Review Insights · App Store
All in Hole: Black Hole Games
HOMA GAMES · 115,075 ratings · ★ 4.9
4.9
★★★★★
115,075 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
34 negative reviews mention this · 69% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
2
"levels"
21 negative reviews mention this · 43% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
3
"play"
13 negative reviews mention this · 27% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
4
"without"
13 negative reviews mention this · 27% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
5
"level"
13 negative reviews mention this · 27% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
6
"money"
12 negative reviews mention this · 24% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
7
"impossible"
10 negative reviews mention this · 20% of all complaints
★★★★★ "WAS a great way to decompress☹️. I’ve been with this game from within weeks of its release and so much has changed. We’ve traded not amazing but very decent graphics for a greedy program that adapts endlessly, to deplete resources and get more money from the player. Spend …" - victoriamelillo
8
"coins"
9 negative reviews mention this · 18% of all complaints
★★★★★ "WAS a great way to decompress☹️. I’ve been with this game from within weeks of its release and so much has changed. We’ve traded not amazing but very decent graphics for a greedy program that adapts endlessly, to deplete resources and get more money from the player. Spend …" - victoriamelillo
9
"every"
8 negative reviews mention this · 16% of all complaints
★★★★★ "WAS a great way to decompress☹️. I’ve been with this game from within weeks of its release and so much has changed. We’ve traded not amazing but very decent graphics for a greedy program that adapts endlessly, to deplete resources and get more money from the player. Spend …" - victoriamelillo
10
"complete"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
11
"playing"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
12
"spend"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Takes away the fun of playing. The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra hel…" - Cutiekellz
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
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Timer
Stressful timer
WAS a great way to decompress☹️
I’ve been with this game from within weeks of its release and so much has changed. We’ve traded not amazing but very decent graphics for a greedy program that adapts endlessly, to deplete resources and get more money from the player. Spend money on boosters like a magnet and enlarged sink hole, only to have it jam with items, no matter how many or their size, every single time. Random items will jump away when trying to scoop them up and when using the new feature “Black Hole”, somehow the bombs are attracted and mysteriously jump towards the hole. Some items begin to move as if made of rubber and some just don’t seem to be able to fall in if you’re doing too well. The “bonus” coin level is impossible to achieve more than just over 500 coins. There simply isn’t enough time to gather enough, to ever get the large chest. So it’s nice to be able to pick up a few coins in a level where there are no bombs but there is no chance of getting anything that you notice in your total amount. At the most possible amounts gathered, it is not even half as much as is needed to buy any booster and there is no way of knowing if and when you ever get this random level. Whenever I buy a coin package, there are suddenly the most ridiculously difficult levels and so much noticeable glitchy behavior to the game, that gives the advantage to the game, not the player. It’s all very subtle as I’m sure the program has been updated so that it is geared to make as much money for the company as possible. There are many little things happening so the once challenging but relaxing game has become a stressful experience that feels like being cheated and ripped
off without end. I’m deleting this game that I’ve been playing for literally years now because it’s lost its appeal as a way to decompress. I’m sure there’s a demographic that will be fine with this game as it is now but there are other games just like this that have not reached this level of absurd difficulty, et~greed. If you’re ok with feeling cheated at every turn paying constantly, at an average of 10$ per hour of play, then this game is for you.
off without end. I’m deleting this game that I’ve been playing for literally years now because it’s lost its appeal as a way to decompress. I’m sure there’s a demographic that will be fine with this game as it is now but there are other games just like this that have not reached this level of absurd difficulty, et~greed. If you’re ok with feeling cheated at every turn paying constantly, at an average of 10$ per hour of play, then this game is for you.
Purchases
Fun game but…You get charged TWICE of what it says you will be charged if you purchase something!!
Don’t want it.
Frak Yoooozzzz
Frustrating
The game itself is fine. What is frustrating is the app randomly decides to update to new content and the app freezes. It has done this twice in the middle of a game.
Constant updates
I love the game however, it seems like every time I purchase a special pack, the game is frozen because it’s “downloading new content” which renders the game unplayable until the download is complete. So far today, the game has been unplayable for numerous hours and that means the 60 hours of extra ⚡️time I paid for is just ticking away. 😤
No this was a waste of my time.
I do not want to play this game anymore because it is so boring and I think the game is too short. I passed all the levels. To me the timer is to fast. It is impossible to get all of the food into the black hole. This game is to boring not for me.
Fun but….
Fun game but you can only get to about level 196 before you have to spend money to win. Timer becomes too short. Fun while it lasted, but I’ll be deleting the game now because I’m not throwing money into it. On to the next!
Support
Support just ignores you
Downhill Slide
This game used to be so much fun, then I guess the developers got greedy. Now they are trying to FORCE people to purchase coins and boosters. I've talked to a ton of people who have become frustrated and disgusted with the game over the last few months. I think the developers are going to be unpleasantly surprised at how much their plans are going to backfire. Give us back the game we loved!
Recent updates made it impossible to enjoy
I used to love this game but over the past couple updates the game has got incredibly hard and seemingly impossible to pass a level without playing it 37 times or using every booster you have. The updates have suckkked the fun out of this game. I went from playing daily to barely playing at all because it's not fun to me anymore.
Update: the game still sucks 🥲 it used to be so fun but now I have to play some levels over 10 times to beat it, it never used to be that way. I can tell by the other reviews that I'm not alone!
Update: the game still sucks 🥲 it used to be so fun but now I have to play some levels over 10 times to beat it, it never used to be that way. I can tell by the other reviews that I'm not alone!
Fun doesn’t last
Really enjoyed this game for a little while, but I’ve reached the point where the timer is so short it’s impossible to pass any of the levels without boosts and coins to extend the timer. Which means throw money endlessly at the game. Which I’m not going to do.
Glitch in App
I was on a winning streak and was about to complete the spaceship challenge when the app glitched and the food item I needed was stuck outside the screen and I lost my streak and used all my coins to try to fix it! Ugh!
It’s hole.io with fruit
Pretty much in the title, fruit instead of a city. Boring in the end…
Start of game
now i dont know if its just because of the number of iPhone i have but when i downloaded the game and opened the game it would open the game but give a bar at the bottom and the bar never filled up ao i could play the game and i have tried deleting it and reinstalling it but it hasnt worked. it would be very much appreciated if the creator of this game would fix this!
Not enough time
Not enough time to finish some levels and end up stuck on the same level for days trying to build up enough coins to buy more time. It’s not fun when you’re being forced to make a purchase because no matter how you play the level your goal is un-achievable.
Deleting
I have had this game for quite awhile but I am deleting it! The levels are getting impossible and I shouldn’t have to play the same level for 3 days! I’ll download a different one where the developers are smarter!
Ads
Ads and more ads
Way to ruin a great game
I've been playing this game for a long time (over level 3000). It was challenging, and you had to work to make it through some levels, but it was still fun. After recent updates, the game has become a money grab. The levels give nowhere near enough time to complete without using boosters and coins. It used to be possible to at least play more than one level before getting stuck. Now it's every single level. And the time limits are so low you can't even collect half the items. This was my favorite daily game, and I have spent before. I won't be spending another dime since that is all the developers seem to care about now.
Frequent Crashes
This app frequently crashes on my iPad. It’s the only app I have that does this.
Rip off
My grandson was playin this game I bought him some extra men it said $4.99 well it popped up on my bank $45 well in my line of work this is what we call fraud I’m not gonna let this stand I sent this along with the picture that shows it cost $4.99 and you charged me $45 so my lawyer is going to take this for free because what your doing is illegal
Реклама
Очень много рекламы после каждой игры которая в среднем идет 1-2 минуты
Later levels are ridiculous
Levels after 1500 can be nearly impossible to beat without using power ups or real money (to buy the power ups).
Was fun in the beginning
This game used to be fun. I would play multiple times a day. Now the levels are near impossible without purchasing coin packs or additional boosters. Incredibly disappointing. The developers know exactly what they’re doing. Forcing people to buy the “extras” in order to advance in the game. Complete BS.
Fun but features suck
The magnet throws the objects around and barely gets any in the hole. Hard and super hard are basically un passable unless you have helps or spend money. They make you pay to get rid of ads. This game is not worth spending money on!!!!!!
Decent until last update
After the last update, constant glitches with almost every ad that kicks me out, freezes, or blanks the screen, all of which requires a restart and loss of bonuses. Time to uninstall and find a new game.
Deleting app
I have enjoyed this game too much. I REFUSE to spend money on ANY game. You make enough on my data & ads. I have made it to level 11xx in just weeks, don’t like waiting so long for lives, long time waiting for teammates to help. You should offer ads for extra time and to revive after a bomb. ALSO- I JUST GOT CHEATED OUT OF 1.5 HOURS OF endless lives, won by a weekly team challenge. When you are expecting to continue to play and get an out of lives message, frustrating. Should indicate a DIFFERENT way. -1 if it’s using a life to retry- infinity sign if it’s not. Developing a decent game is all that you have achieved. Going to find a different game.
Listed under relaxing games?
Probably the least relaxing game I’ve ever played!
This game is glitchy AF
The same skips/sputters. The movements are not smooth. The bombs also appear like orange balls so I don’t realize that I swallowed a bomb until I lost the turn bc the bombs are not presenting as black. The bombs also run into my hole right when the game starts. Fix it!
Fun till it’s not
I’ve apparently played to over 4,500 levels. But I’m at the point now there isn’t enough time to complete the levels.
Worst game ever
Fake, Info stealer, hacker, scammer!!!!
Why must I join a team?
Since Friday, April 10th, apparently I cannot play the game unless I join a team. I don’t want to join a team. Are you making this a requirement now in order to play? If so, I will be deleting this game. Too many others out there that I CAN play.
Takes away the fun of playing
The game was advertised as “relaxing” and it’s anything but relaxing. It was fun for a little while and then becomes incredibly stressful and difficult to play. So difficult you can’t pass levels anymore without spending money for extra help. I won’t be playing anymore. It completely takes away the fun of playing. When a game becomes so challenging you can’t even have fun playing anymore, it loses its value and isn’t worth playing or wasting your time.
Enjoyed playing
When I first started playing I really enjoyed playing. But for the last 4 months I have had nothing but problems. The game keeps crashing, the help calculator keeps resetting multiple times a day, and there is one player on my team that can’t see any new comment unless she post something first. A lot of the players on my team including me have submitted the problem to the support team in the app. With no resolution to any of these problems. Would really love the developers to fix these issues so we can go back to enjoying the game!
Game is a Cash Cow
This game was fun at first until… the cash cow part of the game came crashing into the game. Example some levels they give you 1 minute and 50 seconds to collect over 200-500 items. There is no way to beat these levels without buying boosters like more time. A person can spend hundreds of dollars just to continue through the levels.
Another bad concept is bombs and other bigger items lay on top of a pile of items you need to collect. This slows the player down and makes it harder to complete the level. Or you just get blown up and lose your turn.
Another bad concept is bombs and other bigger items lay on top of a pile of items you need to collect. This slows the player down and makes it harder to complete the level. Or you just get blown up and lose your turn.
Fun, but…..
Not worth it - you only get so far and then you’ll have to spend money! Time allowed to complete levels not realistic!!
Used to love this game.
When I originally downloaded this game, I loved it. It was fun, addicting, and the levels were challenging, yet fun. But then I realized there are levels that are impossible to beat if you dont have powerups or money to buy more time. I admit, this game got an embarrassing amount of money from me, and I just won’t do it anymore. I really wish the levels were actually beatable on their own.
Used to be fun
This game used to be so much fun. But the levels have turned impossible. Theres never enough time unless you have boosts. It’s rigged to make you spend money. Love the game so I have paid at times but it’s every single day when I play now that there’s no way you can win without boosts or paying. It’s ridiculous.
I’ve had this game long-term, but it has gotten extremely difficult even on regular levels
Update: checked out the game after an update, no change. Regular levels cannot be done in the amount of time given just playing without any boosts or power ups. If you are going to take the time to respond and effectively say “give us another chance,” actually make meaningful change! I just deleted two other games that did the same thing: increased the difficulty until it was either pay to play or delete.
First off, the game is extremely well-made with only a few bugs here and there where images jitter.
Second, the development team is very responsive to feedback that can be offered within the game using the Settings icon on the top right. Be specific and include screenshots so that they understand exactly what you are telling them (like any developers).
Third, here’s the bad: If you try to play without enough coins to keep the game going when a bomb falls in or you run out of time, you’ll rapidly get frustrated and bail. On the super hard levels, you can play for days trying to win the level without power ups and the two additional options to start the game that increase the size and time. As another user has noted, it has become pay to play.
Finally, your “reward” as a long-time player is levels that get increasingly difficult to where I have stopped playing but haven’t deleted it yet in the hope that my feedback will result in changes to restore the level of difficulty back to what it was earlier.
Developers: don’t get sucked into the belief that folks who have played the game for a long time want it to get increasingly difficult to where they can’t win anymore.
First off, the game is extremely well-made with only a few bugs here and there where images jitter.
Second, the development team is very responsive to feedback that can be offered within the game using the Settings icon on the top right. Be specific and include screenshots so that they understand exactly what you are telling them (like any developers).
Third, here’s the bad: If you try to play without enough coins to keep the game going when a bomb falls in or you run out of time, you’ll rapidly get frustrated and bail. On the super hard levels, you can play for days trying to win the level without power ups and the two additional options to start the game that increase the size and time. As another user has noted, it has become pay to play.
Finally, your “reward” as a long-time player is levels that get increasingly difficult to where I have stopped playing but haven’t deleted it yet in the hope that my feedback will result in changes to restore the level of difficulty back to what it was earlier.
Developers: don’t get sucked into the belief that folks who have played the game for a long time want it to get increasingly difficult to where they can’t win anymore.
Great before the recent updates
I’ve played this game for years. I’m on levels in the 5700’s. I paid for ad free. It used to be a great game and even the very hard levels could still be beaten without power ups. Now even the basic levels are difficult and the harder levels are virtually impossible to get through without a power up or purchase of additional coins or power ups. Used to be fun but now just feels like a money grab.
Great concept but
It has crashes from the time I loaded the game. Starting today the game loads but nothing works. Can’t click anything, nothing responds. Device and game fully updated.
Hard to pass levels
Levels are too difficult to pass, without using your power ups. Once you run out, that’s it. You’re done playing the game.
When there’s bom6s on top of pillars and they “fall”, they fall right into the hole, no matter how much you try to avoid it or move around. They don’t touch anything else, just fall directly into your hole. It’s ridiculous. I find myself playing less and less.
I agree with other reviewers, it’s definitely not a ‘relaxing’ game. It’s very stressful when the game cheats and is too difficult to enjoy. Bummer. I’ll probably stop playing.
When there’s bom6s on top of pillars and they “fall”, they fall right into the hole, no matter how much you try to avoid it or move around. They don’t touch anything else, just fall directly into your hole. It’s ridiculous. I find myself playing less and less.
I agree with other reviewers, it’s definitely not a ‘relaxing’ game. It’s very stressful when the game cheats and is too difficult to enjoy. Bummer. I’ll probably stop playing.
Fill it
Crash crash. This app needs help
No ads
I played the first 300 levels without ads. I really enjoyed the game. But then they added an ad after every level. Deleting the app.
Great at first!
Such a fun game! Until it got to the point where I could only pass the levels by paying for upgrades. After $10 here and $19 there, I’ve probably spent around $200. Had to delete it. :/
Needs work
The game is ok but there’s no way to earn more coins, just by purchase and winning a level only gives you 10 coins.
Promises…
The ad for this game promises “No Ads”, but the ads start after level 25
Paywall
In a few certain levels you can only complete them using a widening power up, even if you consume every object on the level. It forces your hand and makes you feel inclined to pay for power ups.
Sentiment summary
99%
Positive (4-5★)
-0%
Neutral (3★)
1%
Negative (1-2★)