Review Insights · App Store
All in Hole: Black Hole Games
HOMA GAMES · 124,262 ratings · ★ 4.9
4.9
★★★★★
124,262 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
27 negative reviews mention this · 66% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
2
"level"
13 negative reviews mention this · 32% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
3
"levels"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
4
"playing"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Great Game… Until the Ads Took Over. I absolutely loved this game when I first downloaded it. It was relaxing, fun, and just challenging enough to keep me coming back. The levels were well designed, and it was the perfect game to unwind with. Unfortunately, the recent additio…" - Jenny219oc
5
"money"
10 negative reviews mention this · 24% of all complaints
★★★★★ "Great Game… Until the Ads Took Over. I absolutely loved this game when I first downloaded it. It was relaxing, fun, and just challenging enough to keep me coming back. The levels were well designed, and it was the perfect game to unwind with. Unfortunately, the recent additio…" - Jenny219oc
6
"until"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
7
"without"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
8
"hard"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Fun Until They Make It Impossible. The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without bu…" - MIKEYDANE
9
"play"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Great Game… Until the Ads Took Over. I absolutely loved this game when I first downloaded it. It was relaxing, fun, and just challenging enough to keep me coming back. The levels were well designed, and it was the perfect game to unwind with. Unfortunately, the recent additio…" - Jenny219oc
10
"deleted"
6 negative reviews mention this · 15% of all complaints
★★★★★ "I deleted this awful game. You made an obnoxiously annoying monstrosity and called it a game. Congrats. I deleted and will not return. Just wanted to make sure you got the 1 star rating. It is the best one star I ever gave in my life." - Feedept
11
"another"
5 negative reviews mention this · 12% of all complaints
★★★★★ "It’s the takeaways for me. I LOVED the app until I noticed yall changed the life(❤️)restore from 5 to 1. Not to mention it takes 3 hrs for 1…. Heart❤️. Time to delete and find another." - meiwijej
12
"coins"
5 negative reviews mention this · 12% of all complaints
★★★★★ "intentional money grab. This game is such a disappointment. Great graphics, but no time to realistically clear the levels. There’s an unreasonable volume of bombs, rigged to intentionally be drawn to your hole - Do the developers think we don’t notice this? The ga…" - PQS82
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Fun Until They Make It Impossible
The game is a lot of fun and very fair in the beginning. You get some power ups, some levels are harder than others and it’s challenging etc. Then… they hit you with LEGIT impossible levels. So you literally cannot beat the level without buying power ups. It gets to the point where you have to wait an entire day for your daily reward in order to even attempt at completing the level.
I tested this theory on a “super hard” level. There’s 1:30 on the clock and like a million things to collect. Not to mention, there is a HUGE item that requires you to get to level 8 (the size of the hole) and you physically cannot get to level 8 in 1:30 in that particular level. Was a great time but deleting immediately.
I tested this theory on a “super hard” level. There’s 1:30 on the clock and like a million things to collect. Not to mention, there is a HUGE item that requires you to get to level 8 (the size of the hole) and you physically cannot get to level 8 in 1:30 in that particular level. Was a great time but deleting immediately.
It’s the takeaways for me
I LOVED the app until I noticed yall changed the life(❤️)restore from 5 to 1. Not to mention it takes 3 hrs for 1…. Heart❤️. Time to delete and find another.
Great Game… Until the Ads Took Over
I absolutely loved this game when I first downloaded it. It was relaxing, fun, and just challenging enough to keep me coming back. The levels were well designed, and it was the perfect game to unwind with.
Unfortunately, the recent addition of ads completely ruined the experience. Now you’re constantly interrupted, and what used to be a relaxing game has become frustrating to play. I understand developers need to make money, but the amount of ads is excessive and takes away everything that made this game enjoyable.
I would have happily kept playing, but unless the ads are reduced or there’s a better balance, I can’t recommend it anymore. It’s disappointing because this really was a fantastic game before the changes.
Unfortunately, the recent addition of ads completely ruined the experience. Now you’re constantly interrupted, and what used to be a relaxing game has become frustrating to play. I understand developers need to make money, but the amount of ads is excessive and takes away everything that made this game enjoyable.
I would have happily kept playing, but unless the ads are reduced or there’s a better balance, I can’t recommend it anymore. It’s disappointing because this really was a fantastic game before the changes.
intentional money grab
This game is such a disappointment. Great graphics, but no time to realistically clear the levels. There’s an unreasonable volume of bombs, rigged to intentionally be drawn to your hole - Do the developers think we don’t notice this? The game never gives “time” rewards and it costs 900 coins to continue a level. Games should have varying levels of complexity, sure - but also, it’s meant to be a game. It shouldn’t be as expensive or rigged as it is.
The game started cheating repeatedly.
This game cheats once you get far as to completing every level on the first try. This game should be removed for being so annoying. I had two cakes on level 118 and cleared everything the hole was as big as it could get, and then that’s when the game started cheating and wouldn’t let the last two cakes fall through the hole. I invested a lot of hours playing and had my point value high. The game took everything and continued to block the hole from letting anything fall through. The creators know what they did. To try and force me to spend money by cheating. Why create a game to get over on skilled people on purpose?
Could be great
Game is addictive. Really fun with great teams. However, help desk is bad. Glitches are really bad. I’ve just suddenly lost hundreds of coins (which are the most important items to have) which makes me miss out on built up and saved up bonuses. Then helpdesk takes days to respond. I’m currently looking for another game to get into.
Sexual content
While playing the game, an ad popped up of EXTREMELY inappropriate pornographic, naked photos.
I was with my family and closed it out completely and couldn’t figure out how to report.
I was with my family and closed it out completely and couldn’t figure out how to report.
I deleted this awful game
You made an obnoxiously annoying monstrosity and called it a game. Congrats. I deleted and will not return. Just wanted to make sure you got the 1 star rating. It is the best one star I ever gave in my life.
Scam, like most mobile games
Can be mildly entertaining for a while and then the level design steadily changes to force a player to make purchases to continue winning.
Disappointing
Really hard to play. They want your money and eventually make the levels too hard to complete without spending money. Spent several days on one level completely unable to move past it
Support sucks
I WAS at level 7700+. My iPad went bad and I had to buy another one. I have been days waiting for support to transfer my account so I didn’t have to start over at level zero. Finally heard from them today and their instructions are as clear as mud and I still can’t get anything done. I am back at zero again, and I cannot get support to answer any further questions or transfer the account. I literally have spent hundreds on this game. They suck and all of us need to report them to Apple.
Mega Glitches
To many glitches to complete a level. I gave it a second chance but nothing was fix from the last download from a year ago.
Fun but forces you to do things
I like the game but I don’t want to join a team. I’ll just stop playing the game as it is trying to force me to.
THIS GAME NOW HAS ADS
I liked this game at first, there were no ads in the beginning. Then the levels got insanely hard, the rewards fewer, and the ads put me over the edge. I quit!
Crashes
Crashes so much, its pretty much unplayable, which sucks because its fun!
Crashes too much
Crashes all the time and usually within 2 rounds after making a deposit. Fun game if you don’t mind playing the same round over and over.
it,s boring
this sucks
Bought it
Never had any issues with my app until I purchased it , now it won’t stop crashing . I tried reporting the problem but it won’t stay open long enough to report the issue so I tried here , again no luck in reporting the issue . Never buying another game again.!!
Stole My Money
I lost a game and I clicked the tab to use coins to keep playing but I didn’t have enough coins so I ended the game and closed the app and this app charged me $20. My mistake this joke of an app/game charged my Apple account $19.99 for something I never agreed to!!
There are so many games to choose from. Never choose this game!!
There are so many games to choose from. Never choose this game!!
Failure
This game is a setup for failure, scrolling through to the area near a bomb and just decide on its own to stop near by and swallow the bomb. Very dissatisfied.
Timer
Stressful timer
Edit: the developers only respond to good reviews
Edit: the developers only respond to good reviews
Warning Charges
Warning, the app randomly charges your card with small amounts in hope you do not notice or let it slip.
Focus on money
Purposely make it difficult for you to continue through the levels without attempts to try and make you pay to continue onto the next level and you’re having to end the level and start over.
Horrible!!
This game used to be good! Now it is terrible! Support is the worst!!! The game just freezes and resets constantly!!!
Lies
After first few levels the ads start going. Instant deleted the app.
Bull
Played all day getting 96 stars was number 1 before the time ran out. I open the app to collect my rewards today only to see it glitched & I got NOTHING for being #1. Why bother playing a game that isn’t going to give you the rewards you earn? Won’t be playing this game anymore. Already deleted!
Costly
At a certain point, you can’t pass these levels unless you have powerups, there’s just no way. They want you to spend your money.
More ads than game time
You get to play about 10% of the time. The ads are just one right after another.
Fun game
It’s a fun game but there are levels you cannot complete with power up, forcing you to buy stuff.
Level 919
Level 919
Honest review
I don’t spend money on the game so sometimes I am stuck playing the same level over 20-30 times in a row until I can beat that level. At first the help team was amazing and now all of the sudden they don’t answer at all. It’s been almost four full days and I have messaged them multiple messages each day. I had worked really hard to earn 300 points for my team and when I reopened the app they were all gone. No response from the support team. I’ve seen other people saying they experienced the same thing. I’ve lost coins and lives due to the game crashing. Also the help team says it’s possible to pass every single level without any bonuses and I have not found that to be true. Others have said they agree with me, it’s just not possible.
It’s a great game but due to these issues it gets VERY frustrating.
It’s a great game but due to these issues it gets VERY frustrating.
Impossible 141 level
Not given enough item to grow to fit require veggies to pass game. Extended game with in game coin. Ate everything and still not bid enough to eat larger items. Flashing a .99 to purchase pack with 1 grow reward. Purposefully impossible for cash purchase. Deleted.
Glitch
My x2 reward isn’t applying. Spoke to customer service and nothing.
X
They really don’t want you to win those 10,000 coins. I’ve notice the longer I play and get closer to it, the levels becoming increasingly difficult. It’s almost like they don’t want you to play??? They give these 1.5 minute rounds that have a plethora of bombs make the difficulty very hard and yet there’s no warning it’s a hard level, let alone a super hard level.
Also, please explain how I had 808 coins won 1,000 and my total was less than 1,600??? How is that mathing?
Also, please explain how I had 808 coins won 1,000 and my total was less than 1,600??? How is that mathing?
Was favorite but
Genuinely was my favorite game. But I frankly don’t want the challenge. Just keep it easy and mindless. The bombs are unnecessary. Just please create a permanent easy mode.
Impossible
After years of playing, I deleted the app yesterday. Since hitting about level 2000, it was increasingly impossible to complete any hard or super hard level levels without a booster of some sort, which usually required me to spend money. Hundreds of dollars later, I’m done. Congratulations to the game a great money maker!
Glitches BBW
It stopped working but the timer kept going on paid plays also didn’t register bonuses so I got ripped off on that too couple times I finished the game completely and it didn’t show the win also I always HELP others yet none of those shows either. Spent a small fortune you’d expect it to work better but nope only had problems after the money was spent. Should have know better that to deposit any money on these stupid games I could have bought a gallon of gas instead or 4 gallons of milk
TOTAL BUYER BEWARE
TOTAL BUYER BEWARE
Team Battle is a Fail
This has happened 3 times now and have email briefly with Anna (who seemed very nice). My iPhone iOS is up to date, has plenty of storage, kept organized and clean, only 1 other program running in the background (YouTube) while playing this game.
I really like this game as it has kept me occupied while husbands goes through cancer treatment - have played over 26k games so far.
I have spent over $100 on this game as well - but has been worth it.
The Team Battle appears to restart and clear all of the points I have accumulated. This morning our team was in 2nd place with well over 400 points - and now we are in 8th place with 100 points.
This is crazy crazy to me.
All in all - I would give this game 5 stars - but right now 2 stars is being generous.
I really like this game as it has kept me occupied while husbands goes through cancer treatment - have played over 26k games so far.
I have spent over $100 on this game as well - but has been worth it.
The Team Battle appears to restart and clear all of the points I have accumulated. This morning our team was in 2nd place with well over 400 points - and now we are in 8th place with 100 points.
This is crazy crazy to me.
All in all - I would give this game 5 stars - but right now 2 stars is being generous.
Forced Group stuff
After a certain amount of game play, the game forces you to “join” a group. When I open it, I can’t escape the “Join” pop up. Tried shutting it down and reopening. No luck. Can’t go any further.
I just want a simple game I can play on my damn phone. Why does everything always have to be some massive social networking event? Gimme the damn game and leave me the heck alone!
Deleted.
I just want a simple game I can play on my damn phone. Why does everything always have to be some massive social networking event? Gimme the damn game and leave me the heck alone!
Deleted.
Buggy
Very glitchy and buggy ui, chats do not load properly, no way to skip past mandatory flashes of fame features or races which wastes free powerup time, lvls are impossible without spending
Enjoyed playing
Instead of new packs it would be nice to have some bugs fixed. Multiple players on my team have stayed on 0 helps even after we have helped other players. My game still crashes and I lose all power ups and black orb. Some of my teammates can’t see the chat unless they post something. We have sent a lot of screen shots and done all the trouble shooting that support has asked us to do but still nothing is fixed….why play a game that instead of fixing bug issues the developers send new packs. Where is the logic in that?
It was OK. Then bombed
I was enjoying this game until they started hiding bombs just to frustrate you. No thanks.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)