Review Insights · App Store
Artful Agenda
Artful, LLC · 14,835 ratings · ★ 4.7
4.7
★★★★★
14,835 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
12 negative reviews mention this · 46% of all complaints
★★★★★ "Scam. I’ve canceled the subscription and still got charged." - xeylise98
2
"cancel"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Makes it hard to cancel. App has not special features and made it hard to cancel" - ker876123
3
"calendar"
7 negative reviews mention this · 27% of all complaints
★★★★★ "No instructions. I know most of us are pretty tech savvy but there should have been some instructions to come with it. I really feel like I’ve wasted my money… it’s a constant struggle figuring out how to do things and I’m always having to close out of it c…" - DeeR18
4
"free"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
5
"trial"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
6
"apple"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
7
"free trial"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
8
"scam"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Scam. I’ve canceled the subscription and still got charged." - xeylise98
9
"year"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
10
"refund"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Theft of money. I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam." - ✨CharlieStar💫
11
"information"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Unable to use app. I don’t want to be harsh I haven’t gotten to really use the app yet because it refuses to get off the purchase this huge year long plan. I can’t look at a calendar I can’t customize because it wants me to either sign up for a free trial and…" - 10000000000.666666666?55555
12
"features"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Makes it hard to cancel. App has not special features and made it hard to cancel" - ker876123
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Nope, Nope, and Nope
If you like difficult and frustrating, then choose this. I didn’t get past choosing a sticker because, call me stupid, but I couldn’t place the sticker. I guess it’s not as simple as just tapping the sticker and tapping where you want to place it. This is supposed to mimic a paper planner. I’ll take the paper, thank you very much.
Pay to use only
This app requires a payment to use anything it features
Scam
I’ve canceled the subscription and still got charged.
Theft of money
I did not sign up for a year subscription, I thought I signed up for the free trial. As soon as I pressed the button, I was automatically billed for the year and to top it of that, Apple will not refund. I feel this is a scam.
Paid for lifetime subscription but now they changed their mind and they want annual subscription fee
I paid a lot for a lifetime unlimited subscription and loved it (even with the bugs). Then they came out with no warning and said everyone’s lifetime subscriptions were canceled and we would have to immediately pay for annual subscriptions even though we had already paid for lifetime unlimited! They did not even say “sorry, we will refund your lifetime unlimited subscription so you can purchase an annual subscription”. The app was pretty but it had flaws-I could have lived with the flaws because it was just my personal calendar, but with the sleazy bait-and-switch where you buy a lifetime unlimited subscription but they decide they won’t honor it? That’s too much.
Could not even get started
This app does not allow you to use it on a laptop without having it on your phone. You better not start a subscription without my permission. I had to delete it without even getting to try it out. So sad.
Unable to use app
I don’t want to be harsh I haven’t gotten to really use the app yet because it refuses to get off the purchase this huge year long plan. I can’t look at a calendar I can’t customize because it wants me to either sign up for a free trial and give this random app a bunch of information or pay the 40 bucks and commit to this for a year. I tried to use their ai service which was of course the least helpful thing. I cannot figure out how to use the app so I guess I’m deleting it! How disappointing
YOU WILL NEVER BE ABLE TO CANCEL
I have been scammed for YEARS. They keep clipping payments and there is NO WAY to cancel. No contact information of any kind. Please DO NOT sign up - it’s a lifetime commitment.
Free Trial
According to several reviews, it is either very difficult to cancel the 2 weeks free trial, or they charge you for a full year subscription instead. Personally, I can’t even get past the free trial page. I wanted to explore the app first and then decide, but I don’t see any option to let me, so I would have to start the trial to access the app.
Watch Out!
The subscription doesn’t show up in your Apple Subscriptions making it difficult to cancel. Seems pretty scammy to me. Legit apps will show up there. JS.
Sucks
Put the holidays on it and get rid of the stupid steps to sync with Apple one that doesnt work says because of the 2 step authentication system
Just put the damn holidays in the calendar I’ll be requesting a refund and finding another
Just put the damn holidays in the calendar I’ll be requesting a refund and finding another
Free Trial is Sketchy! Buyer Beware!
Free trial is a scam.
First red flag: They make it difficult to cancel the free trial. You cannot do it in the app; and will need to go online.
Second red flag: after cancelling the message said it might take a few days to process my cancellation. ????
Thank goodness I cancelled during the first week and didn’t wait. Right? Wrong!
Third red flag: A few days after cancelling, I received a confirmation email and was told my cancellation would be fully processed after my free trial ended.
It was going to take them well over a week to process my cancellation! I sent an email letting them know I would dispute any charges made and they immediately responded and cancelled my subscription.
First red flag: They make it difficult to cancel the free trial. You cannot do it in the app; and will need to go online.
Second red flag: after cancelling the message said it might take a few days to process my cancellation. ????
Thank goodness I cancelled during the first week and didn’t wait. Right? Wrong!
Third red flag: A few days after cancelling, I received a confirmation email and was told my cancellation would be fully processed after my free trial ended.
It was going to take them well over a week to process my cancellation! I sent an email letting them know I would dispute any charges made and they immediately responded and cancelled my subscription.
Error Message After Error Message
This just doesn’t deliver. Any time I click in the agenda, error messages appear. Things have never synced properly. Essentially unusable. I’m very regretful that I spaced and allowed my subscription to renew.
Forced purchase
Downloaded app. Had to start the free trial. Couldn’t cancel the free trial as it doesn’t show in my apps or anywhere else. No contact information provided on their website. Now they’re trying to charge me $40 for an app I can’t control the subscription for. Absolutely not ok and I am disputing this charge through my card carrier.
Not working. No help.
I liked this at first but then there was a connection/syncing error and I cannot get it fixed. I try to do what it says and there is nothing that fixes it. I reached out for help and never heard back from anyone. I only got to use it for about a month before losing the service and I paid for the year. Not happy.
FREE 2 TRIAL PROMISED AND WAS CHARGED $42 ANYWAY
I want my money back! You don’t advertise a two week free trial then immediately charge for a yearly subscription when the person accepts the free trial. What a scam. Now I’m in overdraft in my account. I won’t even bother using this app. I’m going to dispute the charge with my bank.
Charged after Cancelling
I signed up for the 2 week free trial. I canceled the same day as this calendar was just not for me. The company ignored my cancellation and proceeded to charge me for a year subscription. I have emails of the cancellation confirmations both from Artful Agenda and Apple. My Apple account says that I do not have an active subscription but my credit card was charged by Artful Agenda’s 3rd party company Paddle. I have sent emails multiple days in a row as that’s the only contact information available. Waiting for my refund for their disregard of cancelling a free trial and charging for an unwanted subscription.
Not that cute or easy to use
$39 or $49 to actually get all the features. Doesn’t work unless you connect it to one of your calendars you already use. Seems like it was just trying to steal information but not sure. Either way it wasn’t really that cute. the “covers” were basic and some of them cost two bucks. And I couldn’t even see what it looks like because I did not want to connect it to my account.
Warning
I wanted to try a new calendar, but I refused to pay for a calendar before I use it not gonna happen specially when it’s $33. Warning you cannot use this calendar without paying for it.
App Specific Password
Im constantly having to get an apple “app specific” passcode. Used to only occur once in a while now it’s all the time.
Unable to cancel
Subscription does not show up in my Apple subscriptions; I think this is a scam.
Makes it hard to cancel
App has not special features and made it hard to cancel
No instructions
I know most of us are pretty tech savvy but there should have been some instructions to come with it. I really feel like I’ve wasted my money… it’s a constant struggle figuring out how to do things and I’m always having to close out of it completely to get back to the full calendar. I can’t figure out the notes or the stickers. It’s pretty to have but that’s about it for me.
Not for me
I did not like the constant sync issues it had with my Apple Calendar.
Don’t upgrade. I haven’t gotten my refund yet
They said they refund if you upgrade,
Which I did bc I wanted to use cute custom art. And All of the “custom” art looks like it’s from a 2016 android app. I’m very disappointed.
Which I did bc I wanted to use cute custom art. And All of the “custom” art looks like it’s from a 2016 android app. I’m very disappointed.
Missing Key Features
While the app is cute, it needs to have the ability to link to external links, spreadsheets, and documents to be truly useful.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)