Review Insights · App Store
Arcana - AI Tarot Chat
Neural Candy LLC · 1,327 ratings · ★ 4.8
4.8
★★★★★
1,327 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"dream"
13 negative reviews mention this · 59% of all complaints
★★★★★ "Zero stars if I could. Like everyone else, I lost three years of dream journals overnight. Do not support this horrible app. What a betrayal." - Vjhsxh
2
"dreams"
8 negative reviews mention this · 36% of all complaints
★★★★★ "Was a Dream Journal - Stole Data From Users. This app was previously a dream journal that I used for 3 years. It changed to an AI chat app out of the blue a few months ago. It did not give its users the ability to access their data or dreams anymore. All the time I spent journaling an…" - softqueerbaby
3
"years"
7 negative reviews mention this · 32% of all complaints
★★★★★ "Zero stars if I could. Like everyone else, I lost three years of dream journals overnight. Do not support this horrible app. What a betrayal." - Vjhsxh
4
"into"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Seriously? Paywall now?. This app has officially turned into every other friggin app. It used to feel unlimited and free at that. Long chats, multiple card pulls, and the only reason I kept it while uninstalling the others. But I asked a message today, was able to …" - Shuppard
5
"tarot"
6 negative reviews mention this · 27% of all complaints
★★★★★ "History erased. New branding eliminated my history without away to get it back- the replaced tarot card feature is repetitive and phony. Sad to see this was such a great resource before the switch" - BuzzyChic
6
"data"
5 negative reviews mention this · 23% of all complaints
★★★★★ "DISASTROUS UPDATE - YEARS OF DATA GONE. After the rebranding from Dreamkit to Arcana, all my precious records spanning several years have completely vanished. This is a total nightmare. I tried logging in with all my linked accounts, but I am greeted with a blank screen. I have r…" - Yuppieyuppiek
7
"gone"
5 negative reviews mention this · 23% of all complaints
★★★★★ "DISASTROUS UPDATE - YEARS OF DATA GONE. After the rebranding from Dreamkit to Arcana, all my precious records spanning several years have completely vanished. This is a total nightmare. I tried logging in with all my linked accounts, but I am greeted with a blank screen. I have r…" - Yuppieyuppiek
8
"anymore"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Was a Dream Journal - Stole Data From Users. This app was previously a dream journal that I used for 3 years. It changed to an AI chat app out of the blue a few months ago. It did not give its users the ability to access their data or dreams anymore. All the time I spent journaling an…" - softqueerbaby
9
"turned"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Seriously? Paywall now?. This app has officially turned into every other friggin app. It used to feel unlimited and free at that. Long chats, multiple card pulls, and the only reason I kept it while uninstalling the others. But I asked a message today, was able to …" - Shuppard
10
"chat"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Seriously? Paywall now?. This app has officially turned into every other friggin app. It used to feel unlimited and free at that. Long chats, multiple card pulls, and the only reason I kept it while uninstalling the others. But I asked a message today, was able to …" - Shuppard
11
"turned into"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Seriously? Paywall now?. This app has officially turned into every other friggin app. It used to feel unlimited and free at that. Long chats, multiple card pulls, and the only reason I kept it while uninstalling the others. But I asked a message today, was able to …" - Shuppard
12
"rebrand"
4 negative reviews mention this · 18% of all complaints
★★★★★ "DISASTROUS UPDATE - YEARS OF DATA GONE. After the rebranding from Dreamkit to Arcana, all my precious records spanning several years have completely vanished. This is a total nightmare. I tried logging in with all my linked accounts, but I am greeted with a blank screen. I have r…" - Yuppieyuppiek
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Seriously? Paywall now?
This app has officially turned into every other friggin app. It used to feel unlimited and free at that. Long chats, multiple card pulls, and the only reason I kept it while uninstalling the others. But I asked a message today, was able to pull a card, then it pops up as “Sorry, reached the end of my free trial. Once you get unlimited, we can continue talking”. I thought I finally found a free AI chat I could talk to that wasn’t going to throw me in a paywall. But it’s turned into everyone else. Uninstalling.
Limiting
Was using this to cope with grief after losing my son. Didn’t realize it’s a trial and then you can never use it again unless you pay
Zero stars if I could
Like everyone else, I lost three years of dream journals overnight. Do not support this horrible app. What a betrayal.
History erased
New branding eliminated my history without away to get it back- the replaced tarot card feature is repetitive and phony. Sad to see this was such a great resource before the switch
Why the hell did they change this from a dream app to tarot
I used this dream app for three years and they made it AI tarot suddenly. Scummy as hell goodbye forever
DISASTROUS UPDATE - YEARS OF DATA GONE
After the rebranding from Dreamkit to Arcana, all my precious records spanning several years have completely vanished. This is a total nightmare. I tried logging in with all my linked accounts, but I am greeted with a blank screen.
I have reached out to the developers multiple times over the past week, but they have completely ignored my pleas for help. This is unprofessional and unacceptable.
Do not use this app if you value your memories. I demand an immediate restoration of my data. Apple, please investigate this developer for their negligence and failure to protect user data.
I have reached out to the developers multiple times over the past week, but they have completely ignored my pleas for help. This is unprofessional and unacceptable.
Do not use this app if you value your memories. I demand an immediate restoration of my data. Apple, please investigate this developer for their negligence and failure to protect user data.
Was a Dream Journal - Stole Data From Users
This app was previously a dream journal that I used for 3 years. It changed to an AI chat app out of the blue a few months ago. It did not give its users the ability to access their data or dreams anymore. All the time I spent journaling and reflecting is GONE. Do not support AI- they hurt the environment and humanity.
Bait & Switch?
This was a dream journaling app until an update made it whatever this is.
Dream Kit -> Arcana overnight?!
I was so confused when ai saw an app called Arcana on my phone, because I’d NEVER download something so stupid. Why the hell has an app that worked perfectly great for so many for the purposes dream journalling turned into an AI-addled tarot reading app overnight?! This is the most idiotic update ive ever seen. Im so sad to lose all my dream journals bc I wont be using this app anymore. Transferring to a different dream journal app immediately.
Booooooooooo
What happened to dream kit? Became another useless ai app and I don’t care about tarots. And besides that the notifications don’t work correctly. Will not be using anymore
Deleted All of My Entries :(
I have had this app for over a year, and with the rebrand I looked at the new settings menu. There was a button that said I could login to protect my data. When I clicked this, EVERY DREAM I have logged the whole time I’ve had the app was erased in one second. I am really sad about this. I used to love this app, and now it has erased everything. Also, it’s been completely overtaken by AI garbage.
Changes
Disappointed!! this app was a fun way to track dreams and meaning of your dreams the only reason I used the app. All this extra is ok but removing the one and most important dream tool i downloaded it for was not cool. passing all my dreams and deleting the app.
another useful tool lost to ai
whatever they were thinking, changing this app in its entirely, i don’t want any part of it. my dream logs are gone, and what used to be user-friendly ui was turned into whatever this mess is. had this app for a number of years, uninstalled immediately - do not bother with this.
Lost all my years of dreams
My phone reset and there's no way to access cloud backup. I had years of dreams saved here. All gone. And now it's an AI tarot app? What the hell happened?
Major rebrand? nah im out
This app used to be Dreamkit. I used it a lot for tracking my dreams and getting some meaning out of them and it was an alright app as it was. If I were to give the ORIGINAL app a rating, it would’ve been a 3 or 4 star.
Now… what happened? You turn a well working app into an AI chat bot for a practice that DOES NOT NEED AI IN IT?? Gross. If you plan on downloading this, just know that this app will NOT help you with your tarot journey. AI finds patterns, not spiritual meaning.
Anyways, disgusting “rebrand.” Just make a new app, don’t change the program entirely. Honestly, I think you could get reported to the App Store for that… Which I might do.
Now… what happened? You turn a well working app into an AI chat bot for a practice that DOES NOT NEED AI IN IT?? Gross. If you plan on downloading this, just know that this app will NOT help you with your tarot journey. AI finds patterns, not spiritual meaning.
Anyways, disgusting “rebrand.” Just make a new app, don’t change the program entirely. Honestly, I think you could get reported to the App Store for that… Which I might do.
What...
Literally nobody asked for a whole rebrand and all these changes. Dreamkit was perfectly fine the way it was. Immediately cleared my data and deleted account
Turned into an AI app. Where did my data go?
Previously, this app was a dream logging app. Suddenly, it’s turned into another AI monstrosity and I can’t even look at my old dream data anymore.
Whoever thought it was a good idea to rebrand an app to keep the good reviews instead of making a new app is a horrible person. I want my dream data back.
As of now, I can’t even sign in to attempt to see my data. So the cat tarot card isn’t even working. Please send me my dream data. I just want what I wrote back so I can save it elsewhere.
Whoever thought it was a good idea to rebrand an app to keep the good reviews instead of making a new app is a horrible person. I want my dream data back.
As of now, I can’t even sign in to attempt to see my data. So the cat tarot card isn’t even working. Please send me my dream data. I just want what I wrote back so I can save it elsewhere.
Everything GONE
Following is what I wrote before but now I’ve reduced it to one star. I had over 30 days of in-depth journal entries. I’m logged in. and opened the journal a couple of days ago and it’s all gone. just disappeared. so for that I can’t I can I can’t even use this thing anymore. generally like this program, but it definitely has some flaws that could be improved. For instance, there are limits like it only allows you to do so much per day, but it’s not written anywhere so you could be in the middle of something and then you can’t go further like for instance I just wrote an entire dream a lot and it turns out that it’s long, but it’s too long to be interpreted, if I’d known that, I would’ve broken it up into smaller bits and of course they don’t tell you what the limit is very frustrating. You have a limit per day how much you do so and it doesn’t tell you this anywhere and also it took days of trying to figure out how the whole thing worked because there’s no instructions so, you know, yeah I finally figured things out, but there have to be instructions somewhere that map out the limits and the possibilities. If there’s probably more things I can I don’t even know it does cause it doesn’t say it anywhere anyway the basic premise is good the other thing that I think it really needs are different modes of interpretation in addition to from Freud andTibet, there’s so many ways to look at dreams not just anyway overall
App Glitches
Great idea, poor execution. I have had this app for two years. I love the Jungian interpretations. It sucks bc it can’t be relied upon. For six months I was unable to generate an interpretation for my dreams, but kept using it as a log. Then one day a few weeks ago it started working again. Awesome! But hope. When you generate an interpretation, it begins in the middle of a sentence or the last paragraph. I never get the whole thing. Even when I refresh. Guys, pls fix this or I’m gonna have to give up on this one.
Not working
I’m having an issue where whenever i try to access to chats for dream analysis or lucid dreaming tool it shows the chat typing but never sends anything. i wait for minutes and i can’t even send anything either so these features are practically useless. dream journaling itself is pretty cool with nice features but it’d be better if all features are available and working
Erases all existing entries when you log in
It erases all existing entries when you log in. Logging out does not restore the dreams. Doesnt warn you that this will happen
Dream kit removed my dreams on my new phone,
I had gotten a new phone so i started writting my dreams on it, got some very detailed and lucid ones, especially important dreams yet and when i checked today after waking up ready to write my fantastic dream, there weren't any dreams recorded..
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)