Review Insights · App Store
AnkiMobile Flashcards
Anki Software, LLC · 2,292 ratings · ★ 4.0
4.0
★★★★★
2,292 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cards"
16 negative reviews mention this · 28% of all complaints
★★★★★ "Flash cards. Horrible app" - JerryO13579
2
"waste"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Horrible App. To much settings. Just make it simple! It’s not that deep. What a waste of money." - Expensive Plus
3
"money"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Horrible App. To much settings. Just make it simple! It’s not that deep. What a waste of money." - Expensive Plus
4
"user"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Unusable. Literally I don't understand how to use it, where do I go, it's the most user unfriendly app. Wasted $25." - Victor_Davis
5
"flash"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Flash cards. Horrible app" - JerryO13579
6
"figure"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Unusable app and middle finger from support. Here’s the response from support. I purchased the app and it just fails. From: Danika_Dakika (Support staff) Great, then hopefully you can figure out what was different about your connection that time." - ouweiwen
7
"iphone"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Every time I synchronize it deletes all the decks I created. Got the paid version for iPhone, and unfortunately every time I sync, it deletes the decks I created on my phone. It is not set to delete anything, only to sync. I’ve been making updates and want both laptop and phone versions of the deck t…" - Eliana-nns
8
"waste money"
6 negative reviews mention this · 11% of all complaints
9
"terrible"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible on Mobile IOS. Do not recommend this app for Mobile IOS users. I purchased and downloaded AnkiMobile in my iPhone and iPad but the experience has been nothing but terrible. Interface is not user friendly and very glitchy. New cards don’t refresh daily so…" - AlexGuzLa
10
"friendly"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Unusable. Literally I don't understand how to use it, where do I go, it's the most user unfriendly app. Wasted $25." - Victor_Davis
11
"trying"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Cannot import or share. For a $20 app the fact that it will populate on the share list when you download flash card lists is unacceptable. In fact it is impossible to import downloaded cards on iPhone and I have wasted an hour trying. Use a different app." - S-funk24
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible App
To much settings. Just make it simple! It’s not that deep. What a waste of money.
Flash cards
Horrible app
artificially limited on phone
I bought this app so I could freely edit my cards without being tethered to a computer.
So why are all the complex edited options locked behind a computer edition?
Why is the only paid version of the app less effective than the PC?
So why are all the complex edited options locked behind a computer edition?
Why is the only paid version of the app less effective than the PC?
Scam
This app is an absolute scam.
Do not purchase. You will not get what you’re looking for. It’s an absolute scam. Just buy real flash cards. This app is pure fraud
Do not purchase. You will not get what you’re looking for. It’s an absolute scam. Just buy real flash cards. This app is pure fraud
Unusable
Literally I don't understand how to use it, where do I go, it's the most user unfriendly app. Wasted $25.
Unusable app and middle finger from support
Here’s the response from support. I purchased the app and it just fails.
From: Danika_Dakika (Support staff)
Great, then hopefully you can figure out what was different about your connection that time.
From: Danika_Dakika (Support staff)
Great, then hopefully you can figure out what was different about your connection that time.
Not worth it
25 bucks waste
Every time I synchronize it deletes all the decks I created
Got the paid version for iPhone, and unfortunately every time I sync, it deletes the decks I created on my phone. It is not set to delete anything, only to sync. I’ve been making updates and want both laptop and phone versions of the deck to be correct, but at this pace I have to make a backup every time right before I sync because I expect it to delete all my stuff. Pain in the nose. Also, set to backup every 30 minutes but goes hours without backing up. And the count of my cards for the deck being created does not show correctly (still shows 14 when I have 30 already). Hoping the dev team works on these things for the paid version.
Terrible on Mobile IOS
Do not recommend this app for Mobile IOS users.
I purchased and downloaded AnkiMobile in my iPhone and iPad but the experience has been nothing but terrible. Interface is not user friendly and very glitchy. New cards don’t refresh daily so I have to wait days to see new cards and the “custom study” option is inoperative altogether. Therefore, I can’t study new cards nor old ones.
I emphasize, stay way from this app. And I would like a refund.
I purchased and downloaded AnkiMobile in my iPhone and iPad but the experience has been nothing but terrible. Interface is not user friendly and very glitchy. New cards don’t refresh daily so I have to wait days to see new cards and the “custom study” option is inoperative altogether. Therefore, I can’t study new cards nor old ones.
I emphasize, stay way from this app. And I would like a refund.
Very complicated app
Extremely complicated app, after I review my flash cards, they disappear and I can’t continue studying them until a specific amount of time has passed. Waste of money I will be requesting a refund.
Overcharged
Claims to be 25 dollars but decided to charge my account 50. This is incredibly scummy if intentional. Otherwise great app… I hope this is just a mistake on apples part.
It’s supposed to be free
Why are you charging for this now? It’s supposed to be free, it was always free and was intended to be free
Real disappointed
Real disappointed
Doesn’t Work
Cannot retrieve any information
Syncing is terrible
The app refuses to sync, telling me something - but not what - is too large. Doesn’t matter what I delete.
For $25 I would expect this very basic functionality to work, and it doesn’t. Disappointing.
For $25 I would expect this very basic functionality to work, and it doesn’t. Disappointing.
Charged just for downloading
This app charged me just for downloading it from app store. WTH! I understand in app purchases but this is next level loot.
Broken
Cards keep showing up too soon despite long intervals.
Scammers
This app is used to trick you to think you are paying for education, but they are really using it to steal your money
Cannot import or share
For a $20 app the fact that it will populate on the share list when you download flash card lists is unacceptable. In fact it is impossible to import downloaded cards on iPhone and I have wasted an hour trying. Use a different app.
Not worth it. Horrible interface.
I’ve spent more time trying to learn how to navigate this app than I have actually studying the material I’m supposed to be learning. I don’t understand how the user interface could be so poorly designed. It’s extremely frustrating. Complete waste of time, complete waste of money. I truly don’t understand how this app is so popular.
This app is ruining my motivation to study
I have spent hundreds of hours making cards on this app. Earlier today, it wiped out a whole lectures worth of slides. Tonight I get on to use it and it has wiped out hundreds of my cards. Almost all of my decks are now empty. I am absolutely devestated. I have exams tomorrow and all of my study material is gone even tho I spent 25 dollars on this app.
Awful complicated nonsense
Just allow people to go back to a previous deck with a previous format. Why is this a huge problem? Your “support” forums are useless nonsense too with users answering to absolutely no one with no real answers. No help, no simple solution to simple questions and a ton of options I will never use.
Terrible
Would not sync with anki web. Confusing clunky, wish I could get a refund
DONT DO IT
this is the worst app i have ever used. don’t pay for it. There are unlimited crown sourced pages on how to use this program and i still can’t find and intro on how to start. I don’t get the obsession with documenting this beast. Back to flash cards. I feel cheated and i want my money back
No instructions
I’m still struggling to get Anki on my Apple devices even though I’ve paid $18 for the flash cards and $25 for this apple app. Provide easy directions!!!!!!
Images don’t show
I can’t use the app since the images from anking deck don’t show …. Already tried syncing and still errors …. Don’t make my mistake
wow
way to hard to figure out
im trying to make flashcards not hack into the pentagon
im trying to make flashcards not hack into the pentagon
Expensive
Too expensive for what it is
This app is awful
I bought this app and found it was not user friendly. It’s difficult to upload your own files for study. Would not recommend.
The most frustrating app experience ever!
I have spent over 40 minutes trying to figure out how to do a basic task-importing a CSV or TXT file-and NOTHING works. This is easily the most unintuitive app I have ever used.
The app references an "iTunes link," which is completely outdated and irrelevant for a mobile app in 2026. For an app that is extremely expensive compared to others in the category, the UI feels 15 years old and the workflow is a nightmare. There is no direct "import" button for cloud files; instead, you’re stuck in a loop of "invalid zip" errors and "EOCD" messages just trying to load a simple spreadsheet.
I bought this expecting a premium experience, but instead, I got a headache. Extremely frustrating. I want my money back.
The app references an "iTunes link," which is completely outdated and irrelevant for a mobile app in 2026. For an app that is extremely expensive compared to others in the category, the UI feels 15 years old and the workflow is a nightmare. There is no direct "import" button for cloud files; instead, you’re stuck in a loop of "invalid zip" errors and "EOCD" messages just trying to load a simple spreadsheet.
I bought this expecting a premium experience, but instead, I got a headache. Extremely frustrating. I want my money back.
Inefficient use of time
There are other apps for spaced repetition that don’t involve spending many hours to learn how to use the app
Not able to share
It claims to be able to be shared but no Apple says that it won’t honor it
Not user friendly
Can’t figure out how to import or find resources easily on how to do it. I’m sure that there’s a way to do it or this app would have zero stars, but the fact that they just drop you in and expect you to fend for yourself without even a tutorial or basic navigation of the app and it’s useful features tells me this app doesn’t deserve more than a 3 stars regardless.
Worthless waste of money
Worthless waste of money
Falsa app
Adquirí esta app pague y no me deja descargar nada de un iPhone deberían mejorar eso ya que es 25 dólares que se les regala y si somos mas personas las estafadas imagínense cuanto dinero regalamos.
App was not user friendly
I was looking for an app that is interactive and user friendly
waste
This software is too difficult to use, there is no voice yet, and there are a lot of useless options.
Unusable, worse than paper
This app is terrible. Both the desktop and phone apps are buggy. Shared decks are poor quality. User Interface is arcane and littered with bizarre terms. You'll have to talk to ChatGPT constantly just to try to use this thing. And in the end, you'll be better off using paper. What a waste.
Terrible UX
The setup is exhausting and not easy to use
Not worth it
I have used Anki on a computer, not bad.
But, on iPhone?
This ‘app’ is
Awkward;
The UI is terrible;
I cannot review cards I need to review-my deck is 2,000 words.
Why must I use a computer to build a new deck?
Why must I review 1,999 words to get back to the word I am learning as new?
I also use Algo App after importing from an Anki Deck, that app needs help, BUT their user experience has been user tested.
Anki has been a waste of time on iPhone.
But, on iPhone?
This ‘app’ is
Awkward;
The UI is terrible;
I cannot review cards I need to review-my deck is 2,000 words.
Why must I use a computer to build a new deck?
Why must I review 1,999 words to get back to the word I am learning as new?
I also use Algo App after importing from an Anki Deck, that app needs help, BUT their user experience has been user tested.
Anki has been a waste of time on iPhone.
Difficult to use
This is one of the most difficult, and non-intuitive apps I have ever used. You have to install the laptop app for the phone app to work. I have installed two decks. One of them is supposed to have hundreds of words but it only downloaded nine of them to my phone even though I extended the sync time to over 10 minutes long. I have spent a couple of hours trying to install and use premade decks and all I’ve concluded is I have wasted $25.
Very Barebone for $25
You have to do a lot of cross site data entry to get this thing going. Very very barebone process. That still uses its free platform to create the flashcards.
Fraudulent charge
I did not use or approve a purchase on Anki mobile app but I got charged for $24.99?? I didn’t even enter my credit card information or see any options for purchase, all I did was download the app which was FREE. Then a few days later, the Anki app charges me WITHOUT any prior approval??
Not user friendly.
Not a user friendly, very difficult to use, and a waste of money. Don’t buy it.
Not intuitive
If I could actually get this app to start working on my iPhone I might give it a better ranking. But switching between the app and my laptop and safari on my iPhone just to try and figure out how to use the app, is frustrating to say the least.
DO NOT BUY
absolutely horrible. not worth the $25. i wish i could get a refund for
this stupid app. i expected it to be so nice but apparently you can review your flashcards after you learn them. there’s too many settings and too many options. they over complicated the app. i’m extremely disappointed considering i had to spend $25 just to find out it’s POINTLESS
this stupid app. i expected it to be so nice but apparently you can review your flashcards after you learn them. there’s too many settings and too many options. they over complicated the app. i’m extremely disappointed considering i had to spend $25 just to find out it’s POINTLESS
Useless if you have images
Not a single image loads on this and so my close cards and many others are useless. It’s a ridiculous expensive app for it to not even work. I’ve requested a refund.
Confusing and time consuming
It takes about 20 YouTube videos to figure out how to do anything on this app. I regret spending money on it. It’s technology from 20 years ago. This app should be banned by apple. HORRIBLE!
Update fail
I have always loved Anki, but then I updated the app on my iPhone and I lost over 4,000 images in my cards. I’ve tried so many ways to correct this, and haven’t been able to fix it.. THUMBS WAY DOWN.
Fix the browser
You should be able to read all the text in the sort field in the browser. It's hilariously useless to just look at a few characters at the start and end. The ankidroid folks figured this out ages ago.
I would give 0
According to the book, you have to download the app or go to do something else to get the flashcards. I paid $25 for this. I can’t even use it. I regret this purchase.
+ 7 more in the clipboard copy
Sentiment summary
74%
Positive (4-5★)
5%
Neutral (3★)
21%
Negative (1-2★)