps.
No free trial. Immediately charged
Title says it all. And nobody responds in the app on their “customer service” please save yourself the headache and avoid this app
Scam
Complete scam. I signed up for a 7 day free trial and cancelled before the 7 days were up and they charged me 5 days into the free trial. When I reached out to support they told me I would have to go through Apple which I did and luckily they issued a refund
WONT LET ME DELETE
Awful app where they won’t let you delete without your information!!! Don’t download
No thank you
Don’t like a app where I have to pay for an app where it says in app purchases w/ ad’s. Then it gives me a subscription service after making me go through about five minutes worth of questions, no thanks..
PREDATORY; Charged before “Cancel email” sent out
Throughout the sign up process, the app continually reassures users they will send out an email the day before your 7 day trial ends so you can cancel if you’re not happy. I checked my email on the day I thought was the day before the charge day was so I could lower my subscription plan (was on the fence between cancelation or drop to a lower tier). There was no email that day or the day the 7 day trial was to end. Yesterday, I got charged for the full premium subscription yesterday. That really irked me, because if you go on the app, there is no way to switch down or even view details of your subscription. TODAY, I get the email saying I am about to be charged and with instructions on how to cancel or drop to a lower tier. This is predatory and feels super scammy, now that I cannot cancel or modify my subscription. It also states my subscription will renew on November 4, 2026. Today is November 9, 2025. How is my subscription 5 days shorter than what I paid for? There’s no way to reach out to customer service. Would not recommend since it is not honest with its practices.
Please contact me
I signed up for a free trial canceled it and deleted my app. The next day way was billed $29.99 for an annual subscription. If I go back to the app it wants me to sign up again and pay another $29.99
Not Free search
You pay for their services. Will just Google it.
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)