Review Insights · App Store
AMap Global
AutoNavi Information Technology Co. Ltd. · 59,155 ratings · ★ 4.7
4.7
★★★★★
59,155 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"number"
11 negative reviews mention this · 22% of all complaints
★★★★★ "Doesn’t allow me to register without a mainland China cell phone number. I tried registration with my US cell phone number, and email. After entering the passcode, both methods were “not supported”. Then I tried Alipay, it then asked for a mainland China cell phone number to proceed, which I don’t have! Cannot u…" - cheeryinmay
2
"phone"
10 negative reviews mention this · 20% of all complaints
★★★★★ "US Telephone Doesnt Work. The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code." - Cxavsbb
3
"phone number"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Doesn’t allow me to register without a mainland China cell phone number. I tried registration with my US cell phone number, and email. After entering the passcode, both methods were “not supported”. Then I tried Alipay, it then asked for a mainland China cell phone number to proceed, which I don’t have! Cannot u…" - cheeryinmay
4
"work"
6 negative reviews mention this · 12% of all complaints
★★★★★ "US Telephone Doesnt Work. The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code." - Cxavsbb
5
"register"
5 negative reviews mention this · 10% of all complaints
★★★★★ "US Telephone Doesnt Work. The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code." - Cxavsbb
6
"without"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Doesn’t allow me to register without a mainland China cell phone number. I tried registration with my US cell phone number, and email. After entering the passcode, both methods were “not supported”. Then I tried Alipay, it then asked for a mainland China cell phone number to proceed, which I don’t have! Cannot u…" - cheeryinmay
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
高德就是一根电线杆，全身都是垃圾牛皮癣
关不掉的垃圾功能比牛皮癣还恶心，反正特斯拉也不能用，卸载了
Terrible Route
Wrong route, not update to date, drive 30 more minutes due to your incapability, incompetence, impotence, stupidness. Get out of the app store
US Telephone Doesnt Work
The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code.
Doesn’t allow me to register without a mainland China cell phone number
I tried registration with my US cell phone number, and email. After entering the passcode, both methods were “not supported”. Then I tried Alipay, it then asked for a mainland China cell phone number to proceed, which I don’t have! Cannot use it!
还我龙哥(罗永浩)导航语音包！
用了好几年罗永浩的语音包，用习惯了！结果今天一更新地图，你们竟然把他的语音包删了！！😒😭
cant register without phone number from China
this is a bad move fir the app. not friendly at all. it doesn't allow register if you dont have a phone number from China
Có Đuong lưỡi bò
Trong ứng dụng có cài đường lưỡi bò phản đối đường lưỡi bò của ứng dụng
Add Navigation Voice Options
As an international user of Amap (English version), I really appreciate the accurate maps and reliable navigation. However, there is one important feature missing: there is no option to change or select different navigation voices/voice packs in the English interface.
Currently, the app only provides a single default English voice, with no way to switch to other voices, accents, or custom voice packages. This limits personalization and user experience, especially for long drives or frequent navigation use.
I kindly suggest adding a voice selection/voice pack management feature to the English version, just like in the Chinese version. This would greatly improve usability for English-speaking users and make the app more competitive.
Thank you for your hard work and consideration!
Currently, the app only provides a single default English voice, with no way to switch to other voices, accents, or custom voice packages. This limits personalization and user experience, especially for long drives or frequent navigation use.
I kindly suggest adding a voice selection/voice pack management feature to the English version, just like in the Chinese version. This would greatly improve usability for English-speaking users and make the app more competitive.
Thank you for your hard work and consideration!
UI 很丑，设计反人类，建议使用百度地图
更新反人类
Cant register with us phone number
Cant register with us phone number
垃圾
卡的要死，开发人员都死了吗
why there is the update popup every time i open this app???
is that there necessary??? especially when i am in a rush and i have to update to use it ? what are you Microsoft???
Can’t use without Chinese phone number
This app is great for a few days, then it will start asking you to sign in with a phone number. But guess what, international numbers don’t work. I lost all the spots I saved the days prior.
It's giving a Starting Position error.
It's giving a Starting Position error.
巡航红绿灯怎么又没有了
巡航红绿灯怎么又没有了
垃圾，广告越来越多，越来越臃肿
现在占内存，手机发热越来越严重，同样的地图数据iPhone自带地图完全没有问题，广告和臃肿到了发指
Login required
The app wants you to log in using your email or phone number. Using a map does not have to be like this. Do they want to track your moves or interests? I am afraid so.
垃圾广告太多
给你权限不是为了让你天天给我发垃圾的
Cannot add favorites if no China phone number?????
Doesn’t make sense
倒退
熄屏显示路线怎么没有了
太差了
能不能做出苹果那样的实景地图
不好用
新用户第一次用什么福利都没有，差评
Force registration
Unable to use the app without registration, kept on interrupting UX for login / registration, requires mobile number, even with 3rd party login options. Only supports limited countries’ area code. Trash, uninstalling.
Constantly urge u to log in
This app constantly asks u to log in even if u are just trying to navigate from A to B. I get that certain functions can only be unlocked to logged in users, but this app does not need to urge users to login when using this app for navigation. A disgusting feature that should be removed in the future.
Only KM no miles
On the US app only has Kilometers. No setting to change to MILES
Deletes Saved Places
It’s totally lame that it randomly deletes all of the locations that you save.
Won’t let me use app with a US phone number
Won’t let me use app with a US phone number
差 bad
非常垃圾，酒店价格贵，打的车臭且贵，路线也乱七八糟，有居多广告推广 a horrible app full of ads and junk materials
众多无用功能，广告满天飞
软件臃肿，界面复杂丑陋，开屏广告恶心🤮，没有意义的功能一堆，就像塞满了垃圾的垃圾桶🗑️
导航偏移
最近半年水平大幅下滑，老是导航不准
Broken
Used to work but it requires Chinese phone number for account binding now.
垃圾玩意界面越来越膨胀
啥都玩里面赛，什么360视角关都关不掉。界面越来越烦琐，一堆没用的东西。
Too many ads.
This app is full of ads and spamming messages. It misleads people to click interactive buttons to get distracted from their tasks.
Can’t sign up without a phone number.
The sign up just wont work.
臃肿卡顿
经常卡顿，还有广告，体验越来越差了
摇一摇广告出车祸
真绝了，一个地图软件也要出摇一摇，有没有考虑过用户的使用场景，打开弹广告就算了，还是摇一摇广告切到其他软件，内置了一堆乱七八糟的东西，就差短视频没上了，还是改用googlemap吧，恶心透了
美国手机号不能邦定
无法理解
Невозможно авторизоваться
После просмотра ближайших ресторанов, приложение вылетело на экран авторизации по номеру телефона. Многих регионов в списке нет. При попытке авторизоваться другими способами все равно требует ввода номера (пробывал Apple, WeChat, Alipay) 👎
地铁图页面需要优化
用pad打开地铁图的时候，永远只有左边半个屏幕，你们不觉得难受吗？能不能做个全屏的呢？和手机端保持一致啊
打车故意不给
高德打车这次体验很差。连续叫车多次都匹配不到合适的车，等了很久也没有明确结果，最后只能改用别的平台耽误行程。希望优化运力调度和匹配效率，别让用户在关键时候干等。
bug
巡航模式，红绿灯不见了
确实不是本人操作，为何收到高德验证码
没有做任何操作突然收到高德验证码 ？高德怎么知道我手机号的。
bad navigate app
sjks
ui太难受了
搜索栏无法隐藏 底部tab非常突兀也没做液态玻璃适配 体验很一般 看着不舒服
Long waiting, not good
Horrible! Booked the ride-sharing the night before, can’t get any ride waited another 1 hour in the morning, can’t get any ride, late for work!!! Then I downloaded 花小猪，I got a ride for the same price immediately! Never going to use Amap ride-sharing anymore! Waste of time!!!
No landscape display
使用驾车巡航或电子狗时 只有画像模式显示 没有横着的屏幕的显示 如果用导航 屏幕会自动翻转是正常的 软件设计者自己没使用过这个功能吗？
广告太多
大概是想赚钱疯了，地图无关的东西一大堆，全是广告，着急的时候根本找不到，做这个东西的人应该自己实际去试试，很难用
Navigation is good but disgusting behavior
It was good at first. Then after a while it would gradually start showing “no internet connection” when I try to open the detail page. Instead it will redirect you to the log in page.(the internet is perfectly fine the whole time) And then after the app learned that I don’t need the detail page to do my basic search, it will show “no internet connection” when I perform any basic search. I totally understand that you don’t have the access to certain functions when you don’t log in, but this is disgusting because it could be dangerous when someone is out there and suddenly the navigation stops working. In my case l had a Chinese number before, but at the moment I simply can’t register with my foreign number. Apparently all this company wants is to collect your personal data.
越改越降智
同样功能的操作按钮拼命的往一个屏幕里面塞，而且不能修改主页的工具，强行用户使用扫街工具，你们的开发团队应该全部被开除。
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)