Review Insights · App Store
AIReel：AI Video Generator
Zhao Yali · 262 ratings · ★ 4.3
4.3
★★★★★
262 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Absolute Scam. Wanted a video like the ads?, don’t waste your money, says it’s only available in premium, only has plans like normal or pro that are confusing on purpose, spent 12$ for a month and got nothing good out of it." - Alejandro Fournillier
2
"video"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Absolute Scam. Wanted a video like the ads?, don’t waste your money, says it’s only available in premium, only has plans like normal or pro that are confusing on purpose, spent 12$ for a month and got nothing good out of it." - Alejandro Fournillier
3
"waste"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Absolute Scam. Wanted a video like the ads?, don’t waste your money, says it’s only available in premium, only has plans like normal or pro that are confusing on purpose, spent 12$ for a month and got nothing good out of it." - Alejandro Fournillier
4
"give"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Fix this stuck at 99%. The app works well. But sometimes it will just be stuck generating at 99%. This is a huge problem because it can persist with multiple generations that can make you stuck making any more. Which happened to me. I waited a whole day for all t…" - Mattdaddy64
5
"scam"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Absolute Scam. Wanted a video like the ads?, don’t waste your money, says it’s only available in premium, only has plans like normal or pro that are confusing on purpose, spent 12$ for a month and got nothing good out of it." - Alejandro Fournillier
6
"single"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. 3 photos and 3 errors. Couldn’t make a single short clip. This developer needs a ridiculous amount of more compute. Stop being cheap and buy the chips." - Avoid Asia Inspection
7
"doesn"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Fix this stuck at 99%. The app works well. But sometimes it will just be stuck generating at 99%. This is a huge problem because it can persist with multiple generations that can make you stuck making any more. Which happened to me. I waited a whole day for all t…" - Mattdaddy64
8
"trash"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Absolute Rip off. The Ads on FB and everywhere really talk this app up claiming it can do “anything”, instead it can only do very specific things and anything that deviates from that gets struck down. At least they give you the credits back, I’d give this ap…" - Thethinkinghermit
9
"videos"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Garbage Pay to use. The advertisements they have for putting yourself into videos is fake. It’s just garbage this entire app is. You can go on Grok or ChatGpt and do everything they offer. Do not recommend." - JaySean Jabari Got The 9s
10
"work"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Fix this stuck at 99%. The app works well. But sometimes it will just be stuck generating at 99%. This is a huge problem because it can persist with multiple generations that can make you stuck making any more. Which happened to me. I waited a whole day for all t…" - Mattdaddy64
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Absolute Scam
Wanted a video like the ads?, don’t waste your money, says it’s only available in premium, only has plans like normal or pro that are confusing on purpose, spent 12$ for a month and got nothing good out of it.
Scam
3 photos and 3 errors. Couldn’t make a single short clip. This developer needs a ridiculous amount of more compute. Stop being cheap and buy the chips.
Absolute Rip off
The Ads on FB and everywhere really talk this app up claiming it can do “anything”, instead it can only do very specific things and anything that deviates from that gets struck down. At least they give you the credits back, I’d give this app 0 stars if I could. Absolute garbage, don’t even download this trash.
This is trash
Ok so you have three subscriptions and trial like how you made this app to go to court it’s so bad. 1 star I had to for the subscription and can’t even get what I want the add is so inappropriate
Garbage Pay to use
The advertisements they have for putting yourself into videos is fake. It’s just garbage this entire app is. You can go on Grok or ChatGpt and do everything they offer. Do not recommend.
What a scam
No way people gave this 4 stars. You buy a subscription (which are outrageous I might add) and they give you some coins because even though you bought a subscription you still need coins to create AI videos, pictures what ever. Then you go to make an AI video and it wants you to subscribe to get more coins. I want my money back. This should be illegal.
Disappointment
Just bought it today and paid for the most advanced package. Have tried over 10 times to make a ai video and made sure there was no internet problems or setting problems. It has failed to generate every single time. I wasted $100 I will never get back. Don’t be like me. Ignore this app
Pago Obligado
Tengo una cuenta activa en mi otro celular, y quise pasarla a este y no me ponen la opción iniciar sesión.
No
No
Doesn’t work
I haven’t been able to upload a single photo to it. The little wheel just keeps spinning. DO NOT WASTE YOUR TIME!
Ineffective
This app is very ineffective, all my animals are coming out cartoonish. I don’t know , what happened. The app has turned to junk.
Scammers
What is this I took a monthly deal for 12.99
I got charged $41.69 you will not steal my money !!! I’m calling Apple!
I got charged $41.69 you will not steal my money !!! I’m calling Apple!
false advertising
this app is supposed to give you unlimited videos as it advertises, but it does not. The videos work off credit. this app is worthless and a fraud
How do you unsubscribe
Can’t even unsubscribe
Days to view a creation
It says it it’s done with creating something, but it literally took me two days to view something. Definitely not my network I have extremely fast fiber optic.
Your app does not work!!
Just did your updates … I still have a blank screen!!
In a few days I’ll ask for my money back
In a few days I’ll ask for my money back
App unusable
Tried reasoning but never got a response. 6 emails! Do not waste your time, this app unusable.
Trash
I would never pay for a year without getting to try an app for free. It’s stupid to think anyone will pay you before they know it works!
This game is bad
It only gives you 60 gems to make one video and it makes you pay for more
Fix this stuck at 99%
The app works well. But sometimes it will just be stuck generating at 99%. This is a huge problem because it can persist with multiple generations that can make you stuck making any more. Which happened to me. I waited a whole day for all those generations to get done and nothing happened. I either get my credits back or I can just say this to everyone that unless this issue is fixed: Don’t get this app, find something else that can do it, and don’t waste your money on an app with a team that doesn’t give a damn and just wants to steal your money.
Gives generic nonsense
If it doesn’t like your photos it just gives you some uninteresting pablum instead.
App not loading
Please fix
Not working the way I thought
Disappointing
Sentiment summary
83%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)