Review Insights · App Store
AMap Global
AutoNavi Information Technology Co. Ltd. · 59,346 ratings · ★ 4.7
4.7
★★★★★
59,346 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Unable to login. Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!" - Wisdom Tan
2
"login"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Unable to login. Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!" - Wisdom Tan
3
"number"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Unable to login. Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!" - Wisdom Tan
4
"phone number"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Unable to login. Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!" - Wisdom Tan
5
"supported"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Unable to login. Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!" - Wisdom Tan
6
"register"
3 negative reviews mention this · 12% of all complaints
★★★★★ "US Telephone Doesnt Work. The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code." - Cxavsbb
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
会随意更改路线，
So bad. 该app会在导航的过程中，擅自更改原来规划好的路线，误导用户多走多路。 而且不支持关闭该智障功能。会浪费很多时间在路上。还有地点信息陈旧。
不登陆不能用
不登陆不能用
顺风车服务对乘客无保障
对车主素质无任何审核
连续两次远程乱导，耽误时间
语音播报废话多
臃肿，迟钝，不准确
以上
Unable to login
Tried a few ways to log in but failed. It told me my phone number was not supported. In that case, why is there an option of country when I tried to put my phone number in? Stupid!
高德打车
平台耽误我行程半个小时司机套牌来接我，还拒绝載客！ 态度恶劣
The worst map app.
高德真是离谱
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破烂
搞了这么多有的没的 密密麻麻吗这么多功能 就连最基础的营业时间等等都做不好 真的是废物
Отвратительное приложение
Если у тебя нету китайского номера ты нормально им не сможешь пользоваться
Cannot login using email or phone number
Keep saying this type of phone number not supported
Terrible operating philosophy
from forcing you to login in the middle of your trip (costing you money as you have to pay for a day of international texting) to the in app mute not actually muting the app requiring you change your system volume (hope you don’t want to listen to music or literally anything else requiring audio)
语音播报有问题，经常反着来经常
这个语音播报好多次都是明明是往右走，他说往左走，因为开车吗没有看导航就听他的声音，结果走错很多次，而且每次都是绕的20多分钟挺垃圾的，还是苹果自带的导航好用一点
强行弹窗把我引导过来了
那就写个差评吧
高德就是一根电线杆，全身都是垃圾牛皮癣
关不掉的垃圾功能比牛皮癣还恶心，反正特斯拉也不能用，卸载了
Terrible Route
Wrong route, not update to date, drive 30 more minutes due to your incapability, incompetence, impotence, stupidness. Get out of the app store
US Telephone Doesnt Work
The app continues to prompt me to login and register. I cant use my US phone to register despite changing to the appropriate area code. The code never sends and the prompt doesnt switch over to input the code.
Doesn’t allow me to register without a mainland China cell phone number
I tried registration with my US cell phone number, and email. After entering the passcode, both methods were “not supported”. Then I tried Alipay, it then asked for a mainland China cell phone number to proceed, which I don’t have! Cannot use it!
还我龙哥(罗永浩)导航语音包！
用了好几年罗永浩的语音包，用习惯了！结果今天一更新地图，你们竟然把他的语音包删了！！😒😭
cant register without phone number from China
this is a bad move fir the app. not friendly at all. it doesn't allow register if you dont have a phone number from China
Có Đuong lưỡi bò
Trong ứng dụng có cài đường lưỡi bò phản đối đường lưỡi bò của ứng dụng
Why can’t I rename
Seems kinda stupid for a nav app not allowing us users to rename in the English version
تنويه هام جدا جدا
مرحبا….. التطبيق ممتاز للصينيين فقط لأنه لايدعم اللغة العربية وهذا يصعب من استعماله لدى أصحاب اللغات الأجنبية … المطور يجب عليه دعم اللغة العربية بشكل كبير لهذا التطبيق
ui太难受了
搜索栏无法隐藏 底部tab非常突兀也没做液态玻璃适配 体验很一般 看着不舒服
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)