Review Insights · App Store
Amazon A to Z
AMZN Mobile LLC · 739,547 ratings · ★ 4.8
4.8
★★★★★
739,547 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Too many updates. Every time it’s been updated is like taken forever too loading especially with the internet I want you all to stop updating the app please and thank you" - Dragonite gogo
2
"every"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Too many updates. Every time it’s been updated is like taken forever too loading especially with the internet I want you all to stop updating the app please and thank you" - Dragonite gogo
3
"work"
5 negative reviews mention this · 13% of all complaints
★★★★★ "App not working. Have to keep restarting my app" - Cj447
4
"been"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Too many updates. Every time it’s been updated is like taken forever too loading especially with the internet I want you all to stop updating the app please and thank you" - Dragonite gogo
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
B
El inicio de sección es malisismo
Too many updates
Every time it’s been updated is like taken forever too loading especially with the internet I want you all to stop updating the app please and thank you
App not working
Have to keep restarting my app
Some options don’t work
Temporary Schedule Adjustment - Hardship Accommodation does is a blank page. No options to submit anything like the other accommodations. Just found out if I click school accommodation it lets me select different types of accommodation.
Idek
This update is so ef annoying!!! Can’t even shift swap or take over wth!.
Please get it fixed
Sometimes it wants to take awhile to open and load then when it’s time to pick up shifts it lags to long and say there was a problem
No
Started here about 9 months ago, it was a great place to work. However since they got rid of onsite HR it's been a nightmare trying to get help with anything. Chat and phone representatives can't help with anything and just refer you to onsite HR. Good luck with that. Should've kept the onsite HR and got rid of the other because they don't know what they're doing.
Unable to receive
Un able to verify device. Code will not come to phone
App needs some work done
Won’t let me login have to call some
Job application
This app sucks. I can’t complete the app
Technical issues
I can’t get into the app
Never no jobs
This app was made to find jobs. There’s never none posted
Terrible
Worst app on my phone. I’m a new hire and after about 15 minutes in the app it locked me out, when I called support they tried sending a code one time then told me they’ve reached their daily limit.
It’s slow and it doesn’t update
It’s slow and it doesn’t update
Doesnt make sense
App does not update anything correctly. Not user friendly
VOA board
I can’t access my voa board after new update
Flex
Been trying to get in flex
PROBLEMATIC
When u need it to work the most ERROR MESSAGE and no 1 is trying to help fix the issues please help this is my lively hood
Repeated Login Request
It keeps having me register for the login.
Speed slow
Needs a speed update
Shift opportunities
The app keeps saying something went wrong every time you try to add shifts
Terrible
App constantly crashes
Needs full update
Nothing to what is shown in the app falsely advertisement for the app
Sucks
It has a lot of problems. I have to close the app every single time just to complete a training. It’s annoying.
Bugs
There is constant bugs. Every time I try to “create a pin” that they want you to make so bad it never loads. It doesn’t load half the time either.
terrible
couldn’t get in when i needed to and the quality is poor .
STUPIDITY
Just like everything else At Amazon over the last six months it sucks been here six years last six months management changed. Everything sucks. They’re stupid.
Horrible
Unnecessary images make loading take forever, take minutes to load most of the time
TRASH
The APP IS GARBAGE
Avoid this company at all cost
If you like being dehumanized and treated like a number then enjoy your job
Too complicated to login
Every single time I try to open it. It log out by itself and it’s really complicated to sign back in.
Work
App not working correctly can’t see my pay
Absolutely Garbage
Instead of moving forward with the app updates it seems were going backwards. Every update makes the app worse to navigate and just adds a bunch of additional stuff no one cares about.
APP
APP NEVER WORKS
Glitch
App seems too zoomed in and i can’t access the full page.
Delay in notification
By the time you get a notification the VTOs are gone.
Poor
Verification is a mess. Embarrassment for Amazon as a technology product company.
Doesn’t update
First my push notifications won’t turn on and second when I go to correct time it gives me wrong time. Please fix this!
Push notifications
I’m not getting the push notification and I’m losing a lot of VET
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)