Review Insights · App Store
Allianz App
Allianz Seguros de vida SA · 91 ratings · ★ 1.3
1.3
★★★★★
91 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
27 negative reviews mention this · 82% of all complaints
★★★★★ "No English. There seems to be no way to switch this to English! Not helpful" - Micahsmimi
2
"spanish"
17 negative reviews mention this · 52% of all complaints
★★★★★ "Spanish app. The app is only in Spanish, there is no visible English tab to adjust the language. The app in the App Store is in English, the images are in English, but download the app and it’s Spanish only. Completely useless." - Nontechbro
3
"find"
10 negative reviews mention this · 30% of all complaints
★★★★★ "English. I agree with Sandman. Cannot find option for English language because I cannot speak or read Spanish. Frowny face….." - SandmanKnowsBest
4
"language"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Spanish app. The app is only in Spanish, there is no visible English tab to adjust the language. The app in the App Store is in English, the images are in English, but download the app and it’s Spanish only. Completely useless." - Nontechbro
5
"switch"
5 negative reviews mention this · 15% of all complaints
★★★★★ "No English. There seems to be no way to switch this to English! Not helpful" - Micahsmimi
6
"switch english"
5 negative reviews mention this · 15% of all complaints
7
"version"
5 negative reviews mention this · 15% of all complaints
★★★★★ "App. No English version on this site that I can find!" - momxxxxxxx
8
"english version"
5 negative reviews mention this · 15% of all complaints
★★★★★ "App. No English version on this site that I can find!" - momxxxxxxx
9
"useless"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Spanish app. The app is only in Spanish, there is no visible English tab to adjust the language. The app in the App Store is in English, the images are in English, but download the app and it’s Spanish only. Completely useless." - Nontechbro
10
"change"
4 negative reviews mention this · 12% of all complaints
★★★★★ "No English. No way to change from Spanish to English." - jhw56
11
"spanish english"
4 negative reviews mention this · 12% of all complaints
12
"find english"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Only in Spanish. Can’t find English version" - juicyjuice44
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Spanish app
The app is only in Spanish, there is no visible English tab to adjust the language. The app in the App Store is in English, the images are in English, but download the app and it’s Spanish only. Completely useless.
SPANISH LANGUAGE
ALLYZ (with a purple icon) is the ENGLISH LANGUAGE App for Allianz Insurance. It works beautifully. This one though, it is only is SPANISH! Useless for many Americans.
No English
No way to change from Spanish to English.
English
I agree with Sandman. Cannot find option for English language because I cannot speak or read Spanish. Frowny face…..
It’s in Spanish
It’s in Spanish, how am I supposed to read, understand and use this app. Where’s the language choice?
ENGLISH ?!?!?!
Says both English and Spanish but only loads in Spanish. We live in the United Stated and our official language is ENGLISH not SPANISH!
English?
The App Store claims this app supports English language, but the default setting is Spanish. If I were a Spanish speaker I could perhaps navigate the app to find the setting for English, but if I could, I wouldn’t need the English setting, now would I?
Completely useless app in its current form unless you are fluent in Spanish.
Completely useless app in its current form unless you are fluent in Spanish.
English
I’m downloading the app from the USA and all I get is a Spanish language app. I don’t see on the app at any place for me to switch to English.
Impossible to log in
Tried many times to login but cannot get past the enter password screen
Terrible app
Why is this app only in Spanish? This is a horrible app!
Useless app
No option to change app to English!!😳😳
Impossible to find in English
This is the single worst app I have ever encountered. I just paid $266 for their travel insurance and the link on their own site takes me to only Spanish. Total waste of time and false advertising!
App
No English version on this site that I can find!
English version?
It would be nice if I could find an English version.
No value app
Spanish does me no good. I bought a policy and now have to rely on paper. Worthless
Only in Spanish
Can’t find English version
Language options
I cannot find the app in English
No contact.
Terrible. Just want to change from Spanish to English and there is no way to do it!!!
English?
Can not find how to switch to English.
Needs translated to English
Can’t locate where to translate to English. It is an option however it say where or how.
ENGLISH???
Why is this in Spanish? I find no way to change it 🤦🏻♀️
Language options
I see that this app is available in English however I can’t find it
No English version
Poor app for Apple users as there is not an English version.
English?? No??
What the heck is up with the Spanish only app? This is ridiculous.
Where is English?
English?
App is not in English!
I can’t tell how to switch the app to English.
Where is english?
You have said it works in english ? So how can we switch to english
App dañada
Lleva más de dos meses danada y no se pueden hacer reembolsoso
Mibarra
Why is this in SPANISH! Put this back in English pls!
ENGLISH!!????
Why has this gone automatically to Spanish?! How to I get it to go back to ENGLISH?!
English?
How do ya download the English version
Pésima app
He intentado registrarme, recibí el pin por mi correo electrónico y al intentar crear mi contraseña el app se queda “procesando” por horas y no continúa o da algún mensaje de error.
Imposible de usar
Imposible de usar
No English
There seems to be no way to switch this to English! Not helpful
Sentiment summary
5%
Positive (4-5★)
0%
Neutral (3★)
95%
Negative (1-2★)