← Intelligence hub
Review Insights · App Store

Amazon Seller

AMZN Mobile LLC · 104,209 ratings · ★ 4.6

4.6
★★★★★
104,209 ratings
5 ★
85,134 (82%)
4 ★
7,594 (7%)
3 ★
3,391 (3%)
2 ★
1,552 (1%)
1 ★
6,563 (6%)
🎯 Build a better version

Top complaints - extracted from 55 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"amazon"
19 negative reviews mention this · 35% of all complaints
★★★★ "Amazon seller portal bad. Sucks & phucks sellers" - Not acceptable $4700. Usd
2
"seller"
10 negative reviews mention this · 18% of all complaints
★★★★ "Glitchy update. It was good, better than seller central online in terms of aggregating useful data all in one digestible place. They just released an update to make it look ‘sleeker’ lol tech people can’t leave well enough alone. Now it’s almost useless bu…" - Gatti4
3
"been"
9 negative reviews mention this · 16% of all complaints
★★★★ "Trash Updates. Stop updating stuff that doesn’t need an update. The interface when you scan an item is trash now. Nothing was wrong with it. Also the revenue checker part is awful & has been for years now" - Ddddddddd5266

📋 All 55 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ firgroupinv 7/1/2026 v9.12.2
Summit verified
Some issues not be fix yet
★★★★ Pinnacle Mart 7/1/2026 v9.12.2
Lack of cooperation
Disbursement of funds
★★★★ Ddddddddd5266 6/30/2026 v9.12.2
Trash Updates
Stop updating stuff that doesn’t need an update. The interface when you scan an item is trash now. Nothing was wrong with it. Also the revenue checker part is awful & has been for years now
★★★★ Gatti4 6/30/2026 v9.12.2
Glitchy update
It was good, better than seller central online in terms of aggregating useful data all in one digestible place. They just released an update to make it look ‘sleeker’ lol tech people can’t leave well enough alone. Now it’s almost useless but it looks modern! Glitches as you scroll only shows 4 campaigns before it ‘loading’ which ends with you forced back to the top of the page again. Won’t flip vertically so what used to be viewable as a couple tables columns at a time in the new sleek version is a single column and you have to scroll forever to see them all and it seems like each data point is disjointed from the others now. Those are just the issues I’ve noticed in the first 24 hours. I’m sure there will be more. Bring back the old UX!
★★★★ Billy Bob’s Cousin 6/30/2026 v9.12.2
The new changes to the advertising portion suck
Guys, what are you doing? The changes suck. Put the advertising pages back to what they used to be. These don’t work.
★★★★ Bwalka 6/29/2026 v9.12.2
Painful
It is painful to try and manage lead times from the app. This should be a simple feature yet there’s no way to do it.
★★★★ Not acceptable $4700. Usd 6/28/2026 v9.12.2
Amazon seller portal bad
Sucks & phucks sellers
★★★★ Muhammad S Arshed 6/26/2026 v9.12.2
Amazon Services
Amazon never contact me or share resolution for my deactivated account ...
★★★★ Your app is so slow now!!! 6/25/2026 v9.12.2
The AI assistant is terrible
Get rid of it!!!
★★★★ LeonidasIza 6/23/2026 v9.12.2
Worst platform for sellers.
I started selling on amazon recently and i have been extremely optimistic because this supposed to be the most effective and seemless way to sell online. I have received a surge of orders since i started running ads earlier in June and i have been getting products delivered to customers quickly. For example a customer ordered an item on June 8th and before 1pm on June 9th the customer got their order and i have picture proof of this. Today is currently June 23, 2026 and i haven’t received the payout for that as yet. This is the kind of company that small business owners should stay away from because you will always be at a disadvantage because of amazon ridiculous policy where it takes over 2 weeks for you to get your money even if the customer received their order in less than 24 hours. And even then after waiting all that time I was informed by a customer service agent at amazon seller that if the system “thinks” that there is a sudden change in your order volume it will hold on to your money longer. My advice is to use Shopify instead they run circles around amazon any day and it won’t take longer than 2-3 business days for you to get your money. #Boycottamazonsellerpolicies
★★★★ ReviewRat13 6/23/2026 v9.12.2
This app is ridiculous like all Amazon features
Impossible to talk to customers. The app is just sucks! The customer send an image? You cannot see it in the app 🤡
The devs are a bunch of clowns who cannot make a good experience for sellers.
As a buyer yes, I’m satisfied. But as a seller the whole experience with managing my store is a complete joke.
★★★★ Jhomy1 6/20/2026 v9.12.2
Difficult
Can’t find a brand to do arbitrage none is available they ask for sds for productos not an easy plataforma to sell
★★★★ Ary.r.s 6/20/2026 v9.12.2
To hard to edit
It is so hard to edit items, find information, and to fiz suppress items
★★★★ Adam_215 6/20/2026 v9.12.2
Not working
When I downloaded the app it load. I log in and then it does nothing. Just keeps loading but never works😔😔
★★★★ Denson12 6/18/2026 v9.12.2
Bad
Bad
★★★★ 氢氢氧氧 6/18/2026 v9.12.2
不治理竞争对手恶意差评和跨境洗钱
竞争对手恶意差评低投资高回报,亚马逊官方也视而不见,已经涉及不正当竞争和洗钱了,跨境资金,政府也不治理,也没有相关法律规定治理。平台生态乌烟瘴气
★★★★ FIFA229 6/15/2026 v9.12.1
Worst platform ever
Using small businesses to make money…
★★★★ Mch12233 6/14/2026 v9.12.1
Extremely unreliable
Never get the support you need
★★★★ TLF VA 6/14/2026 v9.12.1
Hate the new app
What’s up? The barcode scanner works only half the time. No indication of paperback vs hardback vs audio. Several clicks to get to the info we need vs only one in the previous version. Why?? And I’ve just submitted this review and the pop keeps asking me to rate the app again! Stop!!
★★★★ Oz4578 6/13/2026 v9.12.1
Amazon seller app
I’ve been having problems with my Amazon Seller app for a long time. Whenever I open my inventory, the Active and Inactive listings are always mixed together. Every time, I have to manually select the Active filter again.
In addition, I receive alerts about books that are no longer active in my inventory and that I sold years ago. Because of these incorrect alerts, my Account Health score has become very low.
Overall, the app is not working properly at all.
★★★★ Tazzmaster07 6/9/2026 v9.12.0
Extremely frustrated
I’ve been a seller for over a year, I’ve paid my money every month I’ve spent thousands on inventory and trademark registration. I’ve had my brand name approved and it’s also registered with Amazon brand name but I still can’t list anything and I’m getting the run around every time I
★★★★ Unhappy Amazon Seller 6/3/2026 v9.12.0
Customer service worthless
Amazon took down two of my listings and I’ve been having to call customer service multiple times and their only answer is to “wait 24/48/72 hours” to see if it gets relisted. Been dealing with this issue for weeks and i can’t get a hold of anyone who can answer the question of how to get things taken care of!
★★★★ Disappointed321-a1 6/1/2026 v9.11.2
Amazon is quickly going from bad to worse!
Terrible customer service for those of us who helped grow Amazon.
★★★★ 7davisjd 5/31/2026 v9.11.2
Fraudulent business.
Shut down my used book selling account claiming I was selling counterfeit copy’s, without providing any evidence of that. Then have proceeded to hold thousands of dollars of my funds now 5 months since they deactivated my account. Impossible to get support, and when you do get support they’re entirely clueless with how anything works. Straight up theft.
★★★★ Royal est 5/30/2026 v9.11.2
Not very helpful
I’ve been having issues with my debit card connecting. Nobody helps me. I’ve had two payments that were submitted that we’re supposed to be paid out to me and I never received them and then they don’t even respond when I ask where my funds are
★★★★ hewhocannotbenamed 5/30/2026 v9.11.2
Bad
They keep updating it and it gets worse after every update.
★★★★ Msa5a 5/29/2026 v9.11.2
So many restrictions
Amazon has placed so many barriers to list products for sale these days. Amazon only wants big companies to sell instead of individual sellers.
★★★★ JdrSequ 5/29/2026 v9.11.2
Productos bloqueados
Todos los productos están bloqueados. Desde que abrí la app no me permite vender absolutamente nada 🙄
★★★★ Heapertug 5/29/2026 v9.11.2
Bots
Ungating is full of bots that send you in a loop and give you different reasons to why your invoices are not valid when you are sure they are, also the support agents is like talking to a brick wall.
★★★★ Albert n co 5/28/2026 v9.11.2
Selling is difficult
If very hard to navigate and there a lot of rules and I can’t even post one product for sale online need more support
★★★★ Shutastically Fresh LLC 5/27/2026 v9.11.2
How much???
Out of nowhere, Amazon is charging me $70 even though they’ve said that I’m making quite a bit in profit, but they are charging me money and stop taking out of my imaginary profit that they’re not giving me. According to the transactions, the app is saying that I am more than covered for all expenses, but now they are charging me for these expenses instead of taking it out of the money that I’ve made and now they’re saying, I don’t get the money. What kind of selling app is this?
★★★★ I need help zzzz 5/27/2026 v9.11.2
Fraud
Where’s my w?
★★★★ Digital Erik 5/23/2026 v9.11.2
Overly complicated and slow
Every experience with Seller Central is frustrating. Any simple task is exceedingly more complicated than it needs to be and Amazon is so sloowwww to restock that I end up running out of inventory because they are taking months to process a shipment.
★★★★ Monstercraftsman 5/21/2026 v9.11.2
Truly the worst system I've ever used
Everything about this app is bad. It's amazing that when you make a simple change to a listing like price or change one pic or something simple, it's not immediate, but rather takes 15 minutes so if you are changing a bunch of listings you can easily loose track of which ones you edited because it's not showing the edit for 15 minutes. That is so bad for the user.
★★★★ millypongo 5/18/2026 v9.11.2
Horrible la comunicación
El sistema para enviar los productos de congela en la pantalla y nadie te ayuda! Se retrasa todas las acciones .. no hay ni un email ni un telefono dónde pedir ayuda! Es horrible
★★★★ Piswed off 5/18/2026 v9.11.2
Unable to select address for credit card
tried on my iPhone 3 times no selection button after entering new credit card
★★★★ TonyM10384 5/15/2026 v9.11.2
Worst in Industry
Great for customers, zero star for business owners. Amazon loves to milk us.
★★★★ d.marling 5/14/2026 v9.11.2
Works the same as amazon
Works about the same as the web and them. Sucks
★★★★ mordonez83 5/11/2026 v9.11.2
Very hard to use
I’ve tried to include handmade but this system is so hard to use. I’ve sold on Etsy and Shopify for years. This is very complicated. I try following the help forums right on Amazon seller but even the steps to follow or not the same as what I see on my end.
★★★★ Antonio Tinoco 5/10/2026 v9.11.2
Terrible
The app has no purpose because I always have to use the website to list or see my data due to the fact that this application always is crashing and doesn’t track everything like the website
★★★★ Disappointed-Seller 5/10/2026 v9.11.2
Very poor update
Why did you guys change the app?
Possibly the worst update I’ve ever seen on an app.
The new graph is far worse. And in the last two weeks, I don’t even get a graph.
Can’t even see yesterday’s sales.
★★★★ shine 79 5/9/2026 v9.11.2
It’s sad
I’m very disappointed that I am being treated like a thief or a new seller on Amazon after I have been doing this for 10 years without issues. I feel like I’m being punished for all my hard work. It’s sad.
★★★★ panculka 5/8/2026 v9.11.1
ABSOLUTELY THE WORST
The worst experience i have ever experienced in my life.
★★★★ Sherili8407 5/4/2026 v9.11.1
No good at all
I can not see the data
★★★★ Unfortunately customer50th 5/3/2026 v9.11.1
Closing accounts
Amazon makes closing a seller’s account extremely challenging. I canceled my account 4 months ago. When I closed the account they stated I had to wait 3 months. Within that timeframe. They deactivated my account. So after this timeframe I still can’t close my account!
★★★★ AsapAdriel! 5/3/2026 v9.11.1
Unable to see orders in “manage orders”
This has been broken for over a year. Do the developers not use this app?
★★★★ DanielAramis 5/2/2026 v9.11.1
Mejor Cada Día / Menos Ventas.
Ya casi no se puede vender nada pero siempre modificando el software y Custumer service cada día más lejos ahora están en la India.
★★★★ Czika2020 4/27/2026 v9.11.0
I have troubles to log in into my account all the time!
This is so complicated. I have a sellers account to which I can’t log in many times. So I have to go through many hoops to figure out how to log in. This is very annoying and irritating since on the phone I can log in but many times I can’t see or print addresses to sent items to my customers but in the computer I can’t login in and without getting into my account on the computer I am paralyzed and my business suffers.
★★★★ Chooblues 4/26/2026 v9.11.0
Difficult to work with.
For several years now every time Amazon makes new requirements my sales decline. Adding new products is a time consuming project with little to no returns.
★★★★ Luke Skywalker 23 4/26/2026 v9.11.0
Mobile app is useless
Disappointed. The same pictures approved for Facebook were rejected here and I really need to sell this jewelry for my Mom. Also, put so much time into making a burn relief product but 7 of my first units were destroyed in route and I only received $10 in compensation when I’m paying like $40 sometimes $60 a month for my product to just be sitting. The app is useless so I can’t boost sales with any promotion. Then I get penalized also for not putting a specific barcode on everyone on my bottles when that message was never relayed at all. I know which barcode too, I thought I was just supposed to print one and leave it in the box. None of this process was easy or has been successful and I don’t want to be apart of Amazon selling anymore. If I could just get my remaining product sent back to me , that would be great. Thank you

+ 5 more in the clipboard copy

Sentiment summary

89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.